How To Transact Foreign Currency

Buying, selling, or transferring foreign currency can now be done anytime, anywhere—easily and conveniently—right at your fingertips via the M2U ID App (mobile banking) and M2U ID Web (internet banking). Available in various currencies: USD, SGD, EUR, AUD, JPY, HKD, GBP, CHF, and CNY.
CNY transactions are only available through the M2U ID App.

Enjoy competitive exchange rates and a range of other benefits, including:

No conversion fees for all foreign exchange transactions
Real-time exchange rate information
Foreign currency transfers to other banks can be made from 02:00 AM to 02:00 PM (Western Indonesia Time), excluding Sundays/public holidays. These transactions are subject to SWIFT (Society for Worldwide Interbank Financial Telecommunication) or correspondent bank fees.
Fee info: www.maybank.co.id/limitbiaya
Foreign currency buy/sell and transfers to Maybank accounts can be made 24/7, including on public holidays.

For SWIFT transactions exceeding the equivalent of USD100,000 per month, Bank Indonesia (BI) regulations apply. Customers may be required to upload supporting documents via the M2U ID App.

Here is the transaction guide

Foreign Currency Transaction via M2U ID App

Transfer Valas ke Bank Lain via M2U ID App

Transfer Valas ke Bank Lain via M2U ID Web

Transfer Valas ke Maybank

Login to the M2U ID App, click the top left icon on your account screen, select Foreign Exchange Rates (to view the updated rates).

Tap the yellow round button with three dots.

After the Transfer menu appears, select the option “Other banks via SWIFT”

Select the source account you want to use for the transaction.

Select ‘Destination Bank’

step 3

Select ‘Currency’

Enter the amount and recipient information.

Check the box at the bottom if making a foreign currency transfer of no more than USD 100,000 or equivalent per month per Customer, then click Continue."

Enter the transaction purpose and type of underlying document*. If the foreign currency transfer does not exceed USD 100,000, select “Without Underlying”

An underlying document is required:
1.If the total foreign currency transaction amount will exceed the equivalent of USD 100,000 per month
2. For IDR-CNY transfers of any amount, to any bank located in or having branches in Mainland China."

Complete the Foreign Exchange Traffic (LLD) form.

Filling out the LLD form is required if the foreign currency transaction amount exceeds the equivalent of USD 10,000.

Make sure all the information is correct and click confirm.

Enter the Secure2u passcode.

The foreign currency transfer has been successfully processed.

FX Conversion < USD 100,000 Equivalent

Transfers below USD 100,000 equivalent don’t require additional documents, simply follow standard transfer steps between your own accounts.

Tap ‘Own Account’

Select the Source Account

Select the Destination Account

Enter the transaction amount. The equivalent amount will be displayed automatically

Click Process

Verify the transaction details, then click ‘Confirm’

The rate timer is valid for 20 seconds. Click ‘Confirm’ before the timer expires to lock in the rate

Enter your Secure2u passcode

Transaction successful

FX Conversion > USD 100,000 Equivalent

Foreign exchange transactions above USD 100,000 equivalent require underlying documents (such as invoices, a copy of the Import Declaration (PIB), sales agreements/contracts, Letters of Credit (L/C), purchase and sale transaction invoices, or other supporting documents).

Tap ‘Own Account’

Select the Source Account

Then select the Destination Account

Enter the transaction amount. The equivalent amount will be displayed automatically

Click Process

Transactions exceeding the equivalent of USD 100,000 require underlying documents*. Please prepare the supporting documents*, than tap ‘Next’

*Note:

Uploading underlying documents is required if the foreign currency transaction exceeds the following limits:
IDR to Foreign Currency transactions exceeding USD 100,000 equivalent per month Foreign Currency to
Foreign Currency transactions exceeding USD 100,000 equivalent per transaction
IDR to LCS Currency transactions exceeding USD 500,000 equivalent per transaction

Fill in sender email, transaction purpose, and document type

Tap ‘Add Document’ to upload a file

Select the file type to upload: camera, photo, or document

To add another document, tap ‘Add Document’. To replace a file, tap the trash icon and re-upload. Once everything is correct, tap ‘Proceed’

Verify the transaction details, then click ‘Confirm’.

