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Important Info

Effective from 1st February 2023, enjoy a new feature from Maybank Visa Infinite Credit Card, previously Competitive Exchange Rate feature, changed to Guaranteed Low Foreign Exchange Rate.

Benefit

Enjoy infinite privileges when you travel the world with Maybank Visa Infinite Credit Card.

 

Welcome Bonus MAPCLUB Points


Get MAPCLUB Points bonus up to 2 million points by making transaction anywhere in the first 3 months

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Discover the World with Miles


Collect Airline Miles, exchange them for airplane tickets for trips to favorite destinations with conversions equivalent to 1 (one) Airline Miles for every IDR7,500 retail shopping transaction.

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Guaranteed Low Foreign Exchange Rate


Enjoy vacation abroad with guaranteed low foreign exchange rate.



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Airport Service Privilege


Privilege access to domestic airport lounges for your convenience




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Infinite Golf Privilege


Enjoy complimentary green fees for playing golf in 100 golf clubs in 19 countries




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Welcome Bonus MAPCLUB Points up to 2 million points.

  1. Shop anywhere with the Maybank Visa Infinite Card within 3 months upon cards activation.
  2. Transactions that are valid are retail shopping transactions and installments at EDC machines and online, both domestic and overseas.
  3. Not valid for Maybank X-Cash, X-Bill, XPJC, Balance Conversion, and cash withdrawal transactions at ATM machines.
  4. Only valid for Maybank Visa Infinite Card which is issued for the first time, both main card and supplementary card.
  5. Not valid for renewal cards or replacement cards.
  6. Minimum transaction and bonus MAPCLUB Points are as follows:
    Minimum transaction IDR4 million IDR10 million

    IDR20 million

    Bonus MAPCLUB Points

    400 thousand points

    1 million points 2 million points
  7. MAPCLUB Points will be credited to the Cardholders mobile number registered in the Maybank system and MAPCLUB Points account no later than the end of the following month.
  8. Illustration of card activation date, transaction period, and MAPCLUB Points bonus award period are as follows:
    Card Activation Transaction Period MAPCLUB Points Giving Period

    October 2021

    31st  January 2022 28th  February 2022
    November 2021 28th  February 2022 31st  March 2022
    December 2021 31st  March 2022 30th  April 2022
  9. MAPCLUB Points can be exchanged for product discounts listed on the MAPCLUB Points website/mobile apps. 1 MAPCLUB Point = IDR1
  10. MAPCLUB Points will be forfeited no later than 1 year after the transaction date. Example: transaction on 17th April 2021, then MAPCLUB Points will be forfeited on 30th April 2022.
  11. MAPCLUB Points is valid for transaction on the website www.mapclub.com/help/aboutus/termsconditions
  12. At the time of welcome bonus distribution, the Maybank Credit Card must be in an active condition, not blocked, not over limit and no late payment.

 

Discover the World with Miles

  1. Get 1 Maybank TREATS Points for every IDR7,500 shopping transaction anywhere.
  2. Exchange your Maybank TREATS Points into mileage to get the opportunity to enjoy free flights to various destinations around the world. Choice of airlines, minimum redemption, and earned mileage are as follows:
    Airlines

    Minimum Maybank TREATS Points
    Converted

    Mileage
    earned
    Singapore Airlines 30,000 30,000
    KrisFlyer
    Garuda Indonesia 30,000 30,000
    Garuda Miles
    Cathay Pacific 30,000 30,000
    Asia Miles
    Malaysia Airlines 30,000 30,000
    Enrich Miles
    Air Asia 10,000 20,000
    BIG Points
  3. Valid for retail shopping and installments transactions at EDC machines and online, both domestic and overseas.
  4. Not valid for Maybank X-Cash, X-Bill, XPJC, Balance Conversion, and cash withdrawal transactions at ATM machines.
  5. Collected Maybank TREATS Points will be credited every print date of your Maybank Visa Infinite Credit Card billing statement.
  6. You can check the total of your Maybank TREATS Points by SMS to 69811 with format BONUSPOINT <space> The last 6 digits of your Maybank Credit Card. Use the mobile number registered in the Maybank Credit Card system.
  7. Exchange your Maybank TREATS Points to mileage by contacting Maybank Customer Care at 1500611 or email to customercare@maybank.co.id with email subject Redeem Maybank TREATS Points.
  8. When exchanging Maybank TREATS Points to mileage, Maybank Credit Card must be in active condition, not blocked, not over limit, and no late payment.
  9. For further information please refer to click here

Guaranteed Low Foreign Exchange Rate

Enjoy guaranteed low foreign exchange rates for both traveling and online shopping in foreign currencies. You can make a claim for the foreign currency exchange difference provided by the Maybank Credit Card, if it is proven that there is a lower exchange rate on the same Maybank Visa Credit Card and on the same transaction day.

Claims for foreign exchange differences are made under the following conditions:

  • Transactions being compared are retail purchases (excluding cash advances).
  • The maximum claim for exchange differences can be made no later than 30 (thirty) days after the transaction is printed on the Maybank Credit Card billing statement.
  • Claims are made by attaching proof of billing from another bank's Credit Card with the same principal and level (Visa Infinite) with the Maybank Credit Card used for the transaction.
  • Comparison of transactions using credit cards from other banks must be made on the same day as transactions made using Maybank Credit Cards.
  • Attach proof of billing from another bank informing a lower exchange rate than that given by Maybank in an email sent to customercare@maybank.co.id.
  • If the results of the investigation prove that another bank provides a lower exchange rate, then the difference in exchange rates according to Maybank's calculations will be credited in the form of cashback to your Maybank Credit Card, no later than 30 (thirty) days after the claim was made.
  • At the time of cashback crediting, the Maybank Credit Card owned must be active, no blocking, no over limit, and no late payments.

