13 January 2026

ANNOUNCEMENT

Dear Valued Customer,

We would like to inform you that the branch offices of PT Bank Maybank Indonesia Tbk (“Maybank Indonesia”) have resumed operations effective 13 January 2026, with the following details:

Customers may also continue to conduct banking transactions through:

• M2U ID App (Mobile Banking), M2U ID Web (Internet Banking), and M2E for Corporate Customers.
• More than 600 Maybank ATMs connected to local networks (ATM Bersama, PRIMA, ALTO) as well as international networks (Visa, Plus, Mastercard, JCB, APN).

For 24/7 information on products and/or services, please contact Maybank Customer Care at 1500611 or +62 21 7886 9811 (from overseas), or via email at customercare@maybank.co.id (Monday–Friday, 08:00–20:00 WIB and Saturday–Sunday, 08:00–17:00 WIB).

Thank you

Regards,
PT Bank Maybank Indonesia Tbk