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CATALOGUEHOW TO REDEEM

Maybank TREATS Points is a loyalty program for Maybank Credit Cardholders providing additional benefits for Maybank Credit Cardholders

Maybank TREATS Points Redemption
Information Maybank TREATS Points
Terms & Condition
  • Maybank TREATS Points are only calculated from the value of retail shopping transactions and installments both offline (on EDC machines) and online.
  • The types of Maybank Credit Cards that earn Maybank TREATS Points are Maybank Credit Cards Visa Infinite, Platinum (Visa, Mastercard®, JCB) and Gold (Visa, Mastercard®).
  • Types of Maybank Credit Cards that do not earn Maybank TREATS Points are White Card, Classic (Visa, Mastercard®), Co-Brand Card, Corporate Card and Purchasing Card.
  • Transactions that do not earn Maybank TREATS Points:
    • Maybank XBill PLN, Telkom and fees
    • Maybank XCash and Balance Conversion
  • The minimum transaction to get Maybank TREATS Points can be seen in the table below.

Maybank Credit Card Type

Multiples Transaction

Maybank TREATS Points

Category

Visa Infinite

IDR7,500

1X

All transactions

BMW Maybank Credit Card and
MINI Maybank Credit Card

IDR10,000

3X

Transactions on BMW and MINI

2X

Overseas Transactions, Restaurants,
Hotels, Airlines, Travel

1X

Other categories

Mastercard® Platinum

IDR30,000

2X

All transactions

JCB Platinum

IDR10,000

1X

All transactions

Visa / Mastercard® Gold

IDR30,000

2X

All transactions

The calculation of points earned for special products and/or co-brands will be arranged separately.

  • Maybank TREATS Points will be credited to Maybank Credit Card every billing print date.
  • Maybank TREATS Points bonus will be credited to the Maybank Visa Infinite Credit Card and can be seen on the next billing statement.
  • Maybank TREATS Points on Maybank Credit Card that are more than 90 days in arrears (including write-off and write-off statuses) will be deleted.
  • How to find out the number of Maybank TREATS Points:
    • On the Maybank Credit Card billing statement.
    • Send SMS to 69811 with the format : BONUSPOINT <space> Last 6 digits of Maybank Credit Card. Make sure you use a mobile number (HP) that has been registered in the Maybank Credit Card system.
    • Call Maybank Customer Care at 1500611.
  • How to redeem Maybank TREATS Points:
    • Call Maybank Customer Care at 1500611.
    • Email to customercare@maybank.co.id with the format:

Email subject : EXCHANGE Maybank TREATS POINTS
Include the following information in the email. Example :

Name : Tony Irawan
Maybank Credit Cards No : 1234 5678 1234 5678
Redemption type : Mileage
Description :