The rate timer is valid for 20 seconds. Click ‘Confirm’ before the timer expires to lock in the rate

Enter your Secure2u passcode

Transaction successful

FX Conversion > USD 10,000 Equivalent (for Foreign Customers)

If your transaction above USD 10,000 equivalent, for foreign customer, please complete the Foreign Exchange Transaction Form (LLD).

Tap ‘Own Account’

Select the Source Account

Then select the Destination Account

Enter the transaction amount. The equivalent amount will be displayed automatically

Click Process

If the transaction is made by a foreign citizen (WNA), and the transaction amount exceeds USD 10,000 equivalent, fill out the Foreign Exchange Transaction Form (LLD):

Sender Status: Select “Sender is Receiver”
Select Receiver Citizenship
Receiver Category: Select “Individual”
Relationship with Sender: Select “Non-Affiliated”
Select Transaction Purpose Category
Select Description according to Transaction Purpose
Enter the Transaction Details (max. 40 characters).

Review on the Transaction Confirmation page

Enter your Secure2u passcode

Transaction successful

Login M2U ID App, click the menu icon on the upper left of Your account screen, choose Foreign Exchange (to see the updated foreign exchange)

Tap the three-dot yellow button.

Once the Transfer menu appears, choose “Other Bank via SWIFT”

step 3

Choose the Source of Account You want to use for Your transaction.

Choose Recipient Bank.

Make sure the name of the recipient bank and SWIFT code are correct. Choose currency, then click Continue.

Input amount and recipient information, checkmark on the box at the bottom if your foreign exchange transfer do not exceed USD100,000 or equivalent/month/Customer, next click Continue.

Input Your transaction purpose and underlying document type*. If Your foreign exchange transfer do not exceed USD100,000, choose “Without Underlying”

An underlying document is required for IDR-CNY transfers in any amount, to any bank located or branched in Mainland China

Verify all information are correct and click Confirm & Request TAC or Secure2u passcode.

Enter TAC/passcode Secure2u passcode.

Foreign exchange transfer has successfully been processed.

On your account dashboard, click the "Transactions" button on the upper right corner.

Select “Transfer” menu on the transaction page.
Select source of fund on the “Transfer from” column.
Select “SWIFT Foreign Currency Transfer” on the “Transfer to” column.

Enter the beneficiary’s SWIFT code or enter the beneficiary’s bank name to search the SWIFT code.
Click the “Search” button.
Click on the SWIFT code area.

Enter the beneficiary’s account number/ IBAN.
Select the currency of destination country and enter the transaction amount.
Select a correspondent responsible for transaction charges.
Input the beneficiary's details.
Click “Transfer” button.

Enter further beneficiary-related details, then click "Transfer" to continue.

On the transaction confirmation page, check the transfer details once again and if appropriate please click “Request TAC”.

Input the TAC that has been sent to your registered phone number, then click “Confirm” to continue.

Your transfer has been successful. Click “New Transfer” to make another transfer or “Download Receipt” to get your transaction receipt.

Your transaction receipt has been successfully downloaded.

#MyBank

*Notes :

Underlying Document requirement for foreign exchange transaction through M2U ID App

LCY-FCY Transfer equivalent >USD 100,000/ month (Accumulation of all transfer transactions made)
Other Bank (SWIFT) FCY-FCY Transfer equivalent >USD 100,000/ transaction
IDR-CNY Transfer to Mainland China (all amount)
IDR-MYR Transfer to Malaysia equivalent >USD 200,000/transaction
IDR-THB Transfer to Thailand equivalent >USD 200,000/transaction

Here is the transaction guide

Transfers below USD 100,000 equivalent don’t require additional documents, simply follow standard transfer steps between your own accounts.

Foreign exchange transactions above USD 100,000 equivalent require underlying documents (such as invoices, a copy of the Import Declaration (PIB), sales agreements/contracts, Letters of Credit (L/C), purchase and sale transaction invoices, or other supporting documents).

If your transaction above USD 10,000 equivalent, for foreign customer, please complete the Foreign Exchange Transaction Form (LLD).

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