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Maybank TREATS is a loyalty program in the form of benefits for Maybank Credit Cardholders from transactions that have been made.

Effective 1 February 2025, there are adjustments to the provisions of Maybank TREATS, is:

  • Merging Maybank TREATS from existing Maybank Credit Cards. More info Click Here
  • Adjustment of Maybank TREATS validity period. More info Click Here
  • Adjustment of Maybank TREATS acquisition on Maybank Credit Cards. More info Click Here

 

More Info 
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Effective 1 February 2025, there are adjustments to the provisions of Maybank TREATS, is:

  • Merging Maybank TREATS from existing Maybank Credit Cards. More info Click Here
  • Adjustment of Maybank TREATS validity period. More info Click Here
  • Adjustment of Maybank TREATS acquisition on Maybank Credit Cards. More info Click Here

Maybank TREATS Informations


  1. Maybank TREATS is only calculated from the value of retail shopping transactions or installments both offline (at EDC machines) and online.
  2. Types of Maybank Credit Cards that get Maybank TREATS are all Maybank Credit Cards except Maybank Gold Visa/Mastercard® Credit Cards and Maybank Corporate Credit Cards.
  3. Transactions that do not get Maybank TREATS:
    1. Maybank XBill PLN, Telkom and fees.
    2. Maybank XCash and Balance Conversion.
    3. QR source of fund Maybank Credit Card.
  4. Minimum transactions to get Maybank TREATS Points can be seen in the table below:
    Maybank Credit Card Type Transaction Categories Conditions until 31 January 2025 New Conditions effective 1 Februari 2025
    Multiple
    TREATS
    Transactions Multiple
    TREATS
    Transactions
    Visa Infinite All 1x IDR7,500 1x IDR7,500
    BMW / MINI At BMW / MINI
    Restaurants, Travel Others
    3x
    2x
    1x
    IDR10,000 3x
    2x
    1x
    IDR10,000
    Visa Platinum* On birthday
    online, Restaurant, Supermarket
    Other
    10x
    3x
    1x
    IDR10,000 10x
    3x
    1x
    IDR20,000,-
    Mastercard® Platinum* All 2x IDR30,000 1x IDR20,000
    JCB All 1x IDR10,000 1x IDR10,000
    Manchester United* MU winning day – Premier League
    Sports, Restaurants, Travel
    Other
    10x
    3x
    1x
    IDR10,000 10x
    3x
    1x
    IDR20,000
    Fitness First / Celebrity Fitness On Birthday
    Sports, Restaurants, Supermarkets
    Others
    10%
    3%
    1%
    IDR10,000 10%
    3%
    1%
    IDR10,000

     

    Maybank White Card

    Maybank TREATS acquisition is based on the customer's ranking/club at the time of the transaction.

    Ranking/ Club Transaction
    Categories
    Transaction Multiple
    Nominal (IDR)
    Maybank
    TREATS
    Cash
    Maybank
    TREATS
    Points
    Maybank
    TREATS
    Miles
    Diamond All Categories IDR8,000 70 1 1
    Emerald IDR9,000 60 1 1
    Onyx IDR10,000 50 1 1

    *For Maybank Visa Platinum, Mastercard® Platinum & Manchester United Visa Platinum Credit Cardholders, enjoy better Maybank TREATS redemption value, effective 1 February 2025. The amount of Maybank TREATS earned until 31 January 2025 will be adjusted to 50% of the previous amount, without reducing the Maybank TREATS redemption value.

  • Maybank TREATS will be credited to the Maybank Credit Card on the billing statement date.
  • Bonus TREATS will be credited to the Maybank Credit Card and can be viewed on the next billing statement.
  • Maybank TREATS on Maybank Credit Cards with an outstanding balance exceeding 90 days (including those that are written off or canceled) will be forfeited.
 
