Enjoy a guaranteed low exchange rate for both traveling and online shopping with foreign currency. Maybank will compensate 3x of exchange rate difference, should there is a lower rate.
If there is a lower foreign exchange rate, please submit claim using below steps for foreign exchange differences compensation:
Maybank White Cardholders who wish to submit a claim on foreign exchange differences may contact Maybank Customer Care at 1500611.
Maximum foreign exchange claim is 30 (thirty) days after the transaction is made.
Attach proof of other bank billing statement which inform lower exchange rate compared to Maybank in the email and sent to firstname.lastname@example.org with email subject Exchange Rate Claim.
Comparison of transaction using credit card from other bank must be made on the same day with transaction is made using Maybank White Card.
Should the results of the investigation prove that other bank provide lower exchange rates, the differences will be credited in form of cashback to your Maybank White Card.
When crediting the cashback, Maybank Credit Card must be active, no block, no over limit, and no late payment.
0% up to 12 Months Installment
Convert your transaction into 0% for 3, 6, or 12 months installment for transaction in hotel, airlines, travel agent, and overseas transaction at EDC.
Conversion mechanism is as follows:
Maybank White Cardholders who wish to submit a transaction converted into 0% installment must contact Maybank Customer Care at 1500611 or by email to email@example.com with email subject 0% Installment.
Transactions that can be converted into 0% installment are transaction in hotel, airlines, travel agent, and overseas transactions at EDC machine.
Minimum transactions in 1 receipt (not apply for combined transactions) are as follows:
Minimum Equivalent Transaction
The deadline of converting into installment program is 5 days before your next Maybank White Card due date. Example, Maybank White Cardholders have a billing statement cycle date every 4th, then:
Max. Date for Conversion
30 Jun 2020
04 Jul 2020
20 Jul 2020
15 Jul 2020
05 Jul 2020
04 Aug 2020
20 Aug 2020
15 Aug 2020
Transaction converted into 0% installment will be charged conversion fee of IDR20,000 per transaction.
Maybank White Card must be active, no delinquent, no over limit, suspended, cancelled or violating the terms and conditions and/or agreement of the Cardholder.
Should Maybank White Cardholder makes the early termination for the installment, it will be charged a penalty fee of IDR300,000 per transaction.
Travel Accident Insurance
Enjoy travel insurance with coverage up to IDR1 billion when you purchase overseas flight ticket with Maybank White Card, and compensation up to IDR300 million when you claim for overseas medical expense
Register your monthly bills such as electricity, water, home phone, mobile post paid, or TV Cable for easy payment transactions. Contact Maybank Customer Care at 1500611 for registration.
Enjoy a cash loan facility from your Maybank Credit Card Limit with interest rate starts from 0% and tenor up to 24 months.
Convert your transactions into fixed installments with competitive interest rate and tenor up to 24 months.
Maybank Balance Conversion
Convert all your Maybank Credit Card bills that will be due to fixed installments with competitive interest rate and tenor up to 12 months.
Maybank Credit Shield
Protect you or your heirs from the obligation to pay off Maybank Credit Card bills if you die / having permanent disability, with a premium of 0.69% of the monthly bill.
Your Maybank Credit Card completed with a 6-digit PIN. Use it for your secure transactions on EDC machines or cash withdrawals at ATM machines.
Online transactions with Maybank Credit Card are becoming more secure with the 3D-Secure feature. One Time Password (OTP) will be sent to the mobile number registered in the Maybank Credit Card system.
More convenience transaction with Maybank Credit Card with transaction notification sent to your email address and / or SMS to your mobile number registered in the Maybank system. Update your email data by contacting Maybank Customer Care at 1500611.
Get your Maybank Credit Card monthly billing statement conveniently at your personal email address.
Convenience to Check Bill & Limit
Download M2U ID on Play Store / App Store or use Maybank2U (Internet Banking) for information on the remaining limit, bill amount, or your current Maybank Credit Card total usage.
Fee & Rates
List of fees and rates for your transparency while using Maybank Credit Cards.