03 March 2026

ANNOUNCEMENT

Dear Valued Customer,

Thank you for your trust in choosing PT Bank Maybank Indonesia Tbk ("Maybank Indonesia") as your banking partner.

As part of Maybank Indonesia commitment to prioritizing transactions convenience for all Customers, system maintenance will be conducting on 17^th April 2026, as part of our banking service enhancement. During this process, the system will be temporarily inaccessible during specific hours, which will be announced further.

For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time).

Best regards,
Maybank Indonesia