20 February 2026

Branch Operational Service Hours Information During The Month Of Ramadan

Dear Valued Customers,

Thank you for your loyalty and trust in choosing PT Bank Maybank Indonesia Tbk ("Maybank Indonesia") as your banking partner.

We would like to inform you of the operational service hours of Maybank Branch Offices during the month of Ramadan 2026 (1447 H), as follows:

You may continue to access the convenience of financial transactions at anytime and anywhere through:

• M2U ID App (mobile banking), M2U ID Web (internet banking) and M2E for Corporate Customers.
• More than 600 Maybank ATMs connected to local networks (ATM Bersama, PRIMA, ALTO) and international networks (VISA, Plus, Mastercard®, JCB, MEPS, APN).

Branch office location information Click here

For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time (WIB).
Thank you.

Best regards,
Maybank Indonesia