5 March 2026

Information on Maybank Premier Services During the Eid Holiday

Dear Maybank Premier Customer,

Thank you for your continued trust in choosing PT Bank Maybank Indonesia Tbk (Maybank Indonesia) as your banking partner and for using Maybank Premier services.

In connection with the 2026 Eid al-Fitr holiday, for your travel convenience, we would like to inform you that any Maybank Premier service requests for the period of 17–24 March 2026, should be submitted through your Relationship Manager no later than 13 March 2026.

The Maybank Premier services include:

1. Airport Pick-Up
2. Airport Handling
3. Medical Check-Up

After this period, the standard terms and conditions for Maybank Premier services will apply. For further information, please contact your Relationship Manager (RM).

For 24/7 product and/or service information, you may contact Maybank Customer Care at 1500611 or +62 21 7886 9811 (from overseas), or via email at customercare@maybank.co.id (Monday – Friday from 08:00 to 20:00 WIB and Saturday – Sunday from 08:00 to 17:00 WIB).

Thank you.