10 December 2025

Temporary Closure Announcement of KCS Banda Aceh

Dear Valued Customers,

We hereby inform you that the Sub-Branch Office of PT Bank Maybank Indonesia Tbk (“Maybank Indonesia”), KCS Banda Aceh located at Jl. T Panglima Polim No. 50-52, will be temporarily closed starting from 9 December 2025, due to the ongoing flood situation in the area. We will provide further updates regarding the reopening of the branch through the Maybank website.

Customers may still conduct banking transactions through:

M2U ID App (Mobile Banking), M2U ID Web (Internet Banking), and M2E for Corporate Customers.
More than 800 Maybank ATMs connected to local networks (ATM Bersama, PRIMA, ALTO) and International networks (VISA, Plus, Mastercard, JCB, MEPS and APN).

For 24/7 product and/or service information, you may contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email customercare@maybank.co.id (Monday–Friday 08:00–20:00 WIB and Saturday–Sunday 08:00–17:00 WIB).

Thank you.

Sincerely,
PT Bank Maybank Indonesia Tbk

Temporary Closure Announcement of KCS Banda Aceh

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