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Maybank2U GuideBenefitSecurity Info

 

 

About Maybank2u

Maybank2u is an e-banking service via the internet to enable customers to make transactions anytime, anywhere. Maybank2u is equipped with dual security layers to protect and provide customers with secure transactions.

Maybank2u Benefits

 


Online Opening Account

Go on your dream holiday or plan your future to Baitullah. Save monthly with Maybank MyPlan and MyPlan iB Savings wherever, whenever.


FREE MAX

Enjoy free admin fee for interbank transfers (Online, SKN & RTGS), bill payments & purchases with Maybank MAKSI & MAKSI iB Savings.


Fund Transfer

Sharing is even easier. Easily transfer between Maybank accounts or other bank accounts owned by your friends and family.


Bill Payment

Pay all your bills instantly, from your utility bills up to your credit card bills.


Purchase

Stay connected conveniently, because now you can reload your mobile number and purchase internet package on the go.


E-Money Top-up

No wallet, no worry. Instantly top-up your Go-Pay, OVO, LinkAja & Paytren e-Wallet easily when needed.


Quick Favourites

Make your transactions much faster and efficient with our favourite features.


24/7 Banking Service

Maybank2u is ready for you 24/7 to ease your banking needs whenever, wherever.


Easy Accessibility

One user login can be used to access both Maybank2u (Internet Banking) and M2U Maybank App.

Download Maybank ID App

Terms and Conditions of M2U ID App, Maybank2u & SMS+ Banking
Biometric Authorization Terms and Conditions
How to Register Maybank2u through M2U ID App, Maybank2u & Maybank Branch

Security Info

We want to ensure that your account is always protected. For a safer banking transaction, you won't be able to access the app from a rooted or jailbroken device. With this new app, you can also tie your device to your Maybank2u account to give you the assurance that only you can control and access your account, as well as authorising your transactions.

Internet banking international compliance, 128 bit encryption, Verisign certified and equipped with 2 types authentication (Password and SMS Token). Biometric authentication is available in M2U ID App

Safety Info

The internet is a medium of information between very open computer systems. Illegal access to data is possible. As an Internet Banking provider, Maybank takes various steps to minimize the risk of involvement without illegal access.

Actions taken include using:

  • Digital ID Certificate / 128-bit encryption
    All information transferred between your computer and the Maybank2u system is encrypted using 128-bit encryption technology, which is verified by Verisign.
  • User ID and Password
    The User ID and Password is made by the customer to ensure security from unauthorized third parties. To further increase security, your Maybank2u user ID will be blocked if you entered the wrong password 3 times.
  • TAC (SMS Token)
    SMS Token is required every time you make a financial transaction.
  • Biometric Authentication
    Biometric authentication is available for the M2U ID App, which functions as a verification of the user's identity which involves scanning or analyzing several parts of the body that are included in the Fingerprint - Quick Touch and Face ID scan.
  • Firewall
    As a fence that prevents illegal access to the banking network, Maybank2u is equipped with a firewall that surrounds the system.
  • Anti-Virus
    A program that is useful for finding viruses on a PC and eliminating them. Maybank has Antivirus programs in place that have features such as automatic updates to identify new types of viruses, so that all viruses can be found and removed.
  • 15 minutes Auto Logout
    The system will automatically log out of your account if there is no activity within 15 minutes.
  • 3 times Invalid Login or Invalid SMS TAC
    The system will automatically block your user ID and password after 3 failed attempts of login (username/password) or entering an invalid SMS TAC.

Anticipation of security using technology will not run perfectly without participation or commitment from customers. Always carry out the principle of prudence when making transactions:

  • Maintain the confidentiality of your password, even with staff at our bank.
  • Maintain the confidentiality of your TAC (SMS Token). Do not share the contents of SMS Tokens to others.
  • Make sure that you have logged out after using Maybank2u.
  • Avoid using Internet Banking through publicly owned computers, especially at Internet Cafes due to the possibility of "keyboard tabbing", a program that will read and store your user ID and password.
  • Make sure the computer you are using is free of virus by always updating your personal anti-virus with the latest version.
  • Avoid downloading files with unclear titles and sources.
  • Always activate your smartphone lock so that it cannot be accessed by others.
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