18 December 2025

ANNOUNCEMENT


Dear Valued Customers,

Please be informed of the adjusted cut-off time schedule for SKN and RTGS transfer transactions made via the M2U ID App (mobile banking), M2U ID Web (internet banking), and M2E (for Corporate Customers) during the period of 19-31 December 2025.

The adjusted transaction cut-off schedule is as follows:

No. SKN and RTGS Services Date Service Hours Cut Off Time
(Western Indonesia Time)
Single Bulk
1 M2U ID App (mobile banking) & M2U ID Web (internet banking) 19-30 December 2025 05:30 PM  -
2 31 December 2025 10:30 PM  -
3 M2E for Corporate Customers 19-30 December 2025 04:30 PM 04:00 PM
4 31 December 2025 08:00 PM 04:00 PM

We highly appreciate your patience and understanding. For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time (WIB)).


Thank you

Best regards,

Maybank Indonesia