Maybank Credit Shield is an insurance that provides protection to Maybank Credit Card Holders when they are unable to pay the balance of the Maybank Credit Card bill due to illness or accident causing death, total permanent disability, temporary disability. Credit
Card Debt Balance on Maybank Credit Shield is all use of Maybank Credit Card facilities by Participants prior to the insured event, including auto-debit routine bills and installment programs (if any) which are billed on the last Maybank Credit Card billing statement after the insured event occurs.
18 - 64 years (coverage up to a maximum age of 65 years).
Maybank Credit Cardholder.
As long as the insurance policy is active, the policy holder will still pay the policy.
Premium is a payment that must be paid by the Maybank Credit Cardholder (the “Insured”) on a monthly basis to PT Bank Maybank Indonesia Tbk. (“Policy holder”) of 0.69% calculated from the total invoice of the Insured Maybank Credit Card*. The total bill of Maybank Credit Card includes all bills in the printed month, fees, fines, and the remaining installments that have been billed (if any).
Sum insured:Sum Insured is the amount agreed and paid by PT Alliannz Life (the “Insurer”) to the Policy holder and/or the Insured's heirs based on the Last billing balance if the Insured dies, suffers permanent total disability or temporary total Disability ("Insured Event" ) and fulfill the requirements stated in the policy certificate and/or the master policy. The last billing balance includes all costs, fines, and installments/installments that have been billed (if any) before the insured event occurs, with a maximum sum insured of IDR400 million.
Expiration of Protection:
If the Participant has an accident and within 90 (Ninety) days (since the occurrence of the incident) the Participant experiences one of the following, the Participant is also considered to be suffering from total permanent disability:
Claim DeadlineWritten notification to Allianz no later than 30 (thirty) days after the occurrence of the insured event that gives rise to an insurance benefit.
To submit a claim, please contact:
Payment of claims will be made 5 working days from complete documents and approved payment.
Claim TermsThe Participant must complete the claim form provided by the Insurer (Allianz) as evidence that the Insurer (Allianz) believes to substantiate the claim submitted, provided that the Participant's coverage under this insurance is sufficient to prove the following documents: