09 February 2026

Notification regarding changes on Smart Spending Benefit for Maybank U/U iB Savings Accounts & Maybank Payroll One/Payroll One iB Savings Accounts


Dear Customer,

Thank you for your loyalty and trust in choosing PT Bank Maybank Indonesia Tbk ("Maybank Indonesia") as your banking partner.

We hereby inform you that effective 1 April 2026, there will be changes to the terms and conditions of 10% cashback Smart Spending feature of Maybank U/U iB Savings Account and Maybank Payroll One/Payroll One iB Savings Account.

No Valid until 31 March 2026 Valid effective 1 April 2026
1 Customers obtain 10% cashback up to IDR250,000 from transactions, paying bills, activating U Goal Saver/U Goal Saver iB account or Payroll Goal Saver/Payroll Goal Saver iB account and must maintain an average monthly balance.  Customers obtain 10% cashback up to IDR250,000 from transactions, paying bills, activating U Goal Saver/U Goal Saver iB account or Payroll Goal Saver/Payroll Goal Saver iB account and must maintain an average monthly balance, does not count balance that is blocked in Customers account (excludes minimum balance cannot be withdrawn , as per product feature). 
2 The maximum cashback is IDR250,000 per product.  The maximum cashback is IDR250,000 per Customer. 

This change does not include the following transaction types and cashback calculations:

  1. 10% cashback is earned from transactions using Maybank Debit Card, Maybank QR Pay & Bill payments via M2U ID App (mobile banking).
  2. Customers must have a U Goal Saver/U Goal Saver iB account or Payroll Goal Saver/Payroll Goal Saver iB account & must maintain an average balance according to the following table:
    Monthly Average Balance Max. cashback/month
    Maybank Debit Card/QR Pay Bill Payment via M2U ID App
    IDR500,000 – < IDR2,000,000 IDR25,000 IDR10,000
    IDR2,000,000 – < IDR5,000,000 IDR50,000 IDR25,000
    IDR5,000,000 – < IDR10,000,000 IDR100,000 IDR50,000
    Min. IDR10,000,000 IDR200,000 IDR50,000
  3. Smart Spending cashback will be credited to the Customers’ U Goal Saver/U Goal Saver iB account or Payroll Goal Saver/Payroll Goal Saver iB account that was opened earlier and is in active status, with no later than the last working day of the following month.

Illustration:

Customer A has a Maybank U Savings Account and Maybank Payroll One iB and has activated a U Goal Saver account and a Payroll iB Goal Saver account as follows:

Product Average Balance
January
Blocked Balance Average Balance for Smart Spending benefit
Valid until 31 March 2026 Valid effective 1 April 2026
Maybank U Savings Account IDR13,000,000 IDR7,000,000 IDR13,000,000 IDR6,000,000
=13,000,000 – 7,000,000
Maybank Payroll One iB Savings Account IDR9,000,000 - IDR9,000,000 IDR9,000,000

Product Transaction Type Transaction Amount Cashback 10% Amount
Valid until 31 March 2026 Valid effective 1 April 2026
Maybank U Savings Account Purchase (Maybank Debit Card or Maybank QR Pay via M2U ID App) IDR1,900,000 =10% x IDR1.9 million
=IDR190,000
=10% x IDR1,900,000
=IDR100,000
(maximum cashback IDR100,000 as per table)
Bill Payment via M2U ID App IDR700,000 =10% x IDR700,000
=IDR50,000 (maximum cashback IDR50,000 as per table)
=10% x IDR700,000
=IDR50,000
(maximum cashback IDR50,000 as per table)
Maybank Payroll One iB Savings Account Purchase (Maybank Debit Card or Maybank QR Pay via M2U ID App) IDR1,700,000 =10% x IDR1,700,000
=IDR100,000
(maximum cashback IDR100,000 as per table)
=10% x IDR1,700,000
=IDR100,000
(maximum cashback IDR100,000 as per table)
Bill Payment via M2U ID App IDR1,000,000 =10% x IDR1 million
=IDR50,000
(maximum cashback IDR50,000 as per table)
=10% x IDR1,000,000
=IDR50,000
(maximum cashback IDR50,000 as per table)
Cashback Amount IDR390,000 IDR250,000
(maximum cashback IDR250,000)

 For 24/7 product and/or service information, please contact Maybank Customer Care at 1500611 or email customercare@maybank.co.id (Monday-Friday, 8:00 AM - 8:00 PM WIB and Saturday-Sunday, 8:00 AM - 5:00 PM WIB).

Thank you,

Yours faithfully
Maybank Indonesia