29 Mei 2026

ANNOUNCEMENT

 

Dear Valued Customer,

In relation to the policy changes issued by Bank Indonesia under Board of Governors Regulation No. 11 of 2026 concerning Amendments to Board of Governors Regulation No. 11 of 2024 on Foreign Exchange Transactions, we hereby inform you that effective 2 June 2026, there will be an adjustment to the maximum limit of foreign exchange transactions in M2U ID App/M2U ID Web from previously equivalent to USD50,000 to USD25,000, in line with Bank Indonesia’s policy to maintain rupiah exchange rate stability and strengthen foreign exchange transaction risk management.

This change applies to all foreign exchange transaction services at Maybank through the M2U ID App (mobile banking), M2U ID Web (internet banking), M2E for Corporate Customers, and branch offices.

Changes to term of foreign exchange Transaction in M2U ID App, M2U ID Web and M2E for Corporate Customer.

  1. Below is a summary of the changes to foreign exchange transaction provisions:
    No Items Until 1 June 2026 Starting 2 June 2026
    1. IDR (Rupiah) to Foreign Currency Transactions

    Equivalent to USD50,000/month/Customer/bank

    1. Transactions via M2U ID App exceeding the equivalent of USD50,000/month/Customer are required to attach/upload underlying documents.
    2. Transactions via M2U ID Web cannot exceed the equivalent of USD50,000/month/Customer.
    3. Transactions via M2E exceeding the equivalent of USD50,000/month/Customer are required using Deal ID and need to attach/upload underlying documents.

    Equivalent to USD25,000/month/Customer

    1. Transactions via M2U ID App exceeding the equivalent of USD25,000/month/Customer are required to attach/upload underlying documents.
    2. Transactions via M2U ID Web cannot exceed the equivalent of USD 25,000/month/Customer.
    3. Transactions via M2E exceeding the equivalent of USD25,000/month/Customer are required using Deal ID and need to attach/upload underlying documents.

       

    2. Foreign Currency to Foreign Currency Transactions

    Equivalent to USD50,000/transaction

    1. Transactions via M2U ID App exceeding the equivalent of USD50,000/month/Customer are required to attach/upload underlying documents.
    2. Transactions via M2U ID Web cannot exceed the equivalent of USD50,000/month/Customer.
    3. Transactions via M2E exceeding the equivalent of USD50,000/transaction are required using Deal ID and need to attach/upload underlying documents.

    Equivalent to USD25,000/transaction

    1. Transactions via M2U ID App exceeding the equivalent of USD25,000/month/Customer are required to attach/upload underlying documents.
    2. Transactions via M2U ID Web cannot exceed the equivalent of USD25,000/month/Customer.
    3. Transactions via M2E exceeding the equivalent of USD25,000/transaction are required using Deal ID and need to attach/upload underlying documents.
  2. Cross Currency transactions via M2E with a non-Today settlement date (Spot/Tomorrow/Forward) must use a Deal ID and attach/upload the underlying documents.

 

Foreign Exchange Transaction Service Provisions at Maybank Branches

  1. Adjustments to foreign exchange transactions that are not included in foreign exchange (LLD) must be accompanied by the underlying transaction, with the details below:
    ADJUSTMENT DETAILS (USD/equivalent)
    No Transaction Type Buy Sale
    Valid Until
    1 June 2026
    Effective 2 June 2026 Valid Until
    1 June 2026
    Effective 2 June 2026
    1. Tunai/ Today,
    Tomorrow &
    Spot
    >USD50,000 per month per customer

    >USD25,000 per month per customer

    N/A N/A
    2. Forward;
    Domestic Non-
    Deliverable
    Forward (DNDF)
    >USD50,000 per month per customer >USD50,000 per month per customer >USD5,000,000 per transaction >USD10,000,000 per transaction
    3. Swap >USD5,000,000 per transaction >USD10,000,000 per transaction >USD5,000,000 per transaction >USD10,000,000 per transaction
    4. Cross Currency
    Swap (CCS);
    Option;
    Structured
    Product
    >USD50,000 per month per customer >USD50,000 per month per customer >USD1,000,000 per transaction >USD1,000,000 per transaction
  2. Outgoing foreign currency transfers exceeding USD25,000 (Twenty-Five Thousand United States Dollars) or its equivalent per transaction must be accompanied by an underlying transaction document.

 

For product and/or service information available 24/7, please contact Maybank Customer Care at 1500611 or +622178869811 (for overseas calls), or via email at  customercare@maybank.co.id

 

Thank you.

Yours sincerely,
Maybank Indonesia