02 May 2025

ANNOUNCEMENT

Dear Valued Customers,

Thank you for your loyalty and trust in choosing and using the banking services of PT Bank Maybank Indonesia Tbk (“Maybank Indonesia”) as your financial partner.

Referring to the previous announcement on 5 March 2025, regarding the system migration of TradeConnex to M2E Trade, we hereby inform you that the implementation schedule for this migration has changed from 3 May 2025, to 19 May 2025. This adjustment aims to ensure Maybank Indonesia Customers can enjoy a better banking experience.

M2E Trade offers various features that provide convenience for corporate Customers in managing company finances and conducting transactions, such as:

• Access to outstanding Trade transaction information.
• Enhanced correspondence functions, making it easier to communicate with the Trade helpdesk if needed.
• Up-to-date information on Trade transaction activities.

Customers can continue to do the transaction  via  TradeConnex until 18 May 2025. Subsequently, we will send the Corporate ID and User ID for M2E Trade to the email address registered in the Maybank Indonesia system by 12 May 2025, at the latest.

If you need further information regarding this migration, you can contact your Transaction Banking Team Sales representative or email m2ehelpdesk-id@maybank.co.id

Thank you for your attention.

Sincerely,