AirAsia BIG Points

TREATS Points redemption : 40.000
  1. Maybank TREATS Points redemption can be done if Maybank Credit Card is active, not blocked, there is no usage that exceeds the credit limit and there is no late payment.
  2. Maybank TREATS Points cannot be transferred to other Maybank Credit Cardholders, nor to other parties including cannot be transferred to heirs of Maybank Credit Cardholders. .
  3. Maybank TREATS Points on one card cannot be transferred to another card, except for renewal cards and replacement cards of the same card type,
  4. Maybank TREATS Points from Maybank Credit Cards will be deemed lost if a Maybank Credit Card cancellation/closure occurs by Maybank Credit Cardholders.
  5. Maybank TREATS Points redemption is based on the accumulated number of Maybank TREATS Points recorded on the billing statement of Maybank Credit Cardholders. Redemption requests will be automatically canceled if there are not enough Maybank TREATS Points.
  6. In the event of a transaction forgery or anything that according to Maybank Indonesia does not meet the requirements for calculating Maybank TREATS Points, the number of Maybank TREATS Points that have been collected by Maybank Credit Cardholders will be reduced by the number of Maybank TREATS Points for transactions that do not meet these requirements. Furthermore, if after an investigation, the transaction becomes valid, Maybank will immediately add Maybank TREATS Points obtained based on the transaction in the next calculation.
  7. Maybank has the right to temporarily or properly suspend and/or cancel the calculation of Maybank TREATS Points if the Maybank Credit Cardholders violates the terms of use on Maybank Credit Card.
  8. Unless otherwise stated, Maybank TREATS Points awarded by Maybank Indonesia can only be used for Maybank TREATS Points programs held by Maybank in the Indonesian territory.
  9. Maybank from time to time on its own discretion, has the right to review the participation of Maybank Credit Cardholders in Maybank TREATS Points e-Catalog. In this case if Maybank Indonesia decides that the Maybank Credit Cardholders cannot follow Maybank TREATS Points e-Catalog, then Maybank will notify the Maybank Credit Cardholders.
  10. Maybank TREATS Points e-Catalog orders that have been received and processed by Maybank Indonesia cannot be exchanged and/or canceled for any reason.
  11. The goods in the selected Maybank TREATS Points e-Catalog cannot be returned or exchanged for cash.
  12. Replacement of goods due to defects or damage can only be served within 3 (three) calendar days after the item is received. After this time has passed, requests for reimbursement cannot be served.
  13. Goods that have been ordered are sent by the courier according to the shipping address listed on the Maybank Indonesia system.
  14. If for some reason the product/voucher inventory in the Maybank TREATS Points e-Catalog is not available and Maybank Indonesia is unable to order or replace a product or model that has equivalent quality and value, then Maybank has the right to stop bidding on Maybank TREATS Points e-Catalog and notify Maybank Credit Cardholders.
  15. Maybank does not provide guarantees or guarantees to Maybank Credit Cardholders in connection with the specifications and conditions in Maybank TREATS Points e-Catalog . The specifications listed in the Maybank TREATS Points e-Catalog are given based on the explanation received by Maybank Indonesia from the goods supplier company.
  16. Requests for Maybank TREATS Points redemption will be processed in the order in which they are received and depend on the availability of goods and Maybank Indonesia's ability to fulfill the Maybank Credit Cardholder's request.
  17. Inventory items listed in Maybank TREATS Points e-Catalog are valid according to a specified period of time.
  18. Maybank Credit Cardholders or the authorized recipient of the prize shall signed the form and receipt of goods by stating the name clearly, signature, identity card number and date of receipt.
  19. Maybank Credit Cardholders or authorized gift recipients must refuse items sent if their names and addresses do not match those intended or return them to Maybank Indonesia or the nearest Maybank branch.
  20. Maybank Credit Cardholders who redeem Maybank TREATS Points with vouchers/certificates must prepare a power of attorney and a photocopy of the recipient's ID card if the voucher sent is not received directly by Maybank Credit Cardholders.
  21. Maybank Customer Care will accommodate all complaints of Maybank Credit Cardholders in connection with the shipment of Maybank TREATS Points e-Catalog. Maybank Indonesia will inform the complaint to be followed up by the courier shipping catalog. Information about Maybank TREATS Points e-Catalog can be accessed through the website at www.maybank.co.id/ecatalog 
  22. Redemption in the form of certificates or vouchers cannot be cashed and combined with other offers that are at the time offered, both those offered by Maybank and/or other parties, unless specified differently.
  23. Copies (photocopies) or duplicate certificates/vouchers do not apply and cannot be accepted as a substitute for the original certificate/voucher.
  24. The certificate/voucher is valid until the specified date as stated in the certificate/voucher. If the certificate/voucher cannot be used until the date stated, the certificate/voucher will become expired and no longer valid. Expired certificates/vouchers cannot be replaced or exchanged with other certificates/vouchers.
  25. For purchases with certificates/vouchers do not apply to promotional items and cannot be combined with other promotions unless specified differently.
  26. Exchanges in the form of certificates/vouchers, unless otherwise stipulated in writing do not include other costs that do exist if there are fees for the use of certificates/vouchers that are borne by the Maybank Credit Cardholders.
  27. Terms and conditions of others regarding Maybank TREATS Points is an integral part of the Terms of Public Issuance and Use of Maybank Credit Cards. Maybank Indonesia has the right to change, delete and or add terms and conditions at any time according to its conduct, without prior notice to Maybank Credit Cardholders.
  28. Maybank Indonesia is not responsible if things happen outside of Maybank's power (force majeure) but not limited to natural disasters, demonstrations, wars which cause equipment damage, changes in governmental practices which have a major influence on the implementation of Maybank TREATS Points e-Catalog.
  29. WORKING DAY is a day on which Maybank Indonesia's operations operate with reference to the provisions of the Government or Bank Indonesia.
  30. MAJEURE FORCE is any event or event outside of human power, including but not limited to government policies in the monetary, political, military, war, riot, natural disasters, strikes, epidemics, which results in the inability to implement the terms and conditions of this program.
  31. Maybank Indonesia has made every effort to enter data and information contained in brochures and other forms of communication. We are not responsible in any form in connection with data inaccuracies, misrepresentations, print errors or inaccurate information contained therein.
  32. At its sole discretion, Maybank Indonesia has the right to suspend or terminate Maybank TREATS Points and related programs through written notification to Maybank Credit Cardholders.
  33. Hereby Article 1266 of the Civil Procedure Code in force in the Republic of Indonesia is set aside and Maybank Indonesia does not require a decision from the Indonesian Court to terminate Maybank TREATS Points and related programs at any time.
  34. Maybank Credit Cardholders who enter delinquent status/do not make payments for 90 days, the Maybank TREATS Points balance will be forfeited. If the customer has made the payment in the future, the Treats Points that have been burned cannot be credited again.
  35. Every Maybank TREATS Points redemption made by Maybank Credit Cardholders will be subject to a fee for Maybank TREATS Points redemption. The fees for Maybank TREATS Points redemption are as follows:

