05 February 2026

ANNOUNCEMENT

Dear Valued Customers,

We hereby inform you that the Branch Offices of PT Bank Maybank Indonesia Tbk (“Maybank Indonesia”) will be temporarily closed in observance of the Gospel Day in Papua holiday, with the following details:

Temporary Closure Effective	Temporarily Closed Branch Office	Alternative/Replacement Branch Office	Resumed Operations
5 February 2026	KC Jayapura (RC 057) Jl. Percetakan Negara No. 8 I-J, Jayapura	KC Ambon Jalan Diponegoro No. 75a Kel. Ahusen Kec. Sirimau, Ambon City	6 February 2026
5 February 2026	KC Sorong (RC 042) Jl. Basuki Rahmat No 11 Sorong	KC Ambon Jalan Diponegoro No. 75a Kel. Ahusen Kec. Sirimau, Ambon City	9 February 2026

Customers may also continue to conduct banking transactions through:

M2U ID App (Mobile Banking), M2U ID Web (Internet Banking), and M2E for Corporate Customers.
More than 600 Maybank ATMs connected to local networks (ATM Bersama, PRIMA, ALTO) as well as international networks (Visa, Plus, Mastercard, JCB, APN).

For 24/7 information on products and/or services, please contact Maybank Customer Care at 1500611 or +62 21 7886 9811 (from overseas), or via email at customercare@maybank.co.id (Monday–Friday, 08:00–20:00 WIB and Saturday–Sunday, 08:00–17:00 WIB).

Thank you

Regards,
PT Bank Maybank Indonesia Tbk

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