Dear Valued Customer,
Further to our announcement dated 26 March 2026 regarding the Adjustment to the “Active” Account Status Terms for Maybank Savings & Maybank Current Accounts, we would like to inform you of a further update to the “Active” Account Status Terms for Maybank Savings Account & Maybank Current Accounts, in accordance with Financial Services Authority Regulation (POJK) No. 24 of 2025 concerning Account Management by Commercial Banks, as follows:
|
|
Account Status |
Definition |
Transaction Features |
Administrative Fees Related to Account Status |
|
|---|---|---|---|---|---|
|
Funds Inflow |
Funds Withdrawal |
||||
|
Terms applicable until 9 November 2026 |
Active |
An account with funds inflow, funds withdrawal, or balance inquiry activity. Balance inquiry will be implemented gradually as a parameter to maintain the account status as “Active.” |
v |
v |
- |
|
New Terms, effective from 10 November 2026 |
Active |
An account with deposit, withdrawal, or balance inquiry activity is categorized as “Active.” |
v |
v |
- |
For more product and services information 24/7, kindly please contact Maybank Customer Care at 1500611 or +622178869811 (Overseas), or via email at customercare@maybank.co.id (Monday – Friday : 08:00–20:00 WIB and Saturday – Sunday : 08:00–17:00 WIB) or visit www.maybank.co.id.
Thank you.
Sincerely,
Maybank Indonesia
For information on the previous announcement as of 26 March 2026
