Product Summary Advantages Benefit Term & Condition Ilustration About Etiqa

Travel Insurance 360

Travel Insurance 360 is an insurance product that provides coverage for the insured against various risks of loss that may occur during travel. This protection includes both domestic and international travel, whether for business or leisure purposes, allowing you to travel with peace of mind and a sense of security.

Advantages of Travel Insurance 360

Coverage for death or permanent disability due to accidents.
Medical expenses due to accidents or illnesses.
Protection against various travel disruptions such as cancellations, delays, or schedule changes.
Compensation for loss or damage to baggage and personal belongings.
Coverage for personal liability towards third parties.
Emergency services ready to assist whenever needed.

Benefits of Travel 360 Insurance

Domestic Travel Benefits

BENEFIT TABLE
Benefit		Limit
Personal Accident Benefits		Domestic
Section 1	Personal Accident (Death and Permanent Disability due to Accident)
	Adults under 66 years	IDR150,000,000
	Adults aged 66 and above (up to 80 years)	IDR75,000,000
	Children	IDR75,000,000
Section 2	Personal Accident (Death and Permanent Disability due to Natural Disasters)
	Adults under 66 years	IDR150,000,000
	Adults aged 66 and above (up to 80 years)	IDR75,000,000
	Children	IDR75,000,000
Medical Benefits
Section 3	Incurred Medical Expenses
	Adults under 66 years	IDR20,000,000
	Adults aged 66 and above (up to 80 years)	IDR20,000,000
	Children	IDR20,000,000
	Maximum per family	IDR50,000,000
Section 4	Hospital Cash Allowance	IDR250,000 per 24 hours, maximum IDR2,500,000
Travel Assistance Benefits
Section 5	Emergency Medical Evacuation
	Adult aged below 66 years old	IDR 50,000 ,000
	Adult aged 66 years old and above (Up to 80)	IDR 50,000,000
	Child	IDR 50,000,000
Section 6	Repatriation of Mortal Remains	IDR 20,000,000
Liability Benefits
Section 7	Personal Liability	IDR 30,000,000
Travel Inconvenience Benefits
Section 8	Trip Cancellation and Loss of Deposit	IDR3,000,000
Section 8	(Up to 14 Days before Departure)	IDR3,000,000
Section 9	Travel Curtailment (Including Hijacking)	IDR3,000,000
	Travel Postponement (Up to 14 Days before Departure)	IDR3,000,000
Section 11	Travel Delay	IDR250,000 every 6 hours, max IDR1,000,000
Section 12	Personal Effects Including Laptop Computer
	Individual	IDR300,000 per item, max IDR3,000,000
	Maximum per Family	IDR6,000,000
Other Benefits
Section 13	Emergency Medical Assistance	Included
Section 13	Emergency Medical Assistance	Included
Section 14	24-hour Travel Hotline	Included
Section 15	Free Automatic Extension (Up to 14 days)	Included

