16 July 2026

ANNOUNCEMENT

 

Dear Valued Maybank Credit Cardholders,

We hereby inform you that effective 10 September 2026, there will be adjustments to the Maybank TREATS terms and conditions for Maybank Credit Cards as follows:

Transactions that are not eligible for Maybank TREATS:

Conditions valid until 9 September 2026

Conditions effective 10 September 2026
  • Any monthly bill payments, including Maybank XBill.
  • Maybank XCash and Balance Conversion.
  • QR transactions using Maybank Credit Card as the source of funds.
  • Payments, whether made online or offline, including online tax payments, customs duties, immigration fees, BPJS contributions, or other transactions classified under Merchant Category Codes (MCC) 9311 (Tax Payments) and 9399 (Government Services).
  • Payment transactions, both online and offline, including the following categories: electricity, drinking water, or other transactions included in Merchant Category Code (MCC) 4900 (utilities), with a transaction value above IDR10,000,000 per card.
  • Any monthly bill payments, including Maybank XBill.
  • Maybank XCash or cash advance and transaction-to-installment conversions/Balance Conversion.
  • QR payments funded using a Maybank Credit Card.
  • Payment transactions, both online and offline, including the following categories:
    1. Online taxes, customs, immigration fees, BPJS, or other transactions classified under Merchant Category Code (MCC) 9311 (tax), and 9399 (government services), 9211 (Court Costs), and MCC 9222 (Fines).
    2. Electricity, drinking water, or other transactions classified under Merchant Category Code (MCC) 4900 (utilities).
    3. Merchants that sell prepared food and beverages intended for immediate consumption, or other transactions classified under Merchant Category Code (MCC) 5814 (Fast Food Restaurants).
    4. Charitable Organizations, or any other transactions classified under Merchant Category Code (MCC) 8398 (Charitable and Social Service Organizations).
    5. Fuel Stations, or any other transactions classified under Merchant Category Code (MCC) 5541 (Fuel Stations) and MCC 5542 (Automated Fuel Dispensers).
    6. Parking Services, or any other transactions classified under Merchant Category Code (MCC) 7523 (Parking Lots, Parking Meters, and Garages).
    7. Wholesale Clubs, or any other transactions classified under Merchant Category Code (MCC) 5300 (Wholesale Clubs).
    8. Education, or any other transactions classified under Merchant Category Code (MCC) 8211 (Elementary and Secondary Schools), 8220 (Colleges, Universities, Professional Schools, and Junior Colleges), 8241 (Correspondence Schools), 8244 (Business and Secretarial Schools), 8249 (Trade and Vocational Schools), and 8299 (Schools and Educational Services, Not Elsewhere Classified).
    9. Transportation and Auto Care, or any other transactions classified under Merchant Category Code (MCC) 4111 (Local and Suburban Commuter Passenger Transportation, including Ferries), 4112 (Passenger Railways), 4131 (Bus Lines), 4784 (Tolls and Bridge Fees), and 4121 (Taxicabs and Limousines, including ride-hailing services).
    10. Entertainment, or any other transactions classified under Merchant Category Code (MCC) 7994 (Video Game Arcades), 7841 (Video Rental Stores), and 7832 (Motion Picture Theaters).

These changes to the terms and conditions apply to all Maybank Credit Card products, including the multiplier earning scheme and category-specific earning scheme for each Maybank Credit Card product, such as the Maybank Visa Platinum, Maybank Manchester United Credit Card, BMW Maybank Credit Card, and MINI Maybank Credit Card.

Maybank TREATS informations Click Here

For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id ((Monday - Friday at 08:00 AM – 08:00 PM Western Indonesia Time and Saturday - Sunday at 08:00 AM - 05:00 PM Western Indonesia Time).

 

Thank you.

Best regards,
Maybank Indonesia