Illustration:
Maybank Visa Credit Card exchange rate 1 USD = IDR14,500
Other Bank Visa Credit Card exchange rate 1 USD = IDR14,250
Customer Purchase Transaction Value = USD2,000
Cashback on guaranteed low exchange rate = IDR500,000
Difference on exchange rate IDR14,500 - IDR14,250 = 250 x spend value USD2,000

Airport service privilege

While waiting for your flight, enjoy domestic airport lounge complimentary access. For the list of airport lounge that participated, click here

Infinite golf privilege

Enjoy complimentary green fees for Maybank Visa Infinite main and supplement Credit Cardholders plus discount up to 10% for every guest at 100 golf clubs in 19 countries.

For further information click here

 

Travel Insurance


Get up to IDR1 billion travel insurance coverage for overseas flight ticket purchase

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Facility & Services


Facility & services for Maybank Visa Infinite Credit Card.

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Fee & Rates


List of fees & rates for Maybank Visa Infinite Credit Card.

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Travel Insurance

Enjoy travel insurance with coverage up to IDR1 billion when you purchase overseas flight ticket using Maybank Visa Infinite Credit Card. Also get compensation up to IDR300 million when you claim overseas medical expense.

You can also claim any flight disruption, flight delay, baggage delay, or baggage lost, with compensation up to IDR10 million.

For more information click here

Facility & Services

  1. Maybank Customer Care
    Contact Maybank Customer Care at 1500611 or email customercare@maybank.co.id
  2. Maybank XBill
    Register your monthly bills such as electricity, water, home phone, mobile post-paid, or TV Cable for easy payment transactions. Contact Maybank Customer Care at 1500611 for registration.
  3. Maybank XCash
    Enjoy a cash loan facility from your Maybank Credit Card Limit with interest rate starts from 0% and tenor up to 24 months.
  4. Maybank XPay
    Convert your transactions into fixed installments with competitive interest rate and tenor up to 24 months.
  5. Maybank Balance Conversion
    Convert all your Maybank Credit Card bills that will be due to fixed installments with competitive interest rate and tenor up to 12 months.
  6. Maybank Credit Shield
    Protect you or your heirs from the obligation to pay off Maybank Credit Card bills if you die / having permanent disability, with a premium of 0.69% of the monthly bill.
  7. 6-Digit PIN
    Your Maybank Credit Card completed with a 6-digit PIN. Use it for your secure transactions on EDC machines or cash withdrawals at ATM machines.
  8. 3D-Secure
    Online transactions with Maybank Credit Card are becoming more secure with the 3D-Secure feature. One Time Password (OTP) will be sent to the mobile number registered in the Maybank Credit Card system.
  9. Transaction Alert
    More convenience transaction with Maybank Credit Card with transaction notification sent to your email address and / or SMS to your mobile number registered in the Maybank system. Update your email data by contacting Maybank Customer Care at 1500611.
  10. e-Billing Statement
    Get your Maybank Credit Card monthly billing statement conveniently at your personal email address.
  11. Convenience to Check Bill & Limit
    Use M2U ID Web (internet banking) and M2U ID App (mobile banking) to get information of remaining limits, billing amounts, and the latest total usage from your Maybank Credit Card. Download M2U ID on Play Store/ App Store. M2U ID App registration/activation guide click here

Fee & Rates

List of fees and rates for your transparency while using Maybank Credit Card.

For more information Clik here

Minimum annual income
IDR300 million
Annual fee
IDR1.5 million

Requirements


Employee

Self-Employee

Professional

General Requirements for Employees:
  • Citizens or foreigners with a valid passport and KIMS / KITAS.
  • Primary Card Applicants aged 21 years (or married) - 65 years.
  • Supplementary Card Applicant aged 17 years old (or married).
  • Minimum income of IDR300 million per year.
  • Minimum length of work is 2 year.
  • Has a good credit history at SLIK.

Required Documents:
  • Credit card application form (original).
  • Copy of KTP (WNI).
  • Copy of Passport and KIMS / KITAS valid min. 6 months (foreigners).
  • Copy of NPWP.
  • Copy of other bank credit card (if any).
  • Salary Slip/Work Certificate (original).

General Requirements for Self-Employees:

  • Citizens or foreigners with a valid passport and KIMS / KITAS.
  • Primary Card Applicants aged 21 years (or married) - 65 years.
  • Supplementary Card Applicant aged 17 years old (or married).
  • Minimum income of IDR300 million per year.
  • minimum length of business is 2 years.
  • Has a good credit history at SLIK.

Required Documents:

  • Credit card application form (original).
  • Copy of KTP (WNI).
  • Copy of Passport and KIMS / KITAS valid min. 6 months (foreigners).
  • Copy of NPWP.
  • Copy of other bank credit card (if any).
  • Copy of Bank Statement last 3 months or latest Tax Payable.
  • Copy of Business License.

General Requirements for Professional:

  • Citizens or foreigners with a valid passport and KIMS / KITAS.
  • Main Card Applicants aged 21 years (or married) - 65 years.
  • Supplementary Card Applicant aged 17 years old (or married).
  • Minimum income of IDR300 million per year.
  • minimum 2 years at the existing profession.
  • Has a good credit history at SLIK.

Required Documents:

  • Credit card application form (original).
  • Copy of KTP (WNI).
  • Copy of Passport and KIMS / KITAS valid min. 6 months (foreigners).
  • Copy of NPWP.
  • Copy of other bank credit card (if any).
  • Copy of Bank Statement last 3 months or latest Tax Payable.
  • Copy of License of Practice.
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