International Travel Benefits

TABLE OF BENEFITS
Benefits		Limits
Personal Accident Benefits		Classic	Deluxe	Suite
Section 1	Personal Accident (Accidental Death and Permanent Disablement)
	Adult aged below 66 years old	IDR750,000,000	IDR1,500,000,000	IDR3,000,000,000
	Adult aged 66 years old and above (Up to 80)	IDR375,000,000	IDR750,000,000	1.500.000.000,00
	Child	IDR375,000,000	IDR750,000,000	1.500.000.000,00
Section 2	Personal Accident (Accidental Death and Permanent Disablement due to Natural Disaster)
	Adult aged below 66 years old	NA	IDR1,500,000,000	3.000.000.000,00
	Adult aged 66 years old and above (Up to 80)	NA	IDR750,000,000	1.500.000.000,00
	Adult aged 66 years old and above (Up to 80)	NA	IDR750,000,000	1.500.000.000,00
	Child	NA	750.000.000,00	1.500.000.000,00
	Child	NA	750.000.000,00	1.500.000.000,00
Overseas Medical Benefits
Section 3	Medical Expenses Incurred Overseas
	Adult aged below 66 years old	500.000.000,00	1.000.000.000,00	2.000.000.000,00
	Adult aged 66 years old and above (Up to 80)	250.000.000,00	500.000.000,00	1.000.000.000,00
		125.000.000,00	250.000.000,00	500.000.000,00
	Child	125.000.000,00	250.000.000,00	500.000.000,00
	Maximum Per Family	1.250.000.000,00	2.500.000.000,00	5.000.000.000,00
Section 4	Hospital Visit	NA	30.000.000,00	50.000.000,00
Section 5	Compassionate Visit	10.000.000,00	20.000.000,00	30.000.000,00
Section 6	Child(ren) Guardian	15.000.000,00	30.000.000,00	50.000.000,00
Section 7	Hotel Extension	NA	5.000.000,00	7.500.000,00
Section 8	Overseas Hospital Income	IDR 500,000 every 24 hours, max IDR 5,000,000	IDR 750,000 every 24 hours, max IDR 15,000,000	IDR 750,000 every 24 hours, max IDR 22,500,000
Section 9	Mobility Aid Reimbursement	NA	2.500.000,00	5.000.000,00
Section 10	Women’s Benefits (Coverage after 12 Weeks)	NA	15.000.000,00	25.000.000,00
Local Medical Benefits
Section 11	Post-Trip Medical Expenses Incurred in Indonesia
Section 11A	1) For Injury Sustained While Overseas
	2) For Illness Sustained While Overseas where Emergency Medical Evacuation has been Arranged to Return You to Indonesia
	Adult aged below 66 years old	10.000.000,00	20.000.000,00	25.000.000,00
	Adult aged 66 years old and above (Up to 80)	5.000.000,00	10.000.000,00	12.500.000,00
	Child	5.000.000,00	10.000.000,00	12.500.000,00
Section 11B	For Illness Sustained While Overseas and Medical Treatment or Follow-up Medical Treatment upon Return to Indonesia
	Adult aged below 66 years old	10.000.000,00	20.000.000,00	25.000.000,00
	Adult aged 66 years old and above (Up to 80)	5.000.000,00	10.000.000,00	12.500.000,00
	Child	5.000.000,00	10.000.000,00	12.500.000,00
Section 12	Hospital Income in Indonesia	IDR 250,000 every 24 hours	IDR 300,000 every 24 hours	IDR 500,000 every 24 hours
Section 12	Hospital Income in Indonesia	Max IDR 2,500,000	Max IDR 3,000,000	Max IDR 5,000,000
Travel Assistance Benefits
Section 13	Emergency Medical Evacuation
	Adult aged below 66 years old	Actual cost, up to 100% of AD&D Limit	Actual cost, up to 100% of AD&D Limit	Actual cost, up to 100% of AD&D Limit
	Adult aged 66 years old and above (Up to 80)	Actual cost, up to 100% of AD&D Limit	Actual cost, up to 100% of AD&D Limit	Actual cost, up to 100% of AD&D Limit
	Child	Actual cost, up to 100% of AD&D Limit	Actual cost, up to 100% of AD&D Limit	Actual cost, up to 100% of AD&D Limit
Section 14	Repatriation of Mortal Remains to Indonesia	Actual cost, up to 100% of AD&D Limit	Actual cost, up to 100% of AD&D Limit	Actual cost, up to 100% of AD&D Limit
Section 15	Direct Repatriation of Mortal Remains to Home Country	Actual cost, up to 100% of AD&D Limit	Actual cost, up to 100% of AD&D Limit	Actual cost, up to 100% of AD&D Limit
