Effective as of 1st August 2020, the following Maybank JCB Credit Card features below are no longer valid:
Travel Accident Insurance, which is accident insurance protection for Maybank JCB Credit Cardholder with coverage up to IDR500 million.
Travel Inconvenience Benefit, which is protection for travel inconvenience for Maybank JCB Credit Cardholders due to flight delays to loss of baggage with coverage up to IDR5 million for cardholders and up to IDR10 million for families.
0% Installment 3 months for domestic and overseas transaction.
Enjoy Japanese style with all its uniqueness.
Japan 3600 Travel
Enjoy various benefits from travel preparation to returning from Japan
The deadline of converting into installment program is 5 days before your next Maybank JCB Credit Card due date. Example, Credit Cardholders have a billing statement cycle date every 4th, then:
Transaction Date in Japan
Billing Statement Cycle Date
Billing Statement Due Date
Max. Date for Conversion
30 Jun 2020
04 Jul 2020
20 Jul 2020
15 Jul 2020
05 Jul 2020
04 Aug 2020
20 Aug 2020
15 Aug 2020
Transaction converted into 0% installment will be charged conversion fee of IDR20,000 per transaction.
Maybank JCB Credit Card must be active, no delinquent, no over limit, suspended, cancelled or violating the terms and conditions and/or agreement of the cardholder.
Should Maybank JCB Credit Cardholder makes the early termination for the installment, it will be charged a penalty fee of IDR300,000 per transaction.
Discover Japan with Miles
Earn 2 (two) TREATS Points for every IDR30,000 shopping transaction. Illustration as follows:
TREATS Points earned
Retail & Installment
(EDC & Online)
Convert your Maybank TREATS Points to KrisFlyer to get a chance to enjoy free ticket to Tokyo/Osaka. Destination, minimum KrisFlyer, and average domestic transaction per month (for 12 months) are as follows:
Destination from Jakarta (Round Trip)
Transaction per month
Valid transactions are retail shopping & installment on EDC machines and online, both domestic and overseas.
Not valid for XCash, XBill, XPJC, Balance Conversion, and Cash Advance at ATM machines.
TREATS Points earned will be credited every print date of your Maybank JCB Credit Card billing statement.
You can check the number of TREATS Points by SMS to 69811 with format BONUSPOINT <space> 6 Last Digits of your Maybank Credit Card. Use the mobile number registered in the Maybank Credit Card system.
Exchange your TREATS Points to mileage by contacting Maybank Customer Care at 1500611 or email to email@example.com with the email subject Exchange TREATS Points.
50,000 TREATS Points can be converted to 50,000 KrisFlyer which can be exchanged for Economy Saver Singapore Airlines return tickets to Tokyo / Osaka.
50,000 KrisFlyer to Tokyo / Osaka is valid as of March, 15th 2020. Changes in the conversion value needed for round-trip flights follow the policies of Singapore Airlines.
When exchanging TREATS Points to mileage, Maybank Credit Card must be active, no block, no over limit, and no late payment.
Protection for goods that you have just purchased from damage (unintentional or caused due to carelessness of the wearer) with an insurance value of up to IDR20 million.
For any movable goods, for example electronic devices, which are purchased using Maybank JCB Credit Card outside Indonesia, all damages resulting from accidents on these objects will be covered for 45 days from the date of purchase.
Maximum as purchase fee of IDR20 million per year.
Exclusion of Goods Conditions
Lost, stolen, improper use, alteration of items, modification, natural damage (including stained, bent, curved, rusty, faded), affected by an earthquake, etc.
Exception Type of Goods
Ships, airplanes, cars, motorcycles, bicycles, gliders, surfboards, other boards (for sports), sailing equipment, and all its accessories, and the equivalent of these objects.
Dentures, or other artificial organs, lenses, and the equivalent of these objects.
Plants and animals.
Cash, shopping receipts, checks, securities, stampings, stamps, and the equivalent of these items.
Books, copies, blueprints, and their equivalent.
Telephone sets, cellular phones, and the equivalent.
Food and food ingredients.
Products related to work / position.
Cardholder must pay a claim fee of IDR1 million per incident
Claim form (will be sent after reporting to Customer Care).
Sales draft (proof of credit card transaction slip) for the purchase of goods to be claimed.
Credit Card monthly billing statement (to prove purchase of goods).
Copy passport (to prove overseas spending or not) : Departure Stamp Page and Photo Page.
Photos of damaged products (especially for fires and others, required according to circumstances).
Other documents (depending on claim case)
For questions and claim process, contact JCB Benefit Consumer Services PT. Sompo Insurance Indonesia at 14051 or Whatsapp 081-113-14051
Exchange with various special offers for every TREATS Points you have.
Register your monthly bills such as electricity, water, home phone, mobile post paid, or TV Cable for easy payment transactions. Contact Maybank Customer Care at 1500611 for registration.
Enjoy a cash loan facility from your Maybank Credit Card Limit with interest rate starts from 0% and tenor up to 24 months.
Convert your transactions into fixed installments with competitive interest rate and tenor up to 24 months.
Maybank Balance Conversion
Convert all your Maybank Credit Card bills that will be due to fixed installments with competitive interest rate and tenor up to 12 months.
Maybank Credit Shield
Protect you or your heirs from the obligation to pay off Maybank Credit Card bills if you die / having permanent disability, with a premium of 0.69% of the monthly bill.
Your Maybank Credit Card completed with a 6-digit PIN. Use it for your secure transactions on EDC machines or cash withdrawals at ATM machines.
Online transactions with Maybank Credit Card are becoming more secure with the 3D-Secure feature. One Time Password (OTP) will be sent to the mobile number registered in the Maybank Credit Card system.
More convenience transaction with Maybank Credit Card with transaction notification sent to your email address and / or SMS to your mobile number registered in the Maybank system. Update your email data by contacting Maybank Customer Care at 1500611.
Get your Maybank Credit Card monthly billing statement conveniently at your personal email address.
Convenience to Check Bill & Limit
Download M2U ID on Play Store / App Store or use Maybank2U (Internet Banking) for information on the remaining limit, bill amount, or your current Maybank Credit Card total usage.
Fee & Rates
List of fees and rates for your transparency while using Maybank Credit Cards.