In order to improve the effectiveness of fraud control system and Good Corporate Governance with emphasis on the disclosure of complaint (reporting), as well as to establish mutual cooperation, PT Bank Maybank Indonesia (Maybank Indonesia) expect to support of our customers and vendors to be able to report on events relating to act of fraud, breach of ethics, crime, abuse of authority, receives remuneration, breach of company regulation and other matters that involve employees of Maybank Indonesia and / or other parties who have a relationship with Maybank Indonesia.
By providing the disclosure of violations report as an initial information, meaning that customers and vendors have helped Maybank Indonesia active role in implementing good corporate governance and protection for customers and vendors.
The media of reporting can be used by customers and vendors to submit complaints.E-mail: Whistleblowing@maybank.co.id
To simplify and expedite the process of follow up, preferably Maybank Indonesia customers and vendors can provide information regarding the identity to facilitate communication with the reporting of information, at least:
Bank would be grateful if the initial information is not in the form of reporting information based on rumors and bad faith.
Thank you for your attention and good cooperation.