 
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Effective 1 February 2025, there are adjustments to the provisions of Maybank TREATS, is:

  • Merging Maybank TREATS from existing Maybank Credit Cards. More info Click Here
  • Adjustment of Maybank TREATS validity period. More info Click Here
  • Adjustment of Maybank TREATS acquisition on Maybank Credit Cards. More info Click Here

Terms & Conditions


  1. Maybank TREATS exchanges can be made if your Maybank Credit Card is active, not blocked, there is no usage that exceeds the credit limit and there are no late payments.
  2. Maybank TREATS cannot be transferred to other Maybank Credit Cardholders, nor can they be transferred to other parties, including heirs of Maybank Credit Cardholders.
  3. Maybank TREATS  on one card cannot be transferred to another card, except for renewal cards and replacement cards of the same card type,  Effective 1 February 2025. there will be an adjustment to the validity period of Maybank TREATS to 1 (one) year from the time Maybank TREATS is obtained. Maybank TREATS obtained before 1 February 2025 will be valid until 1 February 2026.
  4. Maybank TREATS will be considered lost if the Maybank Credit Card is canceled/closed by the Maybank Credit Cardholder.
  5. Maybank TREATS can be exchanged according to the minimum amount required for each exchange. Exchange will be canceled automatically if the amount of Maybank TREATS is insufficient.
  6. In the event of a transaction forgery or anything that according to Maybank Indonesia does not meet the Maybank TREATS calculation requirements, the amount of Maybank TREATS that has been collected by the Maybank Credit Card Holder will be reduced by the amount of Maybank TREATS for the transaction that does not meet the requirements. Furthermore, if after an investigation is carried out , it turns out that the transaction is valid, then Maybank will add the Maybank TREATS obtained based on the transaction to the next calculation.
  7. Maybank has the right to temporarily or appropriately postpone and cancel the calculation of Maybank TREATS if the Maybank Credit Card Holder violates the terms of use on the Maybank Credit Card.
  8. Unless otherwise stated, Maybank TREATS provided by Maybank Indonesia can only be used for Maybank TREATS programs held by Maybank in Indonesia.
  9. Maybank from time to time at its own discretion, has the right to review the participation of Maybank Credit Cardholders in Maybank TREATS Points e-Catalog. In this case, if Maybank Indonesia decides that the Maybank Credit Cardholder cannot participate in the Maybank TREATS Points e-Catalog, then Maybank will notify the Maybank Credit Card Holder through the official Maybank website.
  10. Maybank TREATS exchange that has been received and processed by Maybank Indonesia cannot be exchanged and/or canceled for any reason.
  11. Items in the Maybank TREATS e-Catalog that have been selected cannot be returned or exchanged for cash.
  12. Replacement of items due to defects or damage can only be served within 3 (three) calendar days after the item is received. After the specified period, the replacement request cannot be served.
  13. The ordered item is sent by courier according to the shipping address listed in the Maybank Indonesia system.
  14. If for some reason the stock of products/vouchers in the Maybank TREATS e-Catalog is not available and Maybank Indonesia is unable to order or replace it with a product or model of equivalent quality and value, then Maybank has the right to stop the offer on the Maybank TREATS e-Catalog. on the e-Catalog and notify Maybank Credit Cardholders through the official Maybank website.
  15. Maybank does not provide any guarantee or warranty to Maybank Credit Cardholders regarding the specifications and conditions contained in the Maybank TREATS e-Catalog. The specifications listed in the Maybank TREATS e- The catalog is provided based on the explanation received by Maybank Indonesia from the goods supplier company. 
  16. Requests for Maybank TREATS  redemption will be processed in the order in which they are received and depend on the availability of goods and Maybank Indonesia's ability to fulfill the Maybank Credit Cardholder's request.
  17. Inventory items listed in Maybank TREATS  e-Catalog are valid according to a specified period of time.
