11 Maret 2025

ANNOUNCEMENT


Dear Valued Customer,

We would like to inform you that PT Bank Maybank Indonesia Tbk (“Maybank Indonesia”) KCP Polygon will be temporarily relocated starting Monday, April 13th, 2026, due to office renovations.

Current Office Address (under renovation)

Customers may visit the following Branch Office

Maybank KCP Polygon

Perum. Bukit Sejahtera (Polygon) Bl. BA No. 17, Palembang, South Sumatera 30148

Maybank KC Palembang

Jl. Kapten Rivai No. 1293, Palembang, South Sumatera 30129

Customers may conduct banking transactions at the receiving branch or enjoy easy banking anytime, anywhere through:

  • M2U ID App (Mobile Banking), M2U ID Web (Internet Banking), and M2E for Corporate Customers.
  • More than 600 Maybank ATMs connected to local networks (ATM Bersama, PRIMA, ALTO) and international networks (Visa, Plus, Mastercard, JCB, APN).

For Branch service information, please this page.

We will inform you when the branch resumes operations at its original location through the Maybank website.

For 24/7 product and/or service information, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or via email at customercare@maybank.co.id(Monday – Friday, 08:00 AM – 08:00 PM WIB and Saturday – Sunday, 08:00 AM – 05:00 PM WIB).

 

Terima kasih.

Hormat kami,
Maybank Indonesia