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M2U ID APP FEATURES
HOW TO TRANSACT M2U ID APP
HOW TO TRANSACT M2U ID WEB
FAQ & TROUBLESHOT

Digital Solutions > M2U ID App > Fitur M2U ID App

Savings Accounts

Payment

Purchase

Transfer

QR Payment

Navigation Menu

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Settings

Manage all your financial portfolios in one app

You can view all your accounts. Just swipe right or left on the top screen to view and transact with the facilities you already have, including:

Savings Accounts
Credit Card
Deposits
Loan
Investment & Insurance

 

Savings Accounts

Manage all your savings accounts on one screen

 

1   Total Balance Information for Maybank Savings & Current Accounts

Display the total balance information for all your accounts.

2   Financial Portfolio Information

Just swipe left or right to check your entire portfolio, including savings, current accounts, credit cards, deposits, home loans/other loans, mutual fund investments, and insurance.

3  Add Savings Account

For new Maybank Customers, simply save for a period of 6 or 12 months and you can choose an instant reward.

Available savings products:
Maybank Savings/iB Savings, MAKSI Savings/MAKSI iB Savings, Woman One iB Savings, SuperKidz iB Savings.

4  Navigation Menu

All tasks become easy and convenient, from activating Maybank Debit/ATM cards, blocking Maybank Debit/Credit Cards, booking transactions at branches, accessing service & promotion information, to managing your favorite accounts without hassle. Additionally, there is a settings menu for account configurations such as biometric login, Secure2u activation, changing themes & language, and updating personal data if there are changes.

5  Smart Search

Search transactions easily by simply entering keywords.

READ MORE ABOUT SMART SEARCH

6  Quick Access Transaction

Swipe left for quick access to make payments, transfers, or purchases through the selected account.

7  Transaction Menu

A variety of financial transaction options as needed, such as viewing the entire financial portfolio, paying bills, transferring funds, purchasing, topping up e-wallets, and QR Pay transactions at all QRIS-registered merchants.

8  360 Digital Wealth

Manage finances and make your goals come true by managing asset and loan portfolios with 360 Digital Wealth.

READ MORE ABOUT 360 DIGITAL WEALTH



Credit Card Information

Easy direct access to your Maybank Credit Card.

  1. Maybank Credit Card Usage
    Current usage amount of your Maybank Credit Card.

  2. Summary of Maybank Credit Cards Owned
    Find your Maybank Credit Cards, including the status of whether they are active or not. Activate your card immediately by clicking on the desired Maybank Credit Card option.
  3. Smart Search
    Search transactions easily by simply entering keywords.

    READ MORE ABOUT SMART SEARCH


  4. 360 Digital Wealth
    Manage finances and make your goals come true by managing asset and loan portfolios with 360 Digital Wealth.

    READ MORE ABOUT 360 DIGITAL WEALTH

  5. View CVV (3 digits on the card)
    You can view the CVV (3 digits on the card) in the M2U ID App for online transactions without needing to see the physical card.

  6. Copy Maybank Credit Card Number
    Easily view and copy your 16-digit Maybank Credit Card number without needing to see the physical card and retype it.

  7. Quick Access Maybank Credit Card Payment
    Directly choose the Maybank Credit Card to be paid with full payment, minimum payment, or other amounts.

  8. Instalment Conversion
    Convert retail or shopping transactions into installments starting from 0% with a tenure of up to 24 months.

  9. Others
    Easily access the menu for direct options such as;
    • Cash advance or Maybank XCash from your Maybank Credit Card limit
    • Limit increase
    • Replacement of lost Maybank Credit Card
    • Reset or change PIN
    • Block Maybank Credit Card if lost

  10. Detailed Credit Card Information
    View more detailed information about your Maybank Credit Card such as limit summary, remaining limit, bill amount, current usage amount, due date, and more. Click on the Maybank Credit Card number for complete information.
 