  18. Maybank Credit Cardholders or the authorized recipient of the prize shall signed the form and receipt of goods by stating the name clearly, signature, identity card number and date of receipt.
  19. Maybank Credit Cardholders or authorized gift recipients must refuse items sent if their names and addresses do not match those intended or return them to Maybank Indonesia or the nearest Maybank branch.
  20. Maybank Credit Cardholders who redeem Maybank TREATS  with vouchers/certificates must prepare a power of attorney and a photocopy of the recipient's ID card if the voucher sent is not received directly by Maybank Credit Cardholders.
  21. Maybank Customer Care will accommodate all complaints of Maybank Credit Cardholders in connection with the shipment of Maybank TREATS  e-Catalog. Maybank Indonesia will inform the complaint to be followed up by the courier shipping catalog. Information about Maybank TREATS  e-Catalog can be accessed through the website at www.maybank.co.id/ecatalog 
  22. Redemption in the form of certificates or vouchers cannot be cashed and combined with other offers that are at the time offered, both those offered by Maybank and/or other parties, unless specified differently.
  23. Copies (photocopies) or duplicate certificates/vouchers do not apply and cannot be accepted as a substitute for the original certificate/voucher.
  24. The certificate/voucher is valid until the specified date as stated in the certificate/voucher. If the certificate/voucher cannot be used until the date stated, the certificate/voucher will become expired and no longer valid. Expired certificates/vouchers cannot be replaced or exchanged with other certificates/vouchers.
  25. For purchases with certificates/vouchers do not apply to promotional items and cannot be combined with other promotions unless specified differently.
  26. Exchanges in the form of certificates/vouchers, unless otherwise stipulated in writing do not include other costs that do exist if there are fees for the use of certificates/vouchers that are borne by the Maybank Credit Cardholders.
  27. Terms and conditions of others regarding Maybank TREATS  is an integral part of the Terms of Public Issuance and Use of Maybank Credit Cards. Maybank Indonesia has the right to change, delete and or add terms and conditions at any time according to its conduct, without prior notice to Maybank Credit Cardholders.
  28. Maybank Indonesia is not responsible if things happen outside of Maybank's power (force majeure) but not limited to natural disasters, demonstrations, wars which cause equipment damage, changes in governmental practices which have a major influence on the implementation of Maybank TREATS  e-Catalog.
  29. WORKING DAY is a day on which Maybank Indonesia's operations operate with reference to the provisions of the Government or Bank Indonesia.
  30. MAJEURE FORCE is any event or event outside of human power, including but not limited to government policies in the monetary, political, military, war, riot, natural disasters, strikes, epidemics, which results in the inability to implement the terms and conditions of this program.
  31. Maybank Indonesia has made every effort to enter data and information contained in brochures and other forms of communication. We are not responsible in any form in connection with data inaccuracies, misrepresentations, print errors or inaccurate information contained therein.
  32. At its sole discretion, Maybank Indonesia has the right to suspend or terminate Maybank TREATS  and related programs through written notification to Maybank Credit Cardholders.
  33. Hereby Article 1266 of the Civil Procedure Code in force in the Republic of Indonesia is set aside and Maybank Indonesia does not require a decision from the Indonesian Court to terminate Maybank TREATS and related programs at any time.
  34. Maybank Credit Cardholders who enter delinquent status/do not make payments for 90 days, the Maybank TREATS  balance will be forfeited. If the customer has made the payment in the future, the Treats  that have been burned cannot be credited again.
  35. Every Maybank TREATS  redemption made by Maybank Credit Cardholders will be subject to a fee for Maybank TREATS  redemption. The fees for Maybank TREATS  redemption are as follows:

    Types of  Maybank TREATS  Redemption

    Fee (IDR)

    Mileage

    20,000

    Non Mileage

    10,000

    Information:
    The fee for Maybank TREATS  redemption is charged every time a Maybank Credit Cardholders redeem Maybank TREATS  and per type of item/product redeem.

 
 
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Effective 1 February 2025, there are adjustments to the provisions of Maybank TREATS, is:

  • Merging Maybank TREATS from existing Maybank Credit Cards. More info Click Here
  • Adjustment of Maybank TREATS validity period. More info Click Here
  • Adjustment of Maybank TREATS acquisition on Maybank Credit Cards. More info Click Here

Maybank TREATS Redemption

The following are the items/e-vouchers that you can get from exchanging Maybank TREATS.


MAP Club Point

Exchange Maybank TREATS Points to MAP Club Points and use them for shopping transactions at more than 2,000 partner stores, various leading brands, such as Marks & Spencer, ZARA, Mango, Cotton On, Nike, Adidas, Skechers, TUMI, Starbucks, Burger King, Krispy Kreme, SOGO, SEIBU and Galleries Lafayette.

  • MAP Club Points membership follows the terms and conditions of MAP Club
  • For Maybank Credit Cardholders who are not yet members of MAP Club Point, can register via the website https://www.mapclub.com/or Mobile Apps
    • Android Users: http://bit.ly/AndroidMAP
    • iPhone Users: http://bit.ly/iosMAP
Categories Conditions until 31 January 2025 New Conditions Effective 1 February 2025 
Visa Infinite,
BMW, MINI
JCB Visa Platinum/
Mastercard® 
Platinum
All Maybank Credit Cards
Maybank TREATS Points Amount* 10,000 10,000 10,000 3,000
MAPCLUB Points Amount* 300,000 200,000 400,000 200,000

*Valid for multiples

  • MAP Club Points will be added directly to the Cardholder's MAP Club account within a maximum of 3 working days after the application is approved and verified.
  • MAP Club Points can be exchanged for discounts on products listed on the MAP Club website / mobile apps with a nominal value of 1 MAP Club Point = Rp1,-
  • The expiration date of MAPCLUB Points will expire 1 (one) year after the credit transaction date. Example: MAPCLUB Points are credited on April 17, 2023, then MAPCLUB Points will expire on April 30, 2024.
  • Terms & Conditions for using MAP Club Points as applicable on the page https://www.mapclub.com/id/information/terms
  • A complete list of stores that accept MAP Club can be seen at https://www.mapclub.com/id/shop
Traveloka Points
  • Traveloka membership is subject to Traveloka's terms and conditions.
  • For Maybank Credit Cardholders who are not yet Traveloka members, register via the website at www.traveloka.com or mobile apps by downloading Traveloka on the Play Store or App Store.
Categories Conditions until 31 January 2025 New Conditions Effective 1 February 2025 
Visa Infinite,
BMW, MINI
JCB Visa Platinum/
Mastercard® 
Platinum
All Maybank Credit Cards
Maybank TREATS Points Amount* 5,000 5,000 5,000 1,500
Traveloka Points Amount* 250,000 200,000 100,000 100,000

*Valid for multiples

  • Traveloka Points will be added directly to the Cardholder Traveloka account within a maximum of 14 working days after the application is approved and verified.
  • Traveloka Points can be exchanged for discounts on products listed on the Traveloka website/mobile apps with a nominal value of 1 Traveloka Point = Rp1,-
  • Terms & Conditions for using Traveloka Points as applicable on the page https://www.traveloka.com/id-id/loyalty-points
Blibli Tiket Points
  • Blibli Tiket Points membership follows the terms and conditions of Tiket.com.
  • For Maybank Credit Cardholders who are not yet members of Tiket.com, you can register via the website at www.Tiket.com or mobile apps by downloading Tiket.com on the Play Store or App Store.
Categories Conditions until 31 January 2025 New Conditions Effective 1 February 2025 
Visa Infinite,
BMW, MINI
JCB Visa Platinum/
Mastercard® 
Platinum
All Maybank Credit Cards
Maybank TREATS Points Amount* 5,000 5,000 5,000 1,500
Blibli Tiket Points Amount* 250,000 200,000 100,000 100,000

*Valid for multiples

  • Blibli Tiket Points will be added directly to the Cardholder's Tiket.com account within a maximum of 14 working days after the application is approved and verified.
  • Blibli Tiket Points can be exchanged for discounts on products listed on the Tiket.com website/mobile apps with a nominal value of 1 Blibli Tiket Points = Rp1,-
  • Terms & Conditions for using Blibli Tiket Points as applicable on the page https://www.tiket.com/rewards
Voucher
  • You can get various attractive vouchers by exchanging TREATS Points.
    Voucher Nominal ( Rp )
    IDR100,000
     
  • Make sure you have sufficient Maybank TREATS Points to redeem your chosen Voucher. The following Terms and Conditions apply:
    Categories Conditions until 31 January 2025 New Conditions Effective 1 February 2025
    Visa Infinite,
    BMW, MINI
    JCB Visa Platinum/
    Mastercard®
    Platinum
    All Maybank Credit Cards
    Jumlah Maybank TREATS Points* 7,500 10,000 5,000 2,000
    Nominal Voucher (IDR)* 100,000 100,000 100,000 100,000

    *Valid for multiples

E-Voucher
  • You can get various attractive e-vouchers by exchanging Maybank TREATS Points.
    Voucher Nominal ( IDR)
    IDR100,000
     
