01 April 2026
Dear Valued Customer,
In relation to the policy changes issued by Bank Indonesia under Board of Governors Regulation No. 7 of 2026 concerning Amendments to Board of Governors Regulation No. 11 of 2024 on Foreign Exchange Transactions, we hereby inform you that effective 1 April 2026, there will be an adjustment to the maximum limit of foreign exchange transactions in M2U ID App/M2U ID Web from previously equivalent to USD100,000 to USD50,000, in line with Bank Indonesia’s policy to maintain rupiah exchange rate stability and strengthen foreign exchange transaction risk management.
This change applies to all foreign exchange transaction services at Maybank through the M2U ID App (mobile banking), M2U ID Web (internet banking), M2E for Corporate Customers, and branch offices.
Changes to Non-LCS (Local Currency Settlement) Foreign Exchange Transaction Provisions in M2U ID App, M2U ID Web and M2E for Corporate Customer.
| No | Transaction Type | Valid Until 31 March 2026 | Effective 1 April 2026 |
|---|---|---|---|
| 1. | IDR (Rupiah) to Foreign Currency Transactions | Equivalent to USD100,000/month/Customer/bank
|
Equivalent to USD50,000/month/Customer
|
| 2. | Foreign Currency to Foreign Currency Transactions | Equivalent to USD100,000/transaction
|
Equivalent to USD50,000/transaction
|
Foreign Exchange Transaction Service Provisions at Maybank Branches
| ADJUSTMENT DETAILS (USD/equivalent) | |||||
| No | Transaction Type | Buy | Sale | ||
| Valid Until 31 March 2026 |
Effective 1 April 2026 | Valid Until 31 March 2026 |
Effective 1 April 2026 | ||
| 1. | Tunai/ Today, Tomorrow & Spot |
>USD100,000 per month per customer | >USD50,000 per month per customer |
N/A | N/A |
| 2. | Forward; Domestic Non- Deliverable Forward (DNDF) |
>USD100,000 per month per customer | >USD100,000 per month per customer | >USD5,000,000 per transaction | >USD10,000,000 per transaction |
| 3. | Swap | >USD5,000,000 per transaction | >USD10,000,000 per transaction | >USD5,000,000 per transaction | >USD10,000,000 per transaction |
| 4. | Cross Currency Swap (CCS); Option; Structured Product |
>USD100,000 per month per customer | >USD100,000 per month per customer | >USD1,000,000 per transaction | >USD1,000,000 per transaction |
For product and/or service information available 24/7, please contact Maybank Customer Care at 1500611 or +622178869811 (for overseas calls), or via email at customercare@maybank.co.id
Thank you.
Yours sincerely,
Maybank Indonesia