17 April 2026

ANNOUNCEMENT

Dear Valued Customers,

Thank you for your trust in choosing PT Bank Maybank Indonesia Tbk ("Maybank Indonesia") as your banking partner.

It is our commitment to prioritize your convenience in banking transactions. We will be conducting system maintenance as part of our banking service enhancement. During this process, the system will be temporarily inaccessible during specific hours below:

Day/Date	Time Period	Temporarily Inaccessible Services
Saturday – Tuesday, 18 - 21 April 2026	11:00 AM - 08:00 AM (Western Indonesia Time)	For Customers who maintain Joint “OR” and/or “AND” accounts under Maybank Savings/Savings iB/Maybank Current Account/Current Account iB, please be informed that the following services will be unavailable: The account cannot be used as a source of funds for financial transactions via the M2U ID App (mobile banking) and M2U ID Web (internet banking). Balance inquiry and account statement (transaction history) will not be displayed in the M2U ID App and M2U ID Web.

For 24/7 product and/or services information, kindly please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas) or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time).

Thank you for your understanding and continued support, which motivates Maybank Indonesia to keep innovating and become an even better financial services provider.

Best regards,
Maybank Indonesia

ANNOUNCEMENT

DIGITAL SOLUTIONS

DEPOSITS

CREDIT CARD

LOANS

MAYBANK PREMIER

SHARIA

OTHERS

ABOUT MAYBANK INDONESIA

CAREER