Types of  Maybank TREATS Points Redemption

Fee (IDR)

Mileage

20,000

Non Mileage

10,000

Information:
The fee for Maybank TREATS Points redemption is charged every time a Maybank Credit Cardholders redeem Maybank TREATS Points and per type of item/product redeem.

MAP Club Point

Redeem your Maybank TREATS Points to MAP Club Points and spend in more than 2,000 partner stores, various leading brands, such as Marks & Spencer, ZARA, Mango, Cotton On, Nike, Adidas, Skechers, TUMI, Starbucks, Burger King, Krispy Kreme, SOGO, SEIBU and Lafayette Galleries.

  • MAP Club Point membership follows the terms and conditions of the MAP Club
  • For Maybank Credit Cardholders who are not yet members of MAP Club Points, please register through the website https://www.mapclub.com/  or Mobile Apps
    • Android users : http://bit.ly/AndroidMAP
    • iPhone users : http://bit.ly/iosMAP
 

Maybank Visa Infinite Credit Card

Maybank JCB Credit Card

Maybank Visa / Mastercard Platinum Credit Card

Maybank Visa / Mastercard Gold Credit Card

Amount of Maybank TREATS Points

10,000

10,000

10,000

10,000

Amount of MAPCLUB Points

300,000

200,000

400,000

200,000

Applies multiply

  • MAP Club Points will be added directly to the MAP Club Cardholder account maximum of 3 working days after the submission is approved and verified.
  • MAP Club Points can be redeemed with discounted product prices listed on the website / mobile apps MAP Club with a nominal 1 MAP Club Point = IDR1
  • MAP Club Point expiry date follows the calendar year so that all MAP CLUB Points will expire on 31 December each year
  • Terms & Conditions for using MAP Club Points as applicable on the https://www.mapclub.com/en/information/terms page
  • A complete list of stores that accept MAP Club can be seen at https://www.mapclub.com/en/shop
Traveloka Points
  • Traveloka membership follows the terms and conditions of Traveloka.
  • For Maybank Credit Cardholders who are not yet members of Traveloka, please register via the website www.traveloka.com or mobile apps, please download Traveloka on Play Store/ App Store.
 

Maybank Visa Infinite Credit Card

Maybank JCB Credit Card

Maybank Visa / Mastercard Platinum Credit Card

Maybank Visa / Mastercard Gold Credit Card

Amount of Maybank TREATS Points

5,000

5,000

5,000

5,000

Amount of Traveloka Points

250,000

200,000

100,000

100,000

Applies multiply

  • Traveloka Points will be added directly to the Traveloka Cardholder account for a maximum of 14 working days after the submission is approved and has been verified.
  • Traveloka Points can be redeemed for discounted product prices listed on the Traveloka website / mobile apps with a nominal of 1 Traveloka Points = IDR1
  • Terms & Conditions for using Traveloka Points as applicable on the page https://www.traveloka.com/en-us/loyalty-points
Tiket Point
  • Tiket Point membership follows the terms and conditions of Tiket.com
  • For Maybank Credit Cardholders who are not yet members of Tiket.com, please register via the website www.Tiket.com or mobile apps, please download Tiket.com on Play Store/ App Store.

