Pay Loans/Installments More Easily and Conveniently via the M2U ID App

30 September 2025

For individuals and families, loan/installment payments for homes, vehicles, and other needs are financial responsibilities that must be managed with proper planning.

Loans are one of the most commonly used financial instruments to meet both short-term and long-term needs. Some of the main reasons people apply for loans include:

• Business capital
  

  Helping business people develop their businesses without having to wait for capital to accumulate.

• Education
  

  Supporting school or college fees so they are not delayed.

• Vehicles
  

  Facilitating the ownership of private or business vehicles.

• Other needs
  

  From home renovations and travel to emergency needs.

Taking out a loan means having a big responsibility. Making timely installment payments is key to avoiding additional burdens in the form of penalties or increased interest. In addition, late payments can also affect your credit rating, which can make it difficult to apply for new loans in the future.

What are the obstacles to paying loans/installments?

Although the need for loans is quite high, many people face challenges when it comes to making installment payments. Some of the obstacles that often arise are:

1. Busy daily activities that cause people to forget to pay on time.
2. Limited access to branch offices or ATMs, especially for those who live far from the city center.
3. Delays due to long queues when making offline payments.
4. Lack of flexibility in choosing payment methods.

These problems highlight the importance of innovative digital banking services that can provide quick and practical solutions.

Maybank Indonesia and M2U ID App

Maybank Indonesia, as one of the leading banks in the country, continues to innovate by providing digital services that make it easier for customers through the M2U ID App. This mobile banking application is designed to meet the financial needs of people in the digital age.

The M2U ID App offers various features, ranging from transfers, bill payments, e-wallet top-ups, to investments. All services can be accessed in one place, allowing customers to make transactions anytime and anywhere. The presence of the M2U ID App is a form of Maybank Indonesia's commitment to providing a fast and convenient banking experience.

Why is it easier to pay loans/installments with the M2U ID App?

One of the outstanding features of the M2U ID App is loan/installment payments. With this feature, customers no longer need to bother coming to a branch office or looking for an ATM machine. With just a smartphone, installment payments can be made faster.

The loan payment feature through the M2U ID App has several main advantages:

• Practical: All payment processes are done through the app.
• Fast: Transactions only require a few simple steps.
• Flexible: Supports vehicle financing and unsecured loan (KTA) payments, including from other banks.

With this convenience, the risk of late payments can be minimized.

Integration with various loan products

Not only for loans at Maybank Indonesia, the loan payment feature on the M2U ID App also supports loan payments from other banks. This provides added value for customers because they do not need to have multiple apps or visit different banks to settle their obligations. Everything can be managed in one app.

With this integration, the M2U ID App becomes an integrated solution for those who have more than one loan obligation.

How do I pay my loan/installment via the M2U ID App?

For clarity, here is a general guide to making loan payments through the M2U ID App

1. Log in to the M2U ID App
2. Select the Payment Menu on the account screen
3. Select Loan
4. Select the account you want to use for the debit
5. Click the Bill Option you want
6. Enter your Customer Number/ID
7. Enter the payment amount and click Process
8. Confirm your payment
9. Enter your Secure2u Passcode
10. Payment transaction successful

Complete information on how to pay your loan bills can be found here.

Paying loans/installments is no longer a complicated or time consuming activity. With the M2U ID App, customers can settle their financial obligations faster, safer, and more efficiently. The loan payment feature not only helps you avoid late fees, but also maintains your good credit reputation.

Let's manage loans more practically. It's time to use the M2U ID App and experience the convenience of paying bills in the palm of your hand!