Referring to POJK Number 40 / POJK.03 / 2019, Maybank applies the one debtor principle where your collectability status will be determined from all loan facilities available at Maybank.

 Explanation of the one debtor principle at Maybank:

  1. Your collectability status is determined from all loan products available at Maybank.
  2. The collectability status is as follows:

Collectability

Overdue

Remark

1

0

Current

2

1 – 90 Days

In Special Attention

3

91 – 120 Days

Substandard

4

121 – 180 Days

Doubtful

5

More than 180 Days

Loss

3. For example, you are a Maybank Customer with the following loan conditions at the position of May 31, 2021:

Loan

Overdue

Collectability

Credit Card

0 Days

1

Mortgage

23 Days

2

Car Loan

92 Days

3

Thus, in the reporting position on 31st May 2021, your collectability status as a Maybank Customer is 3 (Substandard).

To maintain your collectability status, please kindly ensure that all credit facilities that you have at Maybank are paid on time.