Section 16	Emergency Telephone Charges	500.000,00	1.000.000,00	2.500.000,00
Liability Benefits
Section 17	Personal Liability Abroad	250.000.000,00	1.000.000.000,00	2.000.000.000,00
Travel Inconvenience Benefits
Section 18	Trip Cancellation and Loss of Deposit	15.000.000,00	45.000.000,00	75.000.000,00
Section 18	(Up to 14 Days before Departure)	15.000.000,00	45.000.000,00	75.000.000,00
Section 19	Travel Curtailment (Including Hijacking)	15.000.000,00	45.000.000,00	75.000.000,00
Section 20	Travel Postponement	5.000.000,00	10.000.000,00	20.000.000,00
Section 20	(Up to 14 Days before Departure)	5.000.000,00	10.000.000,00	20.000.000,00
Section 21	Replacement Traveller	NA	5.000.000,00	10.000.000,00
Section 21	(Up to 14 Days before Departure)	NA	5.000.000,00	10.000.000,00
Section 22	Penundaan Perjalanan	IDR 500,000.00 every 6 hours, max IDR 2,000,000	IDR 1,000,000.00 every 6 hours, max IDR 5,000,000	IDR 1,500,000.00 every 6 hours, max IDR 9,000,000
Section 22	Travel Delay	IDR 500,000.00 every 6 hours, max IDR 2,000,000	IDR 1,000,000.00 every 6 hours, max IDR 5,000,000	IDR 1,500,000.00 every 6 hours, max IDR 9,000,000
Section 23	A) Travel Misconnection &	5.000.000,00	7.500.000,00	10.000.000,00
Section 23	B) Flight Diversion (IDR 1,000,000.00 every 6 hours)	5.000.000,00	7.500.000,00	10.000.000,00
Section 24	Personal Effects Including Laptop Computer
	Individual	IDR 2,500,000 per item, max IDR 20,000,000	IDR 2,500,000 per item, max IDR 30,000,000	IDR 2,500,000 per item, max IDR 35,000,000
	Maximum per Family	40.000.000,00	60.000.000,00	70.000.000,00
Section 25	Baggage Delay	IDR 500,000.00 every 6 hours, max IDR 2,000,000	IDR 1,000,000.00 every 6 hours, max IDR 5,000,000	IDR 1,500,000.00 every 6 hours, max IDR 9,000,000
Section 26	Loss of Travel Documents (Including Money)	5.000.000,00	10.000.000,00	15.000.000,00
Section 26	Limit per Individual for Money	1.000.000,00	2.000.000,00	3.000.000,00
Section 27	Fraudulent Credit Card Usage	1.500.000,00	4.500.000,00	7.500.000,00
Section 28	Hijacking (IDR 2,500,000 every 24 hours)	15.000.000,00	20.000.000,00	25.000.000,00
Section 29	Home Contents Cover	25.000.000,00	25.000.000,00	25.000.000,00
Section 30	Rental Vehicle Excess	NA	5.000.000,00	10.000.000,00
Section 31	Pet Care (IDR 250,000 every 6 hours)	NA	2.500.000,00	5.000.000,00
Section 32	Golf Cover
	A) Golf Hole-In-One	NA	2.500.000,00	2.500.000,00
	B) Golf Equipment	NA	2.500.000,00	4.000.000,00
	C) Unused Green Fee	NA	2.500.000,00	2.500.000,00
Section 33	Sports Equipment Protector	NA	2.500.000,00	2.500.000,00
Other Benefits
Section 34	Terrorism Extension	NA	Included	Included
Section 35	Worldwide Emergency Medical Assistance	Included	Included	Included
Section 36	24-hour Travel Hotline	Included	Included	Included
Section 37	Free Automatic Extension (Up to 14 days)	Included	Included	Included
Optional Benefits (COVID-19 Coverage)
Section 38	Travel Postponement (Up to 14 Days before Departure)	5.000.000,00	10.000.000,00	20.000.000,00
Section 39	Medical Expenses Incurred Overseas	250.000.000,00	750.000.000,00	750.000.000,00
Section 40	Post-Trip Medical Expenses Incurred in Indonesia	10.000.000,00	20.000.000,00	25.000.000,00
Section 41	Overseas Hospital Income	IDR 250,000 every 24 hours Max IDR 2,500,000	IDR 250,000 every 24 hours Max IDR 2,500,000	IDR 250,000 every 24 hours Max IDR 2,500,000
Section 42	Hospital Income in Indonesia	IDR 250,000 every 24 hours Max IDR 2,500,000	IDR 250,000 every 24 hours Max IDR 2,500,000	IDR 250,000 every 24 hours Max IDR 2,500,000