 

 

Maybank Visa Infinite Credit Card

Maybank JCB Credit Card

Maybank Visa / Mastercard Gold Credit Card

Maybank Visa Infinite Credit Card

Amount of Maybank TREATS Points

5,000

5,000

5,000

5,000

Amount of Tiket Points

250,000

200,000

100,000

100,000

Applies multiply

  • Tiket Points will be added directly to the  Tiket.com Cardholder's account  maximum of 14 working days after the submission is approved and has been verified.
  • Tiket Points can be redeemed for discounted product prices listed on the Tiket.com website / mobile apps with a nominal of 1 Tiket Points = IDR1
  • Terms & Conditions for using Tiket Points as applicable on the page https://www.tiket.com/rewards
Dinomarket

Exchange your Maybank TREATS Points with various attractive products at Dinomarket.

Terms and Conditions :

  • Visit the website www.dinomarket.com/MaybankTreatsPoints/ for various interesting products.
  • Make sure you have enough Maybank TREATS Points to do the redemption.
  • Maybank Credit Card used at checkout is a card that will be exchanged for Maybank TREATS Points.
  • To combine Maybank TREATS Points from several Maybank Credit Cards that you have into 1 card, please contact Maybank Customer Care at 1500611.
  • An administration fee of IDR10,000 will be charged immediately at checkout.
  • After the check-out process is complete, Maybank will verify a maximum of 3 working days.
  • If the verification is successful, Dinomarket will send the goods according to the shipping address.
  • If the verification fails, this Maybank TREATS Points redemption will be canceled. An administration fee of IDR 10,000 will be credited back to your Maybank Credit Card.
Voucher
  • Redeem your TREATS Points for various vouchers.

E-Voucher

Value ( IDR )

 

 

100,000

 

100,000

 

100,000

 

100,000

hm

 

100,000

 

100,000

 

100,000

 

 

Maybank Visa Infinite Credit Card

Maybank JCB Credit Card

Maybank Visa / Mastercard Platinum Credit Card

Maybank Visa / Mastercard Gold Credit Card

Maybank TREATS Points

7,500

10,000

5,000

10,000

Amount of Voucher (IDR)

100,000

100,000

100,000

100,000

Applies multiply

E-Voucher
  • Redeem your TREATS Points for various e-vouchers.

E-Voucher

Value ( IDR )

 

100 ribu

 

100 ribu

 

100 ribu

 

100 ribu

hm

 

100 ribu

 

100 ribu

 

100 ribu

 

100 ribu

 

100 ribu

 

100 ribu

 

Maybank Visa Infinite Credit Card

Maybank JCB Credit Card

Maybank Visa / Mastercard Platinum Credit Card

Maybank Visa / Mastercard Gold Credit Card

Maybank TREATS Points

6,000

7,500

3,500

7,500

Amount of E-Voucher (IDR)

100,000

100,000

100,000

100,000

Applies multiply

e-voucher Blibli redemption

 

Maybank Visa Infinite Credit Card

Maybank JCB Credit Card

Maybank Visa / Mastercard Platinum Credit Card

Maybank Visa / Mastercard Gold Credit Card

Maybank TREATS Points

5,000

7,000

2,000

7,000

Amount of e-Voucher Blibli (IDR)

100,000

100,000

100,000

100,000

Applies multiply

Terms and conditions for e-vouchers redemption:

