13 December 2023
ANNOUNCEMENT
As our commitment to continuously improve the quality of service for the Customers, we hereby to inform you that there is an adjustment to the fee structure of Maybank Savings Account and Maybank Current Account, which will be effective on 1 February 2024.
The adjustment to the fee structure of Maybank Savings Account and Maybank Current Account are as follows:A.Statement printing and delivery fee for Maybank Savings Account and Maybank Current Account:
Statement Delivery Mechanism |
Statement Fee |
|
Current Provisions |
Effective 1 February 2024 |
|
Statement (physical/printed) sent to the Customer’s address through Delivery Service |
IDR15,000 |
IDR20,000 |
Statement (physical/printed) kept at the Branch Office |
IDR15,000 |
IDR20,000 |
e-Statement |
Free of Charge |
Free of Charge |
B. Fee structure adjustment of product Maybank Savings Account:
Product/Service |
Information |
Current Provisions |
Effective 1 February 2024 |
Maybank MAKSI/MAKSI iB Savings Account |
Monthly Administration Fee |
IDR15,000 |
IDR17,500 |
Maybank Woman One/Woman One iB Savings Account |
Administration Fee Below Minimum Balance |
IDR15,000 |
IDR17,500 |
Minimum Balance |
IDR2,000,000 |
IDR5,000,000 |
|
Maybank U /U iB Savings Account |
Administration Fee Below Minimum Balance |
IDR5,000 |
IDR12,500 |
Minimum Balance |
IDR500,000 |
IDR1,000,000 |
|
Maybank Super Valas Savings (JPY currency) |
Minimum Balance Cannot Be Withdrawn |
JPY5,000 |
JPY1,000 |
Minimum Balance |
JPY50,000 |
JPY10,000 |
|
Administration Fee Below Minimum Balance |
JPY500 |
JPY150 |
|
Account Closing Fee |
JPY5,000 |
JPY1,000 |
Additional Information:
- Bank statements print out and delivery (physical/printed) charges for are applicable for Maybank Savings Account and Maybank Current Account products (Conventional and Shariah) in IDR currency as well as for both existing and new accounts.
- Types of Maybank Savings Account and Maybank Current Account products referred in point 1 above include Maybank/Maybank iB Savings Account, MAKSI/MAKSI iB, Woman One/Woman One iB, Pro/Pro iB, Superkidz/Superkidz iB, TabunganKu/TabunganKu iB, MyArafah, MyWadiah, U/U iB, Co Branding/Co Branding iB, RDN/RDN iB & Maybank Giro/Giro iB.
- Customers have the option to change from statement to e-statement through the nearest Branch Office or Maybank Customer Care.
- Changes to the Maybank Savings Account product fee structure in point B above are applicable to all customers owning Savings Account type in point B, and for both existing and new accounts.
For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time (WIB)).
Thank you
Best regards,
Maybank Indonesia
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