22 August 2025

ANNOUNCEMENT

Dear Valued Customers,

Thank you for your loyalty and trust in choosing PT Bank Maybank Indonesia Tbk ("Maybank Indonesia") as your banking partner.

We hereby inform you that effective as of 10 September 2025, payment of MNC Bank Credit Card via M2U ID App, M2U ID Web, and Maybank ATMs will no longer be available under the Credit Card Payment feature, and shall be made through the online interbank transfer menu and the LLG (Bank Giro Transfer)/SKN (National Clearing System) transfer menu.

For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time (WIB).

Thank you

Best regards,
Maybank Indonesia

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