31 October 2025

ANNOUNCEMENT

Dear Valued Customer,

Thank you for your continued trust and loyalty in choosing PT Bank Maybank Indonesia Tbk (“Maybank Indonesia”) as your banking partner.

As part of our ongoing commitment to enhance our services, we would like to inform you that effective 7 November 2025, the official Maybank Indonesia WhatsApp Business number +62811 1055 1000 has been equipped with a quick access feature to easily explore the latest promotions available. Please follow the steps below:

1. Open the official Maybank Indonesia WhatsApp Business account.
2. Type any message to start the conversation (e.g., “Hi Maybank”).
3. Select the promotional information based on your needs.

For 24/7 product and/or service inquiries, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or via email at customercare@maybank.co.id (available Monday–Friday from 08:00 to 20:00 WIB and Saturday–Sunday from 08:00 to 17:00 WIB).

Kind regards,
Maybank Indonesia