01 July 2026

ANNOUNCEMENT

Dear Valued Customer,

In connection with Bank Indonesia's policy adjustments to support the stability of the Rupiah exchange rate, as well as to increase the effectiveness of monitoring to ensure that foreign exchange transactions are conducted based on real economic activities, we hereby inform you of the adjustment to the maximum limit (threshold) for Foreign Exchange transactions at Maybank, effective from July 1, 2026.

This adjustment refers to the regulator's provisions as follows:

1. Regulation of the Members of the Board of Governors (PADG) Number 15 of 2026 concerning the Third Amendment to PADG Number 11 of 2024 concerning Foreign Exchange Market Transactions.
2. Regulation of the Members of the Board of Governors (PADG) Number 13 of 2026 concerning the Fourth Amendment to PADG Number 21/28/PADG/2019 concerning Monitoring of Foreign Exchange Traffic Activities of Banks and Customers

This change applies to all foreign exchange transaction services at Maybank through the M2U ID App (mobile banking), M2U ID Web (internet banking), M2E for Corporate Customers, and branch offices.

Changes to term of foreign exchange Transaction in M2U ID App, M2U ID Web and M2E for Corporate Customer.

• Below is a summary of the changes to foreign exchange transaction provisions:

  Items	Until 30 June 2026	Starting 1 July 2026
  IDR (Rupiah) to Foreign Currency Transactions	Equivalent to USD25,000/month/Customer Transactions via M2U ID App exceeding the equivalent of USD25,000/month/Customer are required to attach/upload underlying documents. Transactions via M2U ID Web cannot exceed the equivalent of USD25,000/month/Customer Transactions via M2E exceeding the equivalent of USD25,000/month/Customer are required using Deal ID and need to attach/upload underlying documents.	Equivalent to USD10,000/month/Customer Transactions via M2U ID App exceeding the equivalent of USD10,000/month/Customer are required to attach/upload underlying documents. Transactions via M2U ID Web cannot exceed the equivalent of USD 10,000/month/Customer. Transactions via M2E exceeding the equivalent of USD10,000/month/Customer are required using Deal ID and need to attach/upload underlying documents.
  Foreign Currency to Foreign Currency Transactions	Equivalent to USD50,000/transaction Transactions via M2U ID App exceeding the equivalent of USD50,000/transaction are required to attach/upload underlying documents.. Transactions via M2U ID Web cannot exceed the equivalent of USD50,000/transaction. Transactions via M2E exceeding the equivalent of USD50,000/transaction are required using Deal ID and need to attach/upload underlying documents	Equivalent to USD25,000/transaction Transactions via M2U ID App exceeding the equivalent of USD25,000/transaction are required to attach/upload underlying documents. Transactions via M2U ID Web cannot exceed the equivalent of USD25,000/transaction. Transactions via M2E exceeding the equivalent of USD25,000/transaction are required using Deal ID and need to attach/upload underlying documents.

Foreign Exchange Transaction Service Provisions at Maybank Branches

• Adjustment of the foreign exchange transaction threshold for transactions that are not classified as Local Currency Transactions (Non-LCT) must be supported by the underlying transaction documents, with the details outlined below:

ADJUSTMENT DETAILS (USD/equivalent)
No	Transaction Type	Buy		Sale
		Valid Until 30 June 2026	Effective 1 July 2026	Valid Until 30 June 2026	Effective 1 July 2026
1.	Tunai/ Today, Tomorrow & Spot	>USD25,000 per month per customer	>USD10,000 per month per customer	N/A	N/A
2.	Forward; Domestic Non- Deliverable Forward (DNDF)	≥USD100,000 per month per customer	≥USD100,000 per month per customer	≥USD10,000 per month per customer	≥USD10,000 per month per custome
3.	Swap	≥USD10,000,000 per transaction	≥USD10,000,000 per transaction	≥USD10,000,000 per transaction	≥USD10,000,000 per transaction
4.	Cross Currency Swap (CCS); Option; Structured Product	≥USD100,000 per month per customer	≥USD100,000 per bulan per Nasabah	≥USD100,000 per month per customer	≥USD1,000,000per transaction

• Outgoing fund transfers in foreign currency exceeding USD 25,000 (Twenty Five Thousand United States Dollars) or its equivalent per transaction must be supported by the underlying transaction documents.

For product and/or service information available 24/7, please contact Maybank Customer Care at 1500611 or +622178869811 (for overseas calls), or via email at    customercare@maybank.co.id

 

Thank you.

Yours sincerely,

Maybank Indonesia