Jakarta, 07 October 2024

SERVICE ANNOUNCEMENT MAYBANK PREMIER

Dear Maybank Premier Customers,

We would like to inform you that, effective 1 December 2024, there are new terms regarding Maybank Premier services:

1. The Airport Lounge facility for Maybank Premier ATM/Debit Cardholders is as follows:

   Total Relationship  Balance for last 3 months	Valid until 30 November 2024		Effective 1 December 2024
   	Annual Airport Lounge quota with a fee		Annual Airport Lounge quota with a fee of IDR100,-
   	Domestic	International	Domestic	International
   >IDR10 billion	Unlimited	Service not available	4 kali	6 kali
   IDR5 - <IDR10 billion	Unlimited	Service not available	4 kali	4 kali
   IDR1 - <IDR5 billion	Unlimited	Service not available	4 kali	2 kali
   IDR500 million - <IDR1 billion	Unlimited	Service not available	4 kali	Service not available

Terms and conditions for Airport Lounge services:

• The Airport Lounge service is available for holders of Maybank World Premier ATM/Debit Cards or Maybank Premier customers with Maybank Visa Infinite/BMW/MINI Credit Cards.
• A fee of IDR100 will be debited from the customer's Maybank Premier Savings Account upon entry to the lounge.
• The quota in the table above may change at any time and will be communicated via the official Maybank website. For the latest information on the airport lounge service terms, please contact your Relationship Manager.
• If the airport lounge usage quota is not fully utilized within one (1) year, it will expire and cannot be carried over to the following year.
• If usage exceeds the specified quota or does not meet the applicable terms, customers will be charged according to the per-visit fee at each airport lounge used. The fee will be debited from your Maybank Premier Savings Account or charged to the Maybank Credit Card used for lounge entry, and will appear on your Maybank credit card statement within two (2) months.

2. Enjoy additional special benefits that we have provided for you, such as:

• Complimentary Medical Check-up by Prodia:
  Basic MCU Package
  The Basic MCU Package includes tests to evaluate general health, including kidney function tests, lipid profile, liver function tests, blood sugar levels, and a complete blood profile of an individual.
  Complete MCU Package
  The Complete MCU Package includes tests to assess general health, focusing on organ function and body metabolism, to detect any abnormalities or common potentially harmful conditions such as blood disorders, metabolic issues (fat and sugar processing), and liver, kidney, and thyroid dysfunctions.
  Airport Handling
  A special service at the airport to expedite the check-in and baggage process.
  Airport Pick-up
  Exclusive transportation service from the airport to your destination.
• Free Provision Fees, 0% Special Interest, and a Rp2 Million Discount on Admin Fees
  Available for Maybank Auto Financing (KPM) applications.

Please contact your Relationship Manager (RM) for further information.For 24/7 product and/or service information, you can reach Maybank Customer Care at 1500611 or +622178869811 (from abroad), or via email at customercare@maybank.co.id (Monday – Friday from 08:00 – 20:00 WIB and Saturday – Sunday from 08:00 – 17:00 WIB).

Thank you.

Sincerely,
Maybank Indonesia