21 October 2024

Information On Amendments to The Terms Of Power Of Attorney

 

Maybank Indonesia is committed to providing convenience and satisfaction in banking services to all Customers. We hereby inform you that effective  2 October 2023, there are  amendments to the terms of the Power of Attorney (POA) for Non-Individual Accounts (Company), which Maybank Indonesia had informed you regarding the change through your Business Financial Advisor (BFA).

In this regard, we inform Customer  with Non-Individual Account (Company) as follows :

  1. Customers  with Power of Attorney (POA) before 2 February 2022 to update the Power of Attorney (POA).
  2. Customers  with Power of Attorney (POA) starting 2 February 2022, the validity period of the Power of Attorney (POA) is three (3) years from the period it is signed and/or until the revocation/update is carried out.

To ensure the continuation of the service, please update the Power of Attorney (POA) of your Non-Individual Account (Company) at the nearest Maybank branch office or contact your Business Financial Advisor (BFA) no later than the 30 December 2024. Maybank branch office location information click here

If the Power of Attorney (POA) updates have not been made until the specified time, Maybank Indonesia will no longer  able to carry out transactions using the Power of Attorney (POA) followed by account blocking until the renewal of  the Power of Attorney (POA) at the nearest Maybank Indonesia branch being made.

For product and/or service information 24/7, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or via email to customercare@maybank.co.id (Monday – Friday at 08.00 AM – 08.00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05.00 PM Western Indonesia (WIB).

Thank you

Best regards,
Maybank Indonesia