Additional Benefit: Exchange Rate Difference Protection

Exclusive only for Maybank Indonesia customers.

Enjoy additional benefit when purchasing Travel 360 Insurance from Etiqa with Maybank Currency Shield program at no additional cost. Maybank Currency Shield offers reimbursement of exchange rate differences on transactions made overseas using a Maybank Visa/Mastercard Debit Card during overseas trip covered by Travel 360 Insurance.

Period: 1 January - 31 December 2026

Terms and Conditions:

The program is valid for Maybank customers who already have a Maybank Savings/Sharia Savings account or a Current Account/Sharia Current Account

If you are not yet a Maybank customer, please apply for/open the following Maybank products:
Maybank Savings/Sharia Savings CLICK HERE
Maybank Current Account/Sharia Current Account CLICK HERE
Customers may submit a claim under the Maybank Currency Shield program for transactions with a minimum total of IDR 1 million made in Malaysia, Singapore, Thailand, Korea, Japan, China, Taiwan, Australia, and Europe during the program period and while the policy coverage is active.
Etiqa will credit the foreign exchange rate difference on transactions made using a Maybank Visa/Mastercard Debit Card calculated based on the difference between the exchange rate applied on Maybank Visa / Mastercard Debit card and foreign exchange rate published on official website of Etiqa under the Travel 360 Insurance product purchase menu at the time of transaction.
The maximum total exchange rate difference claim that may be granted to a customer per travel period is IDR 1 million. Specifically for ATM cash withdrawal transaction fees, the maximum claimable amount is IDR 35,000 per trip.
How to Participate in the Maybank Currency Shield Program:
1. Maybank Indonesia customers purchase Travel 360 Insurance from Etiqa during the program period.
2. Enter your Maybank Savings/Sharia Savings account number or Maybank Current Account/Sharia Current Account number at the time of purchasing Travel 360 Insurance from Etiqa.
3. Pay the Travel 360 Insurance premium using a Maybank Credit Card or funds from your Maybank Savings/Sharia Savings account or Maybank Current Account/Sharia Current Account. If the premium payment is not made using a Maybank Credit Card or funds from a Maybank Savings/Sharia Savings account or Maybank Current Account/Sharia Current Account, customer will not be eligible for the benefits of the Maybank Currency Shield program.
4. Make transactions in the eligible countries mentioned above with a minimum total of IDR 1 million during the program period.
5. Submit your overseas transaction claim made using your Maybank Debit Card by contacting Etiqa Customer Service via WhatsApp at +62 819 9900 0110 and providing the following information:
  1. Full name of the insured
  2. Copy/photo of passport
  3. Boarding pass document
  4. Proof of overseas transactions
  5. Maybank account number for crediting the claimed exchange rate difference.
Claims must be submitted within a maximum of 14 working days from the transaction date. Claims cannot be processed if submitted beyond the specified deadline.
Payment of the exchange rate difference claim will be processed by Etiqa within a maximum of 14 working days from the date complete documents are received. The approved amount will be credited to the customer’s Maybank Savings/Sharia Savings account or Maybank Current Account/Sharia Current Account, in accordance with the account number provided by the customer at the time of purchasing the 360 Travel Insurance product on official website of Etiqa.

Illustrations of the Maybank Currency Shield program

Illustration 1

Illustration 2

Customer makes transactions in Malaysia from 4–6 April using a Maybank Debit Visa/Mastercard, with the following details:
1. 4 April: Cash withdrawal of MYR200 at the airport
2. 5 April: Hotel payment in Malaysia of MYR1,200
3. 6 April: Cash withdrawal of MYR500 at the airport
Total transactions: MYR1,900
The exchange rate applied to the Maybank Visa/Mastercard Debit Card at the time of transaction is MYR 1 = IDR4,000. Therefore, the transaction amounts in Rupiah are:
1. 4 April: IDR800,000 + ATM withdrawal fee IDR40,000 = IDR840,000
2. 5 April: IDR4,800,000
3. 6 April: IDR2,000,000 + ATM withdrawal fee IDR40,000 = IDR2,040,000
Total amount debited from the customer’s account = IDR7,680,000
The foreign exchange rate published on the official website of Etiqa during the transaction period is MYR 1 = IDR3,600
Calculation of the exchange rate difference claim:
1. Total transactions debited from the customer’s account excluding ATM fees = IDR7,600,000
2. Total transaction amount calculated using the exchange rate published on the official website of Etiqa: MYR1,900 × IDR3,600 = IDR6,840,000
3. Reimbursement of ATM withdrawal fees, maximum IDR35,000 per trip = IDR35,000
4. Total exchange rate difference: IDR7,600,000 IDR6,840,000 = IDR760,000 + IDR35,000 = IDR795,000
Total amount credited to the customer’s Maybank Savings/Sharia Savings account or Maybank Current Account/Sharia Current Account: IDR795,000

