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Information on your maybank credit card
terms and conditions 
billing payment method
MAYBANK CREDIT CARD ACTIVATION
terms and conditions 
other information & interest rate calculation method
Download credit card GUIDANCE

Maybank Credit Card Information

 



a. Card Number

This is your credit card number. Write down your credit card number on your payment, submission and correspondence. Write down your credit card number and keep at secured place for your need any time required.

b. Your Name

Make sure your name is printed correctly. This credit card shall not be assigned to another person.

c. Validity

Date on writing valid thru indicates valid period of your credit card.

d. Logo MasterCard/Visa/JCB

Your Maybank Credit Card is accepted at more than 21 million places throughout the world where this logo is installed.

e. Member Since

Number shows commencement you become Maybank Credit Card Holder.

f. Contactless Logo

Your card is equipped with the Contactless feature, tap your card to any EDC machine with the Contactless logo for transactions up to IDR1 million.

 



ENJOY CONTACTLESS FEATURE SERVICE FROM MAYBANK CREDIT CARD

Maybank Credit Card with Contactless feature is here to add convenience in transactions. Contactless technology allows Cardholders to carry out transactions easily, quickly and safely by simply holding or tapping the Maybank Credit Card on the EDC machine with the Contactless logo (wave) without having to use a PIN, Cardholders see the Contactless symbol to make the payment process easier and faster than use cash.

  1. Safe and Fast Transactions with Contactless technology.
  2. Transactions without PIN for nominal up to IDR1 million.
  3. Payments are getting easier and more convenient.

Benefits of Maybank Contactless Credit Card

The following are the features, advantages and benefits of the Maybank Contactless Credit Card:

  • Faster
    Maybank Credit Cardholders can simply bring or tap the card to the EDC machine without the need to enter a PIN during transactions with a nominal value of up to IDR1 million.
  • More Confortable
    The credit card is held by the Cardholder himself and there is no need to touch the button on the EDC machine like when using a PIN.

Maybank Contactless Credit Card Security

Maybank Contactless Credit Card feature uses the same security technology as other chip credit cards. Maybank Credit Cards with the Contactless feature only work when brought near or tapped. The Maybank Credit Cardholders remains in control of the Card at all times, because it is still in hand when transacting and the cashier does not need to hold a Credit Card so they cannot see important data (Card Number, Validity Period, 3 Digit CVV/CVC on  Card, and others).

Terms of Maybank Contactless Credit Card

You can use the Contactless feature on your Maybank Credit Card with a nominal value of up to IDR1 million/transaction.

More information click here

Billing Payment Method

The payment of Maybank Credit Card shall be made prior to due date to prevent delay Administrative costs.

The payment amounts that can be selected include:

  1. Minimum payment of 5% of new bill or minimum IDR50,000 (whichever is greater) plus fixed installments and/or minimum payment in arrears and/or over limit (if any). If there are arrears, the previous minimum payment will be accumulated with this month's minimum payment.
  2. Full payment (the entire amount of the new bill).

Make payments by:

  1. Cash payment through deposits at all Maybank branches.
  2. Payment by giro/check, made 3 working days before the due date
  3. Payment by LLG transfer, addressed to Maybank Card Center, Sentral Senayan 3, Jl. Asia Afrika No.8, Central Jakarta.
  4. Debit Maybank or other bank accounts with a debit power of attorney from you.
  5. Debit from your Credit Card Account (RKK) will be made automatically at maturity in the amount of the Total Maybank Credit Card Bill. Minimum payment must be with a written statement.
  6. Payment through Maybank ATM if you have a Maybank ATM Card including Musafir iB or Credit Card Account (RKK).
  7. Payment through Customer Care (Phone Banking) if you have a Maybank ATM card including Musafir iB or Credit Card Account (RKK). Phone Banking PIN can be obtained through ATMs.
  8. Payment via Maybank Internet Banking if you have a Savings/Current Account at Maybank or a Credit Card Account (RKK).

Credit Card General Requirements

 
  1. Age between 21 - 65 years old.
  2. Minimum Income:
    Card Type Salary/Month
    White Card Min. Rp3 Million
    JCB Credit Card Min. Rp8 Million
    Visa/Master Platinum Card Min. Rp 15 Millon
    Visa Infinite Card Min. Rp 25 Million

     

  3. Document to be attached:
    Document Employee Entrepreneur Professional
    Credit Card Application form (original)
    Copy of Credit Card from other bank
    Copy of Personal Identity Card (KTP)/Passport (Indonesian citizen)
    Copy of prevailing Temporary Stay License (KIMS)/ Limited Stay License (KITAS) min. 6 months (foreign nationality) (foreign nationality)
    Annual Tax Return (SPT) (print-out) -
    Copy of salary slip / reference letter - -
    Copy of Certificate of Business License/ SIUP - -
    Copy of Practice License - -
    Copy of past 3 months bank account statement -
    Copy of NPWP (Required, if the credit limit is above or equal to 50 million rupiah)

Maybank Credit Card Activation

Activate you Maybank Credit Card with the following way.

1. Via SMS

1) SMS to 89811 with the format:
     AKT <space> KK # 8 Final Digits of your Maybank Credit Card from the mobile number registered in the Maybank system # date of birth (DDMMYYYY).
     Example: AKT KK#87654321#03121990
2) You will receive an SMS from Maybank in the form of:
     Your Maybank Credit Card is already active. Get PIN by SMS to 89811 PIN format <space> KK <space> 8 Final Digits of Maybank KK. Info 1500611 or                             bit.ly/MBIPIN

2. Contact Maybank Customer Care at 1500611
3. Send an email to customercare@maybank.co.id by informing:

a. Subject Email: Credit Card Activation
b. Cardholder Name:
c. Maybank Credit Card Number:

4. Visit a Maybank branch
     Show your identity card and physical Maybank credit card to the branch officer.

For Maybank Credit Cardholder who have activated credit card and have a PIN, change your Maybank Credit Card PIN here

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PT Bank Maybank Indonesia Tbk is a Bank licensed and supervised by OJK & Bank Indonesia and LPS. PT Bank Maybank Indonesia Tbk is a guarantee participant in the LPS. The maximum deposit guarantee value per Customer per bank is IDR2 billion. To find out the applicable LPS interest rates, please CLICK HERE

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