17 October 2025
Dear Customer,
Thank you for your loyalty and trust in choosing PT Bank Maybank Indonesia Tbk (“Maybank Indonesia”) as your banking partner.
We hereby inform you of changes to the benefits of Maybank MAKSI/MAKSI iB, MyWadiah and U/U iB Savings Account, which will be effective from 1 December 2025.
No | Transaction Type | Product | Terms valid until 30 November 2025 | Changes Effective 1 December 2025 |
1 | Interbank Online Transfer (RTOL) via M2U ID App (mobile banking) or M2U ID Web (internet banking) | Maybank MAKSI/MAKSI iB and MyWadiah Savings Account | Free 50x/month (combined limit) No balance requirement | Free 10x/month (combined limit) No balance requirement |
2 | BI-FAST Transfer via M2U ID App (mobile banking) or M2U ID Web (internet banking) | |||
3 | Bill Payment, Purchase, and e-wallet Top Up via M2U ID App (mobile banking) or M2U ID Web (internet banking) | Not Available | ||
4 | Cash Withdrawal via Other Bank ATMs | Maybank MAKSI/MAKSI iB and MyWadiah Savings Account | Free 30x/month No balance requirement | Free 20x/month No balance requirement |
Maybank U/U iB Savings Account | Free 30x/month with a minimum balance of IDR 500,000 before the transaction. | Free 20x/month With a minimum balance before the transaction |
Product benefit changes apply to all customer accounts with the product types mentioned above, both existing and new Customers.
For 24-hour product and/or service information, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email customercare@maybank.co.id (Monday–Friday, 8:00–8:00 PM WIB and Saturday–Sunday, 8:00–5:00 PM WIB).
Sincerely,
Maybank Indonesia