 

 

 

Scroll down on the detailed credit card information screen to view transaction history

  1. Navigate to view transaction history by swiping right to see transactions from the previous month.
  2. Information on current month transactions, scroll down to see all transactions.
  3. You can make payments, top up e-money, and more.
  4. Click this button for quick access to make payments, top up e-money, and more.
 

 


Deposits

Deposit Information Access all your deposit information

  1. Total Deposit Information
    Easily view total deposit information for all currencies.
     
  2. Quick Access to Open Deposits
    Click the icon , for quick access to open deposits
    DEPOSIT ACCOUNT INFORMATION
     
  3. Information on Account Numbers and Deposit Amounts.
    Click to view detailed information.

  4. Smart Search
    Search transactions easily by simply entering keywords.

    READ MORE ABOUT SMART SEARCH


  5. 360 Digital Wealth
    Manage finances and make your goals come true by managing asset and loan portfolios with 360 Digital Wealth.

    READ MORE ABOUT 360 DIGITAL WEALTH


  6. Detailed Deposit Information
    Detailed deposit information including maturity date, tenor, and current interest
     

Loan Accounts

Access total loan information

  1. Loan Balance Information
    Easily view loan amounts including personal loans, mortgages, and auto loans.
     
  2. Loan Account Information
    Information on account numbers and loan amounts. Click to view detailed loan information. Click on the loan name to see detailed loan information.

  3. Smart Search
    Search transactions easily by simply entering keywords.

    READ MORE ABOUT SMART SEARCH

  4. 360 Digital Wealth
    Manage finances and make your goals come true by managing asset and loan portfolios with 360 Digital Wealth.

    READ MORE ABOUT 360 DIGITAL WEALTH

  5. Detailed Loan Information
    Detailed loan information including loan type, loan amount, remaining principal, and next due date.

 

 


Investment & Insurance Accounts

Access your Investment & Insurance information

  1. Investment Amount Information
    Easily view investment amounts in mutual funds, insurance, and bonds.

  2. Investment Account Information
    Information on types and amounts of investments. Click to view detailed investment information.

  3. Smart Search
    Search transactions easily by simply entering keywords.

    READ MORE ABOUT SMART SEARCH

  4. 360 Digital Wealth
    Manage finances and realize your goals by managing asset and loan portfolios with 360 Digital Wealth.

    READ MORE ABOUT 360 DIGITAL WEALTH
     
  5. Quick Access to Purchase Investments
    Click the , icon for quick access to add investments.
     
  6. Quick Access Market Update
    Click the icon to view this week's market update.
     
  7. Detailed Investment Information
    Detailed investment information including investment type, currency, fund manager, and growth percentage.

 

EXPLORE MUTUAL FUNDS

 

Payment

Paying monthly bills is practical and easy. You can make payments anytime, anywhere, just in your hand.

 

1Favorite Bill

Pay bills easily and quickly with the bill menu that has been registered.

2Maybank Credit Card Payment

Pay your Maybank Credit Card bill.

3Other Bank Credit Card Payments

Pay other bank credit card bills quickly on the M2U ID App.

4Payment for electricity, water, telephone

Pay practically for routine needs starting from electricity, water, telephone, PAM Palyja.

5Mobile Bill Payment

Pay mobile bills without hassle.

6Loan Payment

Pay loans on time with the M2U ID App.

7Internet & Cable TV Payments

Worry free to pay Internet & Cable TV bills using the M2U ID App.

8Insurance Payments

Pay monthly insurance premiums on time on the M2U ID App.

9E-Commerce Payments

Online shopping at Tokopedia is increasingly available on the M2U ID App.

10e-Billing payments

Pay e-Billing bills without queuing, directly on the M2U ID App.

11Tax Payments

Paying annual taxes is even more practical on the M2U ID App.

12Maybank Marathon Payment

Pay for Maybank Marathon tickets easily on the M2U ID App.

13Smart Search

Searching for transactions is getting easier, just enter keywords to search.

READ MORE ABOUT SMART SEARCH

14360 Digital Wealth

Manage your finances and make your goals come true by managing your asset and loan portfolio in 360 Digital Wealth.