Customer makes transactions in Malaysia from 4–6 April using a Maybank Debit Visa/Mastercard, with the following details:
1. 4 April: Cash withdrawal of MYR400 at the airport
2. 5 April: Hotel payment in Malaysia of MYR1,600
3. 6 April: Cash withdrawal of MYR700 at the airport
Total transactions: MYR2,700
The exchange rate applied to the Maybank Visa/Mastercard Debit Card at the time of transaction is MYR 1 = IDR4,000 Therefore, the transaction amounts in Rupiah are:
1. 4 April: IDR1,600,000 + ATM withdrawal fee IDR40,000 = IDR1,640,000
2. 5 April: IDR6,400,000
3. 6 April: IDR2,800,000 + ATM withdrawal fee IDR40,000 = IDR2,840,000
Total amount debited from the customer’s account = IDR10,880,000
The foreign exchange rate published on the official website of Etiqa during the transaction period is MYR 1 = IDR3,600
Calculation of the exchange rate difference claim:
1. Total transactions debited from the customer's account excluding ATM fees = IDR10,800,000
2. Total transaction amount calculated using the exchange rate published on the official website of Etiqa: MYR2,700 × IDR3,600 = IDR9,720,000
3. Reimbursement of ATM withdrawal fees, maximum IDR35,000 per trip = IDR35,000
4. Total exchange rate difference: IDR10,800,000 - IDR9,720,000 = IDR1,080,000 + IDR35,000 = IDR1,115,000
Total amount credited to the customer’s Maybank Savings/Sharia Savings account or Maybank Current Account/Sharia Current Account: IDR1,000,000 complying to Maybank Currency Shield terms and conditions.

Premi (Rp)

Domestic Travel

Day	Individual	Family
1 - 3	IDR38.400	IDR66.400
4 - 6	IDR64.800	IDR113.600
7 - 10	IDR91.200	IDR160.000
11 - 14	IDR113.600	IDR199.200
15 - 22	IDR148.000	IDR259.200
23 - 31	IDR190.400	IDR333.600
Weekly	IDR34.400	IDR59.200
Annually	IDR667.000	IDR1.167.250

International Travel

Individual Package

Day	ASEAN (Zona 1) / Asia (Zona 2)			Worldwide (Zona 3)
Day	Classic	Deluxe	Suite	Classic	Deluxe	Suite
1 - 3	IDR80,000	IDR120,000	IDR144,000	IDR140,000	IDR210,000	IDR252,000
4 - 6	IDR160,000	IDR240,000	IDR288,000	IDR280,000	IDR420,000	IDR504,000
7 - 10	IDR240,000	IDR360,000	IDR432,000	IDR420,000	IDR630,000	IDR756,000
11 - 14	IDR310,400	IDR464,800	IDR558,400	IDR543,200	IDR814,400	IDR977,600
15 - 22	IDR416,000	IDR624,000	IDR748,800	IDR728,000	IDR1,092,000	IDR1,310,400
23 - 31	IDR544,000	IDR816,000	IDR979,200	IDR952,000	IDR1,428,000	IDR1,713,600
Weekly	IDR96,000	IDR144,000	IDR172,800	IDR168,000	IDR252,000	IDR302,400
Annually	IDR1,632,000	IDR2,448,000	IDR2,937,600	IDR1,904,000	IDR2,856,000	IDR3,427,200

Family Package

Day	ASEAN (Zona 1) / Asia (Zona 2)			Worldwide (Zona 3)
Day	Classic	Deluxe	Suite	Classic	Deluxe	Suite
1 - 3	IDR140,000	IDR210,400	IDR252,000	IDR244,800	IDR367,200	IDR440,800
4 - 6	IDR280,000	IDR420,000	IDR504,000	IDR490,400	IDR735,200	IDR882,400
7 - 10	IDR420,000	IDR630,400	IDR756,000	IDR735,200	IDR1,102,400	IDR1,323,200
11 - 14	IDR542,400	IDR813,600	IDR976,800	IDR950,400	IDR1,425,600	IDR1,710,400
15 - 22	IDR728,000	IDR1,092,000	IDR1,310,400	IDR1,274,400	IDR1,911,200	IDR2,293,600
23 - 31	IDR952,000	IDR1,428,000	IDR1,713,600	IDR1,686,400	IDR2,499,200	IDR2,999,200
Weekly	IDR168,000	IDR252,000	IDR302,400	IDR294,400	IDR440,800	IDR529,600
Annually	IDR2,856,000	IDR4,284,000	IDR5,140,800	IDR3,332,000	IDR4,998,000	IDR5,997,600

