5 September 2022

BI-FAST Service Information

In order to support Bank Indonesia’s policy and improve Customer's transaction experience, PT Bank Maybank Indonesia, Tbk (Conventional and Sharia Business Unit) has launched BI-FAST transaction service for all Customers of PT Bank Maybank Indonesia, Tbk.

What is BI-FAST?
Bank Indonesia-Fast Payment, hereinafter referred to as BI-FAST, is the payment system infrastructure from Bank Indonesia to facilitate retail payment that can be accessed at any time in order to support a fast, cheap, easy, secure and reliable payment system.

What service can be processed through BI-FAST?
The service that can be processed through BI-FAST currently is individual credit transfer service which can process funds transfer order originating from the Sending Participant Customer to the Receiving Participant Customer. Furthermore, BI-FAST service will be gradually expanded to include bulk credit, direct debit, and request for payment services.

When is BI-FAST operational time?
BI-FAST operational time is running at any time for 24/7 and fund is received in real time by Customer and Bank.

How much does BI-FAST transaction cost?
Fee of BI-FAST transfer via M2U ID App please Click here*.
Fee of BI-FAST transfer via M2E IDR 2,500/transaction*.

*In accordance with the BI-FAST fee scheme set by Bank Indonesia. For further information, please visit the official website of Bank Indonesia Click here.

How much is the maximum nominal limit for BI-FAST transaction?
The maximum nominal limit for BI-FAST transaction is set at Rp 250 mio/transaction.

Through which channel(s) is BI-FAST available?
PT Bank Maybank Indonesia, Tbk will launch BI-FAST transaction service through channels that can be accessed 24 hours 7 days which consist of:
1. M2U ID APP
2. M2E
3. ATM