How to Enable Secure2u in the M2E App for More Convenient Transaction Authorization

26 August 2026

Digitalization has transformed the way companies conduct their day-to-day business operations, including banking transactions. From fund transfers and vendor payments to payroll transactions, these can now be conducted online via business internet banking platforms.

Behind this convenience, transaction security remains an aspect that cannot be overlooked. To provide optimal protection while enhancing convenience for business customers, Maybank Indonesia has introduced the Secure2u feature in the M2E app as a more modern transaction authorization method compared to the use of physical tokens.

What Is Secure2u M2E?

Secure2u is adigital transaction authorization feature in the M2E app used to securely approve business transactions via a registered mobile device.

Unlike physical tokens that generate a One-Time Password (OTP), Secure2u utilizes a direct authentication system within the M2E app. Every transaction requiring approval will send a notification to the user’s device, allowing the authorization process to be completed more quickly and conveniently.

Through this method, the transaction approval process becomes more efficient since it no longer relies on a separate token device.

Why Choose Secure2u Over a Physical Token?

Using Secure2u offers various benefits for companies and users who regularly conduct business transactions.

1. More Convenient
   

   You no longer need to carry a physical token with you anywhere. The entire authorization process is conducted through the M2E app, which can be downloaded from the Play Store or App Store and installed on your smartphone.

2. Faster Authorization Process
   

   When a transaction requires approval, you’ll receive an instant notification in the app. The approval process can be completed in just a few steps without needing a physical token.

3. Multi Layered Security
   

   Secure2u uses an authentication system linked to your registered device. This helps ensure that only authorized users can approve transactions.

4. Reduced Risk of Token Loss
   

   Since it does not use a physical token device, the risk of loss, damage, or a dead battery is minimized.

5. Supports More Flexible Business Operations
   

   Transaction authorization can be performed as long as the registered device is available and connected to the internet, making it easier to manage business transactions from various locations.

Types of Transactions That Use Secure2u

Secure2u is used as an authorization method for various business transactions conducted through M2E in accordance with applicable policies.

Some examples of transactions that generally require authorization include:

• Fund transfers between accounts
• Transfers to other banks
• Corporate bill payments
• Payments to vendors
• Other business transactions requiring approval from an authorized user

By using Secure2u, the entire transaction approval process is conducted through the M2E app without the need for a physical token.

Requirements Before Activating Secure2u

Before activating Secure2u, ensure the following requirements are met:

• Have active access as an M2E user (internet banking)
• Use a smartphone compatible with the M2E app
• Download or update the M2E app to the latest version
• Ensure your registered mobile number is still active
• Have a stable internet connection during the registration process
• Prepare the account information required for verification

Ensuring all requirements are met will help the activation process run more smoothly.

How to Activate Secure2u in the M2E App

You can activate Secure2u directly through the M2E app. Here are the steps to follow:

1. When you log in to your M2E website account, a pop-up will appear prompting you to activate Secure2u through the M2E app.
2. Download the M2E app from the Play Store or App Store and open it.
3. Fill in the login fields using the credentials sent to your email. Click the “M2E Terms & Conditions” link, then click “Agree” to accept. Once complete, click “Log In.”
4. Enter the OTP (One-Time Password) sent to your registered mobile number to authenticate your login and activate Secure2u.
5. Create and confirm a new password to log in to M2E.
6. Create your 6-digit PIN
7. Confirm your 6-digit PIN
8. Create a Biometric ID
9. Enter your profile name to complete the Secure2u activation process
10. Your profile has been successfully created. To log in and approve transactions on the M2E website, you must enable push notifications sent to your registered device

For the latest guidelines and more detailed activation steps, please visit this page.

Tips for Keeping Your M2E Account Secure

In addition to using Secure2u, adopting safe digital habits is also important to help protect your business account.

Here are some tips you can follow:

• Do not share your User ID, password, or security code with anyone
• Use a PIN or biometric authentication on the smartphone you use for Secure2u
• Avoid installing apps from unofficial sources
• Always use the latest version of the M2E app
• Enable device security features such as screen lock
• Do not log in via untrusted public Wi-Fi networks
• Contact Maybank immediately if your device is lost or you suspect unauthorized access

By implementing these steps, the security of your business transactions can be better safeguarded.

Enhance Business Transaction Security with Secure2u M2E

Technological advancements offer more convenient ways to manage business transactions without compromising security. Secure2u on M2E allows the authorization process to be carried out directly through a registered device, making it more efficient than using a physical token.

In addition to simplifying the transaction approval process, Secure2u also helps enhance business account protection through a more modern authentication system.

For M2E users who haven’t activated Secure2u yet, go ahead and activate it to enjoy a safer, more practical, and more convenient business transaction experience!