19 December 2023

ANNOUNCEMENT

Dear Valued Customers,

Thank you for choosing PT Bank Maybank Indonesia, Tbk (“Maybank Indonesia” or “Bank”) to be your trusted banking partner.

Please be informed that our Service Hours / Time Limit (Cut Off Time) for SKN and RTGS via M2U ID App (mobile banking)/M2U ID Web (internet banking) will be adjusted.

The new Cut Off Time for M2U ID App/Web transactions are as follows:

SKN and RTGS Services	Services Hours (Cut Off Time) (Western Indonesia Time)
	Single
SKN via M2U ID App/Web RTGS via M2U ID Web	19 - 22 December 2023, 27 - 28 December 2023	08.00 AM - 04.30 PM
	29 December 2023	08.00 AM - 08.00 PM

We highly appreciate your patience and understanding. For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time (WIB)).

Thank you

Best regards,
Maybank Indonesia

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