Welcome Bonus 10,000 Maybank TREATS Points

1. Transaction anywhere with Maybank Credit Card Visa Infinite within the first 3 (three) months since card approval.
2. Transactions that count are offline or online retail shopping transactions, both at home and abroad.
3. Not applicable to Maybank XCash, XBill, XPJC, Balance Conversion transactions, and cash withdrawals at ATMs using a Maybank Credit Card
4. Welcome bonus is only valid for Maybank Major Credit Card that has been issued for the first time. Not valid for other types of Maybank Credit Cards from existing (add on), renewal, replacement and supplement cards.
5. Cardholders are required to carry out accumulated transactions with the following conditions:

   Welcome Bonus Applies	Transaction Period	Gifting Period
   Maybank TREATS Points up to 10,000 points with min. accumulated transactions of IDR30 million	3 (three) months after the card is approved	1 (one) month after 3 (three) months of card approval Prizes will be given to the customer's Maybank Credit Card number

6. When giving the welcome bonus, the Maybank Credit Card must be active, not blocked, there is no usage that exceeds the credit limit and there are no late payments.
7. Any complaints related to Maybank Credit Cards may be submitted through Maybank Customer Care at 1500611 or +6221 78869811 (from overseas), or via email to customercare@maybank.co.id no later than 90 (ninety) calendar days after the end of the Program Period. Maybank reserves the right to reject any complaints submitted beyond this period.
8. Points redemption terms and conditions refer to Click here.

Discover the World

1. Earn 1 Maybank TREATS Point for every spend of IDR8,800 on all transactions, anywhere.
2. Eligible transactions include retail purchases or installment transactions made via EDC machines or online, both domestically and overseas.
3. Not valid for Maybank XCash, XBill, XPJC, Balance Conversion transactions, cash withdrawals at ATMs, or QR transactions funded by Maybank Credit Cards.
4. Maybank TREATS Points earned on your Maybank Credit Card are valid for up to 1 (one) year from the date the points are earned.
   Example: Maybank TREATS Points earned on 15 November 2024 are valid until 15 November 2025 (1 year). Maybank TREATS Points earned before 1 February 2025 will be valid until 1 February 2026. Maybank TREATS Points may be combined per Maybank Credit Cardholder from all Maybank Credit Cards used. More info (Maybank TREATS)
5. Maybank TREATS Points earned will be credited daily, 1 (one) business day after your Maybank Credit Card transaction is posted in the Maybank system.
6. Redeem your Maybank TREATS Points for selected travel e-vouchers or partner airline miles by contacting Maybank Customer Care at 1500611 or +62 21 7886 9811 (from overseas), or by email at customercare@maybank.co.id with the subject “Redeem Maybank TREATS Points.
   

For more information, please visit Maybank TREATS click here

Guaranteed Low Foreign Exchange Rate & 0% Installment up to 12 months

Plan your vacation abroad, enjoy guaranteed low foreign currency exchange rates & ease of transactions with 0% installments using a Maybank Credit Card.

Transaction period until 31 December 2026

General terms & conditions:

• Valid for offline retail transactions overseas and abroad using foreign currencies.
• Not valid for cash advance transactions (cash advance at ATM), Maybank XCash and XBill.
• Valid for all Maybank Credit Cards issued by Maybank Indonesia, except Maybank Corporate Credit Cards.

Foreign Currency Exchange Rate Guarantee Terms and Conditions:

Guaranteed low foreign exchange rates, provided in the form of reimbursement for the difference between the foreign exchange rate offered by Maybank Visa Credit Card and that of other credit cards for transactions made on the same day.

Terms and conditions for exchange rate difference claims:

• The maximum period for submitting an exchange rate difference claim is within 30 (thirty) days after the transaction appears on the Maybank Credit Card billing statement.
• The maximum amount of exchange rate difference claims that a customer can receive in the last 12 (twelve) months is IDR5 million/customer submitted.
• Attach the credit card billing statement from the other bank showing the exchange rate that is lower than the rate provided by Maybank, and send it via email to customercare@maybank.co.id with the email subject: Claim for Exchange Rate Difference - Overseas Program.
• Claims are made by attaching proof of credit card bills from other banks with the same principal as the Maybank Credit Card used for the transaction, for example: Visa .
• Comparison of transactions using credit cards from other banks must be made on the same day as transactions from the same card owner with transactions made using a Maybank Credit Card.
• If the results of the investigation prove that another bank provides a lower exchange rate, the difference in the exchange rate will be credited in the form of cashback, no later than 30 (thirty) days after the claim is made.
• At the time of crediting cashback, the Maybank Credit Card owned must be in an active condition, no blocking, no over limit, and no late payments.
• PT Bank Maybank Indonesia Tbk has the right to cancel, postpone, extend or end this program beforehand: varying, deleting or adding any of the terms and conditions at its absolute discretion and will be informed via the Maybank website at www.maybank.co.id
• At any time, Maybank, based on its own discretion, has the right to disqualify customers who are proven or indicated to have committed fraud, violated applicable laws and regulations and/or carried out other deliberate manipulation in connection with the implementation of the program.

Illustration:

Maybank Visa Credit Card exchange rate 1 USD = IDR14,500
Other Bank Visa Credit Card exchange rate 1 USD = IDR14,250
Customer Purchase Transaction Value = USD2,000
Cashback on guaranteed low exchange rate = IDR500,000
Difference on exchange rate IDR14,500 - IDR14,250 = 250 x spend value USD2,000

Installment Terms and Conditions:

Enjoy 0% installments for up to 12 months with a Maybank Credit Card.

The minimum transactions that can be done in 0% installments are as follows:

You can apply for 0% Installment by:

• Contact Maybank Customer Care at 1500611, or +6221 78869811 (from overseas)
• Send an email to customercare@maybank.co.id by informing:

• Email subject: 0% Installment Overseas Program
• Name:
• Maybank Credit Card Number:
• Transaction information:
  • Transaction date
  • Number of transactions
  • Place of transaction/Merchant name
  • Choice of tenor

• Transactions that will be converted into installments are transactions that have been recorded in the Maybank system or printed on the monthly billing statement before the payment is due.
• When converting the transaction into installments, the Maybank Credit Card owned must be in an active condition, no blocking, no over limit, and no late payments.
• Your Maybank Credit Card limit will be blocked for the number of transactions and the card limit will automatically be reduced to the amount of the monthly installment payment. If the Maybank Credit Card Holder makes a payment before the installment tenor ends, a fee of IDR300,000 will be charged.
• PT Bank Maybank Indonesia Tbk has the right to cancel, postpone extending or terminating this program before: vary, delete, or add one of the terms and conditions with absolute decision and will be informed through the Maybank website at www.maybank.co.id.
• Maybank at any time based on its own consideration has the right to disqualify a Customer who is proven or indicated to have committed fraud, violated the applicable laws and regulations and/or carried out other intentional manipulation in connection with the implementation of the program.