1 September 2025

ANNOUNCEMENT

Referring  to the announcement dated 29 August 2025, regarding temporarily out of service at several branch office of PT Bank Maybank Indonesia Tbk ("Maybank Indonesia"), we hereby inform you that, effective Monday, 1 September 2025, the following branch offices have resumed normal operations.

List of branches currently in operation

Address

KCP Palmerah

Jl. Palmerah Utara 36-38 Kel Slipi, Kec Palmerah, Jakarta Pusat

KCP Tanah Abang

Jl. Fachruddin Bl. D 18-19 Tanah Abang Kel Slipi, Kec Palmerah, Jakarta Pusat

KCP Permata Hijau

Jl. Perak No. 17B, Permata Hijau Kel. Grogol, Kec. Kebayoran, Lama Jakarta Selatan

KCP Garuda

Jl. Garuda No. 22B, Jakarta Kel Kemayoran, Jakarta Pusat

KCP Proklamasi

Jl. Proklamasi No. 23 Jakarta Pusat 10320

KC Thamrin

Jl. MH Thamrin Kav. 22 No. 51, Tower 2 lantai. 1, Jakarta 10350

KCP Sentral Senayan 3 (SS3)

Gedung Sentral Senayan 3, Ground Floor Jl. Asia Afrika 8, Gelora Bung Karno, Senayan, Jakarta Pusat 10270

KCP Wisma Keiai

Wisma KEIAI Lt. Dasar, Jl. Jend. Sudirