ENJOY CONTACTLESS FEATURE SERVICE FROM MAYBANK CREDIT CARD

Maybank Credit Card with Contactless feature is here to add convenience in transactions. Contactless technology allows Cardholders to carry out transactions easily, quickly and safely by simply holding or tapping the Maybank Credit Card on the EDC machine with the Contactless logo  without having to use a PIN.

The following are the features, advantages and benefits of the Maybank Contactless Credit Card:

  • More faster with Contactless technology
    Maybank Credit Cardholders simply bring or tap the Card to the EDC machine without the need to enter a PIN during transactions with a nominal value of up to Rp1 million.
  • Easier & More Convenient
    Maybank Credit Card is held by the Cardholder himself and does not need to touch the button on the EDC machine such as when using a PIN.

Maybank Contactless Credit Card Security

Maybank Contactless Credit Card feature uses the same security technology as other chip credit cards. Maybank Credit Cards with the Contactless feature only work when brought near or tapped. The Maybank Credit Cardholders remains in control of the Card at all times, because it is still in hand when transacting and the cashier does not need to hold a Credit Card so they cannot see important data (Card Number, Validity Period, 3 Digit CVV/CVC on the back of the Card, and others).

Terms of Maybank Contactless Credit Card

  • Use of the Contactless Feature on Maybank Credit Cards can be done with a minimum of up to IDR1 million/transaction.

How to Transaction Maybank Contactless Credit Card

  • Make sure the merchant/cashier provides an EDC machine that has the Contactless logo on it.
  • The nominal value per transaction is up to IDR1 million and if the transaction is more than IDR 1 million, you must use the Maybank Credit Card PIN.
  • Hold or Tap Card on EDC machine.
  • After the transaction is successful, the Cardholder can save the card again.

Fees Featured Contactless

Description

Explanation

Feature contactless fee

No charge

Administration/ month fee

No charge

Transaction fee

No charge

Notification fee for every contactless transaction made

No charge

Daily spending limit

Represents the accumulation of nominal contactless transactions per day in:

  1. Domestic: up to IDR5 million (five million) per Maybank Credit Card.
  2. International:
    • Up to IDR30 million  specifically for Maybank card types, Visa Infinite Credit Card, BMW/MINI
    • Up to IDR20 million for other types of Maybank Credit Cards.

Daily transaction frequency limit

There is no limit as long as it is within the maximum nominal accumulated daily contactless transactions per Maybank Credit Card.

Make sure your Maybank Credit Card has the contactless  logo and is issued by the Bank after 6 June 2023 until now. For further checks, contact Maybank Customer Care 24 hours.

Important Information

  • Keep your Maybank Credit Card safe, because the Contactless feature can be used for transactions without using a PIN.
  • If your Maybank Credit Card is lost, immediately contact Customer Care 1500611 or +622178869811 (from abroad) for blocking.

For further information contact Maybank Customer Care 1500611 or +622178869811 (from abroad)

Complaint Mechanism for Maybank Credit Cardholders

Maybank Credit Cardholders can submit questions/complaints by sending an email to customercare@maybank.co.id or contact Maybank Customer Care at 1500611/+622178869811 (from abroad) or visit the nearest Maybank branch office.

Info on Maybank branch office locations
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Info on complaint flow
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