  • Make sure you have sufficient Maybank TREATS Points to redeem your chosen E-Voucher. The following Terms and Conditions apply:
    Categories Conditions until 31 January 2025 New Conditions Effective 1 February 2025
    Visa Infinite,
    BMW, MINI
    JCB Visa Platinum/
    Mastercard®
    Platinum
    All Maybank Credit Cards
    Jumlah Maybank TREATS Points* 6,000 75,000 3,500 1,500
    Nominal E-Voucher (IDR)* 100,000 100,000 100,000 100,000

    *Valid for multiples

  1. Terms and conditions of Blibli e-vouchers:
    1. Blibli e-vouchers can be used to purchase all products on the Blibli website/application except for precious metal products, Blibli Gift Cards and/or digital products, cigarettes, matches, and infant formula milk under 1 year old.
    2. Blibli e-vouchers can only be used on the Blibli website/application.
    3. Blibli e-vouchers can be used with a minimum transaction on the Blibli website/application of the Blibli e-voucher value plus IDR 10,000,- and payment is made with a Maybank Credit Card.
    4. Blibli e-vouchers are valid for 6 (six) months from the time the Blibli e-voucher code is sent via email by Blibli
    5. Blibli e-vouchers will only deduct the product value and are outside or do not include shipping costs, insurance or other costs. These costs are borne entirely by the Blibli e-voucher user.
    6. Blibli e-vouchers cannot be combined with other vouchers or promotions that are currently running.
    7. Blibli e-vouchers can only be used for 1 (one) transaction and will immediately deduct the value of the Blibli e-voucher.
    8. Blibli e-vouchers are non-refundable and non-refundable.
    9. Blibli e-vouchers can be transferred by the recipient of the Blibli e-voucher as long as the payment is made using a Maybank Credit Card.
    10. Every transaction made on the Blibli site/application, including the use of Blibli e-vouchers, must follow the applicable terms and conditions.
  1. Other e-voucher terms and conditions:
    1. The e-voucher code will be sent via SMS with the sender MAYBANK a maximum of 5 working days after the exchange.
    2. The e-voucher code will be sent via SMS to the Maybank Credit Card Holder's mobile phone number registered with Maybank.
    3. The e-voucher delivery process takes a maximum of 5 working days.
    4. Maybank Credit Card Holders receive an SMS containing a link, PIN and validity period of the e-voucher.
    5. E-voucher exchange can only be done during the validity period of the e-voucher is still active.
    6. To exchange an e-voucher, click the link then enter the 6-digit PIN.
    7. Press the "Redeem" button to exchange the e-voucher directly at the related merchant/store.
    8. E-voucher exchange can only be done by the cashier.
Mileage
  1. Mileage membership will follow the terms and conditions of each airline's mileage program.
  2. For Maybank Credit Cardholders who are not yet members of the mileage program, they can register through each airline's website, namely:
    1. KrisFlyer Miles : www.krisflyer.com  
    2. GarudaMiles : https://www.garuda-indonesia.com/id/id/web-service-form/register-member-garudamiles    
    3. Asia Miles : www.asiamiles.com  
    4. AirAsia Points : http://app.airasiapoints.com
  3. The following are the applicable terms and conditions for exchanging Maybank TREATS to collaborating mileage partners* (KrisFlyer, Garuda Miles, Asia Miles);
    Tipe Maybank Kartu Kredit Conditions until 31 January 2025 New Conditions Effective 1 February 2025
    Visa Infinite, BMW, MINI, JCB Visa Platinum/ Mastercard®
    Platinum
    All Maybank Credit Cards
    Maybank TREATS Point Redemption Limits for the last 12 months
    <=200,000 Without limit
    Maybank TREATS Points Amount*
    40,000 40,000 20,000
    Miles Amount* 40,000 20.000 20,000
    Maybank TREATS Point Redemption Limits for the last 12 months >200,000 Without limit
    Maybank TREATS Points Amount* 40,000 40,000 20,000
    Miles Amount* 13,333 6,667 20,000
    *Specifically for AirAsia Points exchange, 5,000 TREATS Points will get 5,000 AirAsia Points and multiples apply.

  4. Maybank Credit Cardholders who have exchanged Maybank TREATS Points >= 200,000 Maybank TREATS Points per card in the last 12 months.

