21 October 2025

ANNOUNCEMENT

Dear Valued Customers,

As part of PT Bank Maybank Indonesia Tbk's ("Maybank Indonesia") commitment to always prioritize security and convenience in transactions, effective DDMMYYYY, transaction authentication on M2U ID Web (internet banking) with Secure2u can now be performed by selecting the authentication button available on M2U ID App (mobile banking) login screen. This feature provides an alternative for Customers to authenticate their transactions when transacting on M2U ID Web.

Transaction Authentication Guide through the Authentication Feature CLICK HERE

For 24-hour product and/or service information, you can contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or via email at customercare@maybank.co.id (Monday - Friday from 08:00 to 20:00 WIB and Saturday – Sunday from 08:00 to 17:00 WIB).

Thank you

Best Regards,
Maybank Indonesia