READ MORE ABOUT 360 DIGITAL WEALTH

 

Purchase

You may easily make a variety of purchases by using the M2U ID App.

 

1Favorite Purchase

Regular purchases such as mobile top-ups/data packages, prepaid PLN, and digital gold purchases can be done quickly and conveniently by setting up favorite purchases through the M2U ID App.

Guide

2Prepaid and Data Reload

Stay connected with mobile credit and data packages top-ups through the M2U ID App, with various operators available, including Telkomsel, Indosat, XL, 3, Axis, Esia, and Smartfren.

Guide

3PLN Reload

No worries about power outages; you can conveniently purchase electricity tokens via the M2U ID App directly from your smartphone.

Guide

4Asuransi

Directly purchase MyProtection Cash Plan health insurance through the M2U ID App

  • MyProtection Cash Plan A
    The compensation for hospitalization is IDR 200,000 per day, with a maximum of 30 days per year.
     
  • MyProtection Cash Plan B
    The compensation for hospitalization is IDR 300,000 per day, with a maximum of 30 days per year.

learn More

5Maybank Gift

Join the Maybank GIFT program and receive instant rewards such as cash rewards, shopping vouchers, and various other rewards by regularly saving with Maybank MyPlan Plus/My Plan Plus iB via the M2U ID App.

Program Info

Guide

6Mutual Fund

Investing in Mutual Fund is now easier & more practical via M2U ID App. Starting only from IDR100,000, you can now subscribe, top up, switch, redeem, update risk profile and check your portfolio, all from your fingertips with M2U ID App.

Guide

7SBN/Bonds

You can easily register and order Bonds anytime anywhere through M2U ID App. Bonds investment is safer, lower risk, and guaranteed by the government. Begin investing for the first step toward making all of your dreams come true!

Guide

8Pegadaian Gold Savings

Experience the ease of saving gold via M2U ID App, starting from IDR10,000. Saving gold bit by bit can eventually build up to a hill of gold. You can buy and sell gold, all seamlessly done digitally.

Guide

 

 

Transfer

Online transfers can be very convenient and simple, anywhere anytime via M2U ID App.

 

1Favorite Transfer

Easily and quickly transfer to accounts registered in the favorites menu. By registering a favorite account, you can transfer up to IDR 10 billion per day.

More info

Guide

2Own Account

If you have more than one Maybank Savings/iB Savings account, transfer funds between your own accounts to better manage your personal finances at Maybank. The process is quick, taking only seconds, and is free of transfer fees.

3Within Maybank

Easily and conveniently transfer funds to friends/family with other Maybank accounts. Funds arrive at the destination account in real-time and are free of transfer fees.

4Inter-Bank

Real Time Online Transfer (RTOL) to other banks is easy with the inter-bank transfer feature, allowing all funds to reach the destination bank account faster.

Guide

5E-Wallet

Top up various types of e-wallets such as GoPay, OVO, ShopeePay, DANA, e-Money Mandiri, Isaku, dan Doku Wallet.

Guide

6BI-FAST/BI-SKN

The BI-Fast real-time transfer service is available 24/7 to meet your interbank transfer needs. Enjoy fee-free transfers by utilizing funds from your Maybank Savings/Savings iB account.

7Virtual Account

Transfer Virtual Account to pay for various needs such as e-commerce shopping, education expenses, loan repayments, monthly property dues, or other payment requirements.

Guide

8Foreign Exchange

Transferring foreign currency abroad is now more convenient and easy. With a variety of currencies available and competitive exchange rates, you can transfer foreign currency seamlessly through the M2U ID App.

Guide

FOREX RATE INFO

 

Guide Transfer

 

QR Payment

A single app for transactions at any QRIS merchant. In addition to payments, Maybank QR Pay can also be used for transfers to other QRIS users and cardless cash withdrawals at Maybank ATMs.

LEARN MORE | SEE GUIDE

Navigation Menu (Top Left)

 

Click the top left navigation to access these features.