    Maybank Credit Card Type

    Minimum Amount and Multiples Maybank TREATS Points

    KrisFlyer, Garuda Miles and Asia Miles (When TREATS Points Exchange last 12 months >= 200,000)

    Maybank Visa Infinite Credit Card, BMW Maybank Credit Card, MINI Maybank Credit Card

    40,000

    13,333

    Maybank Credit Card JCB

    40,000

    13,333

    Maybank Visa/Mastercard® Platinum Credit Card

    40,000

    6,667

    Maybank Visa/Mastercard® Gold Credit Card

    N/A


  5. The following is a simulation of calculating the conversion of Maybank TREATS Points into Mileage

    Simulation 1 – TREATS Points redemption in the last 12 months < 200,000

    Visa Infinite/JCB Date Redemption Maybank TREATS Points redemption
    Redemption Type
    Exchange Request 12 months in advance (total 160,000 Maybank TREATS Points) 1 January 2024 50,000 E-voucher
    4 May 2024 20,000 E-voucher
    30 November 2024 40,000 Mileage
    15 December 2024 10,000 E-voucher
    Current Exchange Request According to the Mileage provisions received 40,000 Miles 25 December 2024 40,000 Mileage
     
    Visa Platinum/Mastercard® Platinum Date Redemption Maybank TREATS Points redemption
    Redemption Type
    Exchange Request 12 months in advance (total 160,000 Maybank TREATS Points) 1 January 2024 50,000 E-voucher
    4 May 2024 20,000 E-voucher
    30 November 2024 40,000 Mileage
    15 December 2024 10,000 E-voucher
    Current Exchange Request According to the Mileage provisions received 40,000 Miles 25 December 2024 40,000 Mileage

    Simulation 2 – TREATS Points redemption in the last 12 months is close to 200,000

    Visa Infinite/JCB Date Redemption Maybank TREATS Points redemption Redemption Type
    Exchange Request 12 months in advance (total 160,000 Maybank TREATS Points) 1 January 2024 50,000 E-voucher
    4 April 2024 20,000 E-voucher
    30 April 2024 40,000 Mileage
    15 May 2024 10,000 E-voucher
    25 May 2024 40,000 Milage
    Current Exchange Request According to the term of Mileage received 40,000 Miles + 26.667 Miles 30 May2024

    120,000 (40,000 Maybank TREATS Regular Redemption 80,000 Special Redemption Maybank TREATS)

    Mileage
     
    Visa Platinum/
    Mastercard® Platinum
    Date Redemption Maybank TREATS Points redemption Redemption Type
    Exchange Request 12 months in advance (total 160,000 Maybank TREATS Points) 1 January 2024 50,000 E-voucher
    4 April 2024 20,000 E-voucher
    30 April 2024 40,000 Mileage
    15 May 2024 10,000 E-voucher
    25 May2024 40,000 Milage
    Current Exchange Request According to the term of Mileage received 20,000 Miles + 13.333 Miles 30 May 2024 40,000 Mileage

    Simulation 3 – TREATS Points redemption in the last 12 months >= 200,000

    Visa Infinite/JCB Date Redemption Maybank TREATS Points redemption Redemption Type
    Exchange Request 12 months in advance (total 320,000 Maybank TREATS Points) 1 January 2024 50,000 E-voucher
    4 April 2024 20,000 E-voucher
    30 April 2024 40,000 Mileage
    15 May 2024 10,000 E-voucher
    25 May 2024 40,000 Mileage
    30 May 2024 160,000 Mileage
    Current Exchange Request According to the term of Mileage received 13.333 Miles 5 June 2024 40,000 (40,000 Special Redemption Maybank TREATS) Mileage
    Visa Platinum/
    Mastercard® Platinum
    Date Redemption Maybank TREATS Points redemption Redemption Type
    Exchange Request 12 months in advance (total 320,000 Maybank TREATS Points) 1 January 2024 50,000 E-voucher
    4 April 2024 20,000 E-voucher
    30 April 2024 40,000 Mileage
    15 May 2024 10,000 E-voucher
    25 May  2024 40,000 Mileage
    30 May  2024 160,000 Mileage
    Current Exchange Request According to the Mileage provisions received 6.667 Miles 5 June 2024 40,000 (40,000 Special Redemption Maybank TREATS) Mileage
     