Additional Coverage (Optional): Covid-19 Benefit

Day	Classic	Deluxe	Suite
1 - 3	IDR41,500	IDR50,000	IDR62,500
4 - 6	IDR65,200	IDR79,200	IDR99,000
7 - 10	IDR113,000	IDR137,400	IDR171,700
11 - 14	IDR167,000	IDR203,300	IDR254,200
15 - 22	IDR233,500	IDR284,800	IDR356,100
23 - 31	IDR329,500	IDR401,900	IDR502,400
Weekly Add-on	IDR62,500	IDR75,300	IDR94,200
Annually	IDR386,700	IDR471,600	IDR589,500

Fee

Policy Fee

Policy Type	Policy Type
Hardcopy	IDR60.000,-
e-Policy	-

Endorsement / Policy Cancellation Fee

Policy Type	Policy Type
Endorsemen	IDR25.000,-
Cancellation	IDR25.000,-

Stamp Duty Fee

Premium Value	Stamp Duty Fee
> IDR 5.000.000,-	IDR20.000,-
≤ IDR 5.000.000,-	-

For easier premium payments, use Maybank Savings/Tabungan iB for source of funds.

Maybank Savings/Tabungan iB information Click here

Terms and Conditions of Asuransi Perjalanan 360

Participant’s Age – As of the Insurance Effective Date	Policyholder: 18 – 80 years old Children: 3 months – 18 years old (or up to 25 years old if studying full-time at a recognized college/university)
Maximum Duration per Trip	180 days for Single Trip Policies and 90 days per trip for Annual Trip Policies.
Policy Coverage Period	Single Trip (one-way, according to the selected travel duration) The premium must be paid in full before the Policy effective date. A grace period for premium payment does not apply to this type of Policy. Annual (multiple trips) The premium must be paid within a grace period of thirty (30) days from the Policy effective date.
Premium Payment	Premium payment must be made in a lump sum and exclusively through a Maybank account.
Currency	IDR
Application Requirements	Proposal Form (Infosite Travel 360) Copy of ID Card / Passport
Note for Family Package	Single Trip Policy – A maximum of two (2) adults traveling with up to eight (8) children. The two (2) adults do not need to be related; however, the children must be related to at least one of the insured adults. Annual Multi-Trip Policy – The Insured includes you, your spouse, and your children. The Family Package limit is a maximum of 250% of the Individual Limit as stated in the Benefit Table, with a maximum of 100% allocated for adults and 25% for children. For Family Packages, all insured members must depart from and return to Indonesia together.
Geographical Zone	Zone 1: ASEAN – Brunei, Cambodia, Singapore, Laos, Malaysia, Myanmar, Thailand, the Philippines, and Vietnam. Zone 2: Zone 1 plus Asia – Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, China (excluding Tibet), Cyprus, Georgia, Hong Kong, India, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Macau, Maldives, Mauritius, Mongolia, New Zealand, Oman, Pakistan, Palestine, Qatar, Saudi Arabia, South Korea, Sri Lanka, Taiwan, Tajikistan, Timor-Leste, Turkey, Turkmenistan, United Arab Emirates, and Uzbekistan. Zone 3: Zone 1 and Zone 2 plus Nepal, Tibet, and Worldwide coverage, excluding the Democratic Republic of Congo, Iran, Libya, North Korea, Somalia, South Sudan, Sudan, Yemen, and countries subject to UN sanctions.