 

1. Settings

Feature to go to the settings page related to the M2U ID App settings.

Learn more

2. Main Menu
  1. Smart Search feature
    Searching for transactions is getting easier, just enter keywords to search.

    GUIDE LINK TO

  2. Manage Favorite
    It's easy and fast to carry out transactions starting from payments, purchases and also transfers with registered transaction destinations.

    GUIDE LINK TO

  3. Foreign Exchange Rated
    Display of foreign exchange rates.

  4. Promotions
    See various attractive offers here link to

  5. Inbox
    Check incoming messages and notifications from transactions you make.

  6. ATM Card Activation
    Activate your Maybank Debit/ATM card in easy steps via M2U ID App.

    GUIDE LINK TO

  7. Apply Online
    Add new savings, Credit Cards, loans, investments and insurance here.

  8. Branch Transactions
    Manage transaction schedules at branches via the M2U ID App.

  9. Account
    Display all your account information.

  10. Cards
    Display Maybank Credit Card balance and information.

  11. Time Deposit
    Display your balance and deposit information.
  12. Loans
    Display your balance and loan information.

  13. Wealth
    Display your balance and investment information.Display your balance and investment information.

  14. Card Management
    Maybank Credit/Debit Card settings via the M2U ID App, starting from card blocking, unblocking, linking account to the card and adding a new cards.

  15. Terms and conditions
    Terms & conditions related to M2U ID App.

  16. Privacy Notice
    Information regarding the use of the M2U ID App.

  17. Security Statement
    Information regarding security using the M2U ID App.

  18. Manage Recurring Transaction
    Display a list of routine transactions.

  19. Consolidated Statement
    Access your account statement via the M2U ID App. Download and print the statement each month as needed.
3. Logout

Click this button to logout of the application

4. Close

Click this button to exit the navigation menu.

 

Login

Easily log in to the M2U ID App with User ID and Password or faster with the biometric face ID or fingerprint features.

 

 

1Login with password

Enter your user ID and password. Use a strong password and change it regularly.

2Login with Biometric Face ID or Fingerprint

login is easier and faster with Face ID or Fingerprint.

3Maybank QR Pay

Direct access to Maybank QR Pay without log in for transactions at all QRIS merchants.

Lihat Panduan Login

4Navigation

Access to check incoming messages and notifications from transactions You have made.

5Customer Centre

Access fast help to unlock user ID, reset password or contact Maybank Customer Care 1500611

Unlock User ID/TAC Guide
Forget Password Guide

 

Settings

Settings menu for convenient banking transactions.

 

 

1Login Settings

Settings for how to log in and change passwords regularly. Login to the M2U ID App is easier and safer by activating the biometric login feature using face ID or fingerprint.

2My Device

Information about devices connected to your M2U ID App user ID.

3Push Notification

Swipe right to activate application notifications so you can get the latest information and offers from Maybank.

4English

Swipe right to change the setting to English.

5Passcode Secure2u

Swipe right to activate Secure2u. Secure2u is a security feature for authorizing transactions using a PIN without waiting for Transaction Authorization Code (TAC)/One Time Password (OTP) SMS.

6Customer Profie Update

Update your personal data practically via the M2U ID App.

Guide info

7QR Transaction

Set Maybank QR Pay account and transaction limits for transactions at all QRIS merchants.

Guide info

8Change Themes

Change the appearance of the M2U ID App.

9Face ID

Swipe right to activate the biometric login feature using face ID or fingerprint.

10Account

To delete and log out of the account.

 

Services Summary Information M2U ID App

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  • Maybank Indonesia | The Ease of Financial Transactions in Just One Click Away
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PT Bank Maybank Indonesia Tbk is a Bank licensed and supervised by OJK & Bank Indonesia and LPS. PT Bank Maybank Indonesia Tbk is a guarantee participant in the LPS. The maximum deposit guarantee value per Customer per bank is IDR2 billion. To find out the applicable LPS interest rates, please CLICK HERE

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