22 December 2023

ANNOUNCEMENT

CHRISTMAS & END OF YEAR HOLIDAYS 2023 AND NEW YEAR 2024

Dear Valued Customers,

Referring to Bank Indonesia Press Conference No.25/329/DKom, Letter of Bank Indonesia No.25/1386/DPSP/Adm and No.25/82/DPSP/Adm, and Letter of Directorate General of Treasury No.S-178/PB/PB.3/2023, herewith we inform you the following:

Saturday, 23 December 2023 to Tuesday, 2 January 2024, operational services of Maybank Indonesia Branch Offices will be as follows:

Day/Date	Day Type	Bank Operational Service
Day/Date	Day Type	KC/KCP/KCS/KCPS	Super Hour Service (SHS)
Saturday, 23 December 2023	Holiday	Closed	Closed
Sunday, 24 December 2023	Holiday	Closed	Closed
Monday, 25 December 2023	Christmas Holiday 2023	Closed	Closed
Tuesday, 26 December 2023	Christmas Holiday 2023	Closed	Closed
Wednesday, 27 December 2023	Normal	Open	-
Thursday, 28 December 2023	Normal	Open	-
Friday, 29 December 2023	Normal	Open	-
Saturday, 30 December 2023	Holiday	Closed	Closed
Sunday, 31 December 2023	Holiday	Closed	Closed
Monday, 1 January 2024	New Year Holiday 2024	Closed	Closed
Tuesday, 2 January 2024	Normal	Open	-

Information:

Customers can do banking transactions through M2U ID App (mobile banking), M2U ID Web (internet banking), M2E for Corporate Customers, Maybank ATM and ATM Bersama, PRIMA & ALTO networks, and Transfer transaction via BI-FAST.
Maybank Customer Care operates normally 24/7.

Friday, 29 December 2023, all Maybank Indonesia Branch Offices operate normally and are open to public in accordance with applicable operational hours. Specifically for State revenue services (tax deposits) which will operate until 17.00 local time.
Tuesday, 2 January 2024, all Maybank Indonesia Branch Offices operate normally.

The following is a list of Maybank Branch Offices specifically for tax admission services at the end of 2023:

No	Region	Branch Office	Address
1	Sumatera Utara	KCS BANDA ACEH	Jl. Panglima Polim No. 50-52 Banda Aceh 23122
2	Sumatera Utara	KC DIPONEGORO MEDAN	Jl. Diponegoro No. 18 Medan
3	Sumatera Utara	KC BATAM	Jl. Raja Ali Haji No. 38 Batam
4	Sumatera Utara	KC PEMATANG SIANTAR	Jl. DR. Sutomo No. 245 Pematang Siantar 21118
5	Sumatera Utara	KC RANTAU PRAPAT	Jl. Diponegoro No. 19 Rantau Prapat 21412
6	Sumatera Utara	KC TANJUNG PINANG	Jl. Merdeka No. 6 F- G Tanjung Pinang 29111
7	Sumatera Utara	KC PEKANBARU	Komp. Senapelan Plaza, Jl. Jend. Sudirman No. 69 Pekanbaru
8	Sumatera Utara	KC PADANG	Jl. Jend. Sudirman No. 14 Padang 25121
9	Sumatera Selatan	KC BENGKULU	Jl. Soewondo Parman No. 51-52, Kel. Penurunan, Kec. Ratu Samban Bengkulu
10	Sumatera Selatan	KC JAMBI	Jl. DR. Sutomo No. 54 Jambi 36113
11	Sumatera Selatan	KC MUARA BUNGO	Jl. Sudirman No. 55, RT 015 RW 006, Kel. Bungo Barat, Kec. Muara Bungo, Kabupaten Bungo, Jambi
12	Sumatera Selatan	KC PALEMBANG	Jl. Kapten Rivai No. 1293 Palembang 30129
13	Sumatera Selatan	KC BANDAR LAMPUNG	Jl. Laks. Malahayati No. 188, Teluk Betung, Bandar Lampung
14	Jabar	KC RE MARTADINATA	Jl. R.E. Martadinata No. 23 Bandung
15	Jabar	KC SUKABUMI	Jl. Jend. Achmad Yani No. 20 Sukabumi 43131
16	Jabar	KC TASIKMALAYA	Jl. Juda Negara Ruko No. 16-17 Tasikmalaya
17	Jabar	KC CIREBON	Jl. Siliwangi No. 49 Cirebon
18	Jakarta 1	KC THAMRIN, JKT	Jl. MH Thamrin Kav. 22 No. 51, Tower 2 lt. 1, Jakarta 10350
19	Jakarta 2	KC KOTA, JKT	Jl. Gajah Mada No.187 Kel Glodok Kec Taman sari Jakarta Barat 1112
20	Jakarta 3	KC KARAWANG, JKT	Jl. Jend. A. Yani No. 85 Karawang
21	Jakarta 3	KC BOGOR, JKT	Jl. Suryakencana No. 231 Bogor
22	Jakarta 3	KC TANGERANG, JKT	Jl. Daan Mogot No. 33, Tangerang
23	Jateng	KC SEMARANG	Jl. Pemuda No. 150 Semarang
24	Jateng	KC TEGAL	Jl. Jend. Sudirman No. 40 Tegal 52131
25	Jateng	KC KUDUS	Jl. Dr. Lukmonohadi No. 65 Komp. Ruko Panjunan Kudus
26	Jateng	KC PEKALONGAN	Jl. Diponegoro No. 4 Pekalongan
27	Jateng	KC PURWOKERTO	Jl. Jend. Sudirman No. 660-662 Purwokerto
28	Jateng	KC SALATIGA	Jl. Diponegoro No. 20 Salatiga 50711
29	Jateng	KC SOLO	Jl. Slamet Riyadi No. 307 Solo
30	Jateng	KC MAGELANG	Jl. Magelang No. 119 B Yogyakarta 55233
31	Jateng	KC YOGYAKARTA	Jl. Jend. Sudirman No. 46 Yogyakarta
32	Jatim, Bali & Nusra	KC SURABAYA	Jl. Jembatan Merah No. 3, Surabaya
33	Jatim, Bali & Nusra	KC KEDIRI	Jl.Hayam Wuruk No 20 B-C Kediri
34	Jatim, Bali & Nusra	KC MALANG	Jl. Basuki Rahmat No. 91-92 Malang
35	Jatim, Bali & Nusra	KC DENPASAR	Jl. Udayana No. 1 Denpasar Bali
36	Jatim, Bali & Nusra	KC KUPANG	Jl. Siliwangi No. 35 Kupang
37	Jatim, Bali & Nusra	KC MATARAM	Jl. AA Gde Ngurah NO 48 C-D Cakranegara Mataram Lombok
38	Kalimantan	KC BALIKPAPAN	Jl. Jend. Ahmad Yani No. 811 Kelurahan Klandasan Ilir Kec. Balikpapan Selatan – Balikpapan
39	Kalimantan	KC TARAKAN	Jl. Yos Sudarso No. 7 RT 13 Tarakan, Kalimantan Timur
40	Kalimantan	KC BANJARMASIN	Jl. Lambungmangkurat no. 68 Banjarmasin
41	Kalimantan	KC PONTIANAK	JL. Tanjung pura No. 20 Pontianak
42	Kalimantan	KCP SINGKAWANG	Jl. Pangeran Diponegoro No. 95 Kecamatan Pasiran kelurahan melayu, Singkawang, Kalbar
43	Kalimantan	KCP KETAPANG	Jl. MT. Haryono No. 57 Kabupaten Ketapang, kalimantan Barat
44	Kalimantan	KC SAMARINDA	Jl. Panglima Batur No.1-3-5 Samarinda
45	Kalimantan	KC SAMPIT	Jl. Rahadi Usman No.3, Sampit, Kalimantan Tengah
46	Sulawesi & IBT	KC MAKASSAR	Jl. Kajaolalido No. 6 Makasar
47	Sulawesi & IBT	KC MAMUJU	Jl. Diponegoro Kompleks Ruko Ponegoro Mas petak ke 16, Kel. Karema, Kec. Mamuju, kab. Mamuju, Sulawesi Barat
48	Sulawesi & IBT	KC GORONTALO	Jl. H. Nani Wartabone No. 32B-C, Gorontalo 96112
49	Sulawesi & IBT	KC KENDARI	Jl. H. Abdul Silondae No. 82-84, Kendari
50	Sulawesi & IBT	KC MANADO	Jl. Kawasan Mega Mas Jl. Pierre Tendean Boulevard Blok I C1 No. 24,25,26 dan Blok I C2 No. 27,28,29 Manado
51	Sulawesi & IBT	KC PALU	Komp Palu Plaza Blok I A B No 3-5 JL. Danau Lindu Palu
52	Sulawesi & IBT	KC AMBON	Jl. Diponegoro No.75A Ambon
53	Sulawesi & IBT	KC TERNATE	Jl. Mononutu No. 127 Desa/ Kelurahan Tanah Raja, Kecamatan Kota Ternate, Kabupaten Maluku Utara, Propinsi Maluku
54	Sulawesi & IBT	KC JAYAPURA	Jl. Percetakan Negara No. 8 Irian Jaya
55	Sulawesi & IBT	KC SORONG	Jl. Basuki Rahmat No 11 Sorong

For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08.00 AM – 05.00 PM Western Indonesia Time (WIB)).

Best regards,
Maybank Indonesia

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