21 November 2025

ANNOUNCEMENT

Dear Valued Customers, 
 
Thank you for your loyalty and trust in choosing PT Bank Maybank Indonesia Tbk ("Maybank Indonesia") as your banking partner.
 
In reference to our previous announcement on 8 October 2025, regarding the planned name change of our Goal Saver term savings account to the Smart Planner account, we hereby request that you disregard this information and that the term savings account will remain as Goal Saver account. We apologize for any inconvenience.
 
For 24/7 product and/or service information, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email customercare@maybank.co.id (Monday - Friday, 8:00 AM - 8:00 PM WIB and Saturday - Sunday, 8:00 AM - 5:00 PM WIB).
 
Thank you.
 
Best regards,
Maybank Indonesia