  1. Blibli e-voucher
    1. Blibli e-voucher can be used to purchase all products on the Blibli website/application except for precious metal products, Blibli Gift Cards and/or digital products, cigarettes, lighters, and infant formula milk under 1 year.
    2. Blibli e-voucher can only be used on the Blibli site/app.
    3. Blibli e-voucher can be used with a minimum transaction on the Blibli website/application, which is the value of the Blibli e-voucher plus IDR10,000 and payment is made with a Maybank Credit Card.
    4. Blibli e-voucher has a validity period of 6 (six) months since the Blibli e-voucher code is sent via email by Blibli.
    5. Blibli's e-voucher will only deduct the value of the product and exclude or exclude shipping, insurance or other costs. The cost is borne entirely by the Blibli E-voucher user.
    6. Blibli e-voucher cannot be combined with fellow vouchers or other ongoing promotions.
    7. Blibli e-voucher can only be used for 1 (one) transaction and immediately deduct the value of Blibli e-vouchers.
    8. Blibli e-voucher are non-returnable and non-refundable.
    9. Blibli e-voucher can be transferred by the recipient of the Blibli e-voucher during payment using a Maybank Credit Card.
    10. Every transaction made on the Blibli website/application including the use of Blibli e-voucher must follow the terms and conditions.

  2. Other e-voucher
    1. The voucher code will be sent via SMS with the MAYBANK sender at most 5 working days after the exchange.
    2. The e-voucher code will be sent via SMS to the customer's telephone number registered in the Maybank system
    3. The process of sending e-vouchers is a maximum of 5 working days.
    4. The customer gets an SMS containing the link, PIN, and validity period of the e-voucher.
    5. E-voucher redemption can only be done as long as the eVoucher is still active.
    6. To exchange e-vouchers, click the link then enter a 6 digit PIN.
    7. Press the "Redeem" button to do the e-voucher exchange directly at the relevant merchant/store.
    8. Redeem e-vouchers can only be done by cashiers.
Mileage
  • Mileage membership will follow the terms and conditions of each airline's mileage program.
  • For Maybank Visa Infinite and Platinum Credit Cardholders who are not yet members of the stated mileage program, they can register via the website of each airlines:
    • KrisFlyer Miles : www.krisflyer.com
    • GarudaMiles : https://www.garuda-indonesia.com/id/id/web-service-form/register-member-garudamiles
    • Asia Miles : www.asiamiles.com
    • Enrich Miles : www.enrich.malaysiaairlines.com
    • AirAsia BIG Point : http.app.airasiabig.com/id/

     

 

Jumlah Minimum Maybank TREATS Points

KrisFlyer, Garuda Miles, Asia Miles, dan Enrich Miles

Maybank Kartu Kredit Visa Infinite

30.000

30.000

Maybank Kartu Kredit JCB

30.000

30.000

Maybank Kartu Kredit Visa / Mastercard Platinum

30.000

15.000

Maybank Kartu Kredit Visa / Mastercard Gold

NA

Applies multiply

 

 

Jumlah Minimum Maybank TREATS Points

Airasia Points yang diperoleh

Maybank Kartu Kredit Visa Infinite

10.000

20.000

Maybank Kartu Kredit JCB

10.000

15.000

Maybank Kartu Kredit Visa / Mastercard Platinum

10.000

5.000

Maybank Kartu Kredit Visa / Mastercard Gold

10.000

5.000

 

Airport Lounge

Complimentary airport lounge access with Maybank TREATS Points redemption at various airports in Indonesia.

Terms and Conditions:

  • Valid for Maybank JCB/Visa/Mastercard® Platinum Credit Cards.
  • List of participating airport lounges  click here
  • Applies 2,500 TREATS Points for accessing 1 person airport lounge access. Multiply applies.

Complimentary access airport lounge mechanism:

  • Maybank will refund the retail transaction with a maximum of 7 (seven) working days after the transaction is recorded in the bank system.
  • The results of TREATS Points redemption will be seen in the next billing statement.
Annual Fee

Enjoy free annual fee with your TREATS Points redemption.

Treats Point Catalogue
Terms and Conditions

Check and redeem Your TREATS Points

For every  transaction with Maybank Credit Card, you will get TREATS Points. The more You do transaction, the more TREATS Points You earned. Prior to redemption, You can check Your TREATS Points easily.

SMS  to 69811 type BONUSPOINT<space>Card Number (the last 6 digits)
Contact Customer Care at 69 811
Check your Maybank Credit Card billing statement
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