04 April 2024

ANNOUNCEMENT

BANK OPERATIONAL ACTIVITIES BEFORE AND AFTER EID AL-FITR 1445 H/2024 M

Dear Valued Customers,

Referring to:

1. Administrative Message of Bank Indonesia No.26/195/DPSP/ADM Regarding Operational Notification of the BI-RTGS, BI-SSSS, BI-ETP, SKNBI, and BI-FAST Systems in the Context of Eid Al-Fitr Holiday 1445 H/Year 2024
2. Administrative Message of Bank Indonesia No.25/80/DPSP/ADM Regarding Holiday Announcement and Common Leave in 2024 at Bank Indonesia

Here with we inform you the following:

1. Saturday, 6 April 2024 to Monday, 15 April 2024, service operational status of Maybank Indonesia Branch Offices will be as follows: 

   Day/Date	Day Type	Bank Service Operational Status
   		Branch Office	Weekend Banking (Super Hour Service (SHS))	Maybank Customer Care	Electronic Channel
   Saturday, 6 April 2024	Holiday	Closed	Closed	Open	Operate Normally
   Sunday, 7 April 2024	Holiday
   Monday, 8 April 2024	BI Closed / BI Not operating / BI Holiday for Eid Al-Fitr 1445 H/2024 M *)
   Tuesday, 9 April 2024	BI Closed / BI Not operating / BI Holiday for Eid Al-Fitr 1445 H/2024 M *)
   Wednesday, 10 April 2024	Eid Al-Fitr Holiday 1445 H/2024 M *)
   Thursday, 11 April 2024	Eid Al-Fitr Holiday 1445 H/2024 M *)
   Friday, 12 April 2024	BI Closed / BI Not operating / BI Holiday for Eid Al-Fitr 1445 H/2024 M *)
   Saturday, 13 April 2024	Holiday
   Sunday, 14 April 2024	Holiday
   Monday, 15 April 2024	BI Closed / BI Not operating / BI Holiday for Eid Al-Fitr 1445 H/2024 M *)

   *) 1 Shawwal 1445 H (Eid Al-Fitr) follow the Government of Republic Indonesia decree.

2. Tuesday, 16 April 2024, all Maybank Branch Offices operate normally and open for general public with the applicable operating hours.

For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time (WIB)).
 
Thank you
 
Best regards,
Maybank Indonesia