26 June 2023
Dear Valued Customers,
As we strive to provide better services for the Customers and to support Go Green movement, we hereby to inform you the adjustment of proof of ownership of Retail/Individual Customers both Conventional and Sharia, effective August 1st 2023.
Proof of ownership adjustment as follows:
|Product/Services Type||Previous provisions||Provision as of 1st August 2023|
|Maybank/Maybank iB Savings Account including Payroll and Futures Savings Account||Single Statement||Consolidated Statement|
|Maybank Current/ Current iB Account specifically for individual account||Single Statement||Consolidated Statement|
|Maybank Deposito/Deposito iB||N/A||Consolidated Statement|
|Mutual Funds/Mutual Funds Sharia||Statement from the Custodian Bank is accessible in AKSES KSEI Application, and Customer can see directly from AKSES KSEI||
||Policy and Statement are sent to Customers directly from the Insurance Company||
|Bonds||Single Statement from Maybank Custody||
|Maybank Credit Card||Single Statement||
|Maybank KTA/Personal Finance iB||N/A||Consolidated Statement|
|Maybank KPR/ Property iB Financing||Single Statement||Consolidated Statement|
|Others Product or Gold||N/A||Consolidated Statement
The Cost of Consolidated Statement Paper Printout (reprint) through Branch Office:
|Time Range||Premier||Privilege & Mass Banking|
|1–3 month||Free of Charge||IDR50,000/Request|
Ensure your data in Maybank system is up-to-date to be able to receive Consolidated Statement sent via email.
Update your current email address data with one of the following ways:
For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to email@example.com (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time (WIB)).