  6. Exchange Maybank TREATS Points for Mileage to AirAsia Points:

    Conditions until 31 December 2024 New Conditions Effective 1 Januari 2025
    Maybank Credit Cards Type Minimum number of Maybank TREATS Points AirAsia Points Earned Maybank Credit Cards Type Minimum number of Maybank TREATS Points AirAsia Points Earned
    Visa Infinite, BMW/MINI 10,000 20,000 All type Maybank Credit Cards 5,000 5,000
    (and multiples)
    JCB 10,000 15,000
    Visa/ Mastercard® Platinum 10,000 5,000
  7. The process of exchanging Maybank TREATS Points for airline mileage is carried out according to the following schedule:

    Airlines Schedule Request Exchange to Airlines
    (according to applicable working days in Indonesia)
    Garuda/Krisflyer Monday & Thursday
    Asia Miles Monday - Friday
    Air Asia Thursday
  • If an exchange request is received from the customer after 13.00 WIB on the scheduled day (working day), it will be requested to the airline on the next scheduled (working day).
  • The airline can refuse a mileage exchange request if the Member Number and Member Name data do not match.
  • Please ensure that the Member Number and Member Name match the Airlines data, to avoid rejection.
  • Airlines Mileage will be effective in entering the customer's Mileage account, no later than 10 working days after the request is made, if there is no refusal from the Airlines.
  • Information on the number of Maybank TREATS Points exchanged will be listed on the billing statement for the following month.
Airport Lounge

Complimentary access airport lounge with Maybank TREATS Points exchange at various airports in Indonesia valid until 31 December 2024.

Terms and Conditions:

Maybank Credit Cards Type Conditions until 31 December 2024 New Conditions Effective 1 Januari 2025
All Maybank Credit Cards
Visa Infinite, BMW, MINI Free of charge for 1 (one) special access for Main Cardholders. Not available.
JCB Free of charge Redeem Maybank TREATS Points = 2,500 Not available.
Visa Platinum/ Mastercard®  Platinum Free of charge Redeem Maybank TREATS Points = 2,500 Not available.

Terms and Conditions for complimentary airport lounge access

  • The airport lounge will debit your Maybank Platinum Credit Card for the applicable airport lounge access price.
  • Maybank will refund the access price, a maximum of 7 (seven) working days after the transaction is recorded in the bank system.
  • The results of the Maybank TREATS Points exchange will be visible in the next billing statements.
Annual Fee

Redeem your TREATS Points and enjoy no annual fee.

Maybank Credit Cards Type

Number of TREATS Points redeemed

Main Card Fee

Additional Card Fee

Visa Infinite, BMW, MINI

30,000

15,000

Platinum
(Visa, Mastercard®, JCB)

12,000

6,000

Gold
(Visa, Mastercard® )

5,000

2,500

 

Maybank TREATS Redemption

Maybank Credit Cardholders can check and exchange Maybank TREATS by:

How to Check Maybank TREATS Amount

M2U ID App Specifically for Maybank White Cardholders, you can check the amount of Maybank TREATS via the M2U ID App, on the MyTREATS menu on the credit card page. Guide info

click here
 
Look at the last billing sheet of Maybank Credit Card
 
Contact Maybank Customer Care at 1500611 or +6221 78869811 (access from overseas) or email to customercare@maybank.co.id
 

How to Redeem Maybank TREATS

 

 
M2U ID App Especially for Maybank White Cardholders can exchange Maybank TREATS through the M2U ID App, on the MyTREATS menu on the credit card page. Guide info

click here
 
1500611 atau +6221 78869811 (akses dari luar negeri)
Maybank Customer Care
 
customercare@maybank.co.id

Email Subject: TUKAR Maybank TREATS POINTS
Please include the following information in the email. For example:

Name

:

Tony Irawan

Maybank Credit Card Number

:

1234 5678 1234 5678

Redemption Type

:

Mileage

Description

:

AirAsia BIG Points

Redemption TREATS Points

:

40.000

 
For special redeem of things, visit

click here
 
 
 
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PT Bank Maybank Indonesia Tbk is a Bank licensed and supervised by OJK & Bank Indonesia and LPS. PT Bank Maybank Indonesia Tbk is a guarantee participant in the LPS. The maximum deposit guarantee value per Customer per bank is IDR2 billion. To find out the applicable LPS interest rates, please CLICK HERE

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