Benefit Illustration of Asuransi Perjalanan 360

Domestic Travel Simulation
Customer Name : Jasmine Pertiwi (Female)
Birthdate : 18 April 1990 – 35 years old
Destination : Lombok
Trip Duration : 1 – 31 October 2025 (31 days)
Policy Type : Individual
Plan : Domestic

Premium Calculation:
Asuransi Perjalanan 360 – Domestic Plan – Individual – 23 until 31 days
Premium : IDR 190.400
Policy Fee – Hardcopy : IDR 60.000
Total Premium : IDR 250.400

Claim Calculation :
On the third day of her trip in Lombok, Mrs. Jasmine fell ill and had to visit a local hospital for treatment. She incurred medical expenses amounting to IDR 3,500,000. Mrs. Jasmine then submitted a claim to PT Asuransi Etiqa Internasional Indonesia for reimbursement of these medical costs. The coverage limit for medical expenses under the Domestic Plan is IDR 20,000,000. Once Etiqa receives the complete claim report and supporting documents, they will reimburse the full amount of IDR 3,500,000.
International Travel Simulation
Customer Name : Jasmine Pertiwi (Female)
Birthdate : 18 April 1990 – 35 years old
Destination : Malaysia
Trip Duration : 1 – 31 October 2025 (31 days)
Policy Type : Individual
Plan : Deluxe

Premium Calculation :
Asuransi Perjalanan 360 – Deluxe Plan – Individual – 23 s/d 31 days – Zona 1
Premium : IDR 816.000
Policy Fee – Hardcopy : IDR 60.000
Total Premium : IDR 876.000

Claim Calculation:
On the third day of her trip in Malaysia, Mrs. Jasmine fell ill and had to visit a local hospital for treatment. She incurred medical expenses amounting to RM 1,000. Mrs. Jasmine then submitted a claim to PT Asuransi Etiqa Internasional Indonesia for reimbursement of the medical expenses. The coverage limit for medical expenses under the Deluxe Plan is IDR 1,000,000,000. Once Etiqa receives the complete claim report and supporting documents, they will reimburse the full amount of RM 1,000.

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About Etiqa

In Indonesia, the journey began when eTiQa completed the acquisition process of a local insurance company, PT Asuransi Asoka Mas, in 2017. From 2017 to 2019, Asuransi Asoka Mas underwent a rapid transformation to change its name to PT Asuransi eTiQa Internasional Indonesia.

Vision and Motivation
Bringing eTiQa's path to Indonesia by prioritizing customers above all else. The main focus is to develop products and services properly and to use technology as a medium so that customers can more easily access the products and services offered.

Company Vision
To become a meaningful and beneficial company that always prioritizes the interests of customers and the community, by providing insurance protection for the wider public for business activities, ownership of assets, as well as their loved ones.

Company Mission
To provide services easily, along with solutions for the benefit of customers. Easy to obtain protection and when a claim occurs. Applying a technological and digital approach in all areas so that the services provided to customers are better and more efficient. Creating a conducive work environment to foster creative, innovative mindsets and the desire to progress in every employee, to be the best in both work and life.

Disclaimer :

PT Bank Maybank Indonesia Tbk (“Bank”) is a bank licensed and supervised by the Financial Services Authority (Otoritas Jasa Keuangan) and Bank Indonesia.
PT Asuransi Etiqa Internasional Indonesia is licensed and supervised by the Financial Services Authority (Otoritas Jasa Keuangan).
The premium paid already includes a commission for the Bank.
This Insurance product is a product of PT Asuransi Etiqa Internasional Indonesia and PT Asuransi Etiqa Internasional Indonesia is responsible for this insurance product. This Insurance product is not a product of PT Bank Maybank Indonesia Tbk, therefore it does not impose any obligations on PT Bank Maybank Indonesia Tbk and is not guaranteed by PT Bank Maybank Indonesia Tbk or its affiliates, and is not included in the deposit insurance program as referred to in the laws and regulations concerning the Indonesia Deposit Insurance Corporation (LPS).

Travel Insurance 360

Advantages of Travel Insurance 360

Benefits of Travel 360 Insurance

Domestic Travel Benefits

International Travel Benefits

Additional Benefit: Exchange Rate Difference Protection

Illustrations of the Maybank Currency Shield program

Premi (Rp)

Domestic Travel

International Travel

Fee

Policy Fee

Endorsement / Policy Cancellation Fee

Stamp Duty Fee

Terms and Conditions of Asuransi Perjalanan 360

Benefit Illustration of Asuransi Perjalanan 360

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About Etiqa

Product Summary Information

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