23 December 2024


ANNOUNCEMENT


Dear Valued Customers,

We hereby inform you regarding the adjusted cut-off time for SKN and RTGS transfer transactions via M2U ID App (mobile banking), M2U ID Web (internet banking), and M2E (for Corporate Customers) during the period of 19 December 2024 until 2 January 2025.

The adjusted cut-off period is as follows:

No.

SKN and RTGS
Services

Date

Service Hours Cut-Off Time
(Western Indonesia Time)

Single

Bulk

1

M2U ID App (mobile banking) & M2U ID Web (internet banking)

19-30 December 2024

04.30 PM

2

31 December 2024

08.00 PM

3

2 January 2025

03.30 PM

4

M2E for Corporate Customers

19-30 December 2024

04.30 PM

04.00 PM

5

31 December 2024

08.00 PM

04.00 PM

6

2 January 2025

03.30 PM

02.45 PM

We highly appreciate your patience and understanding. For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time (WIB)).

Thank you

Best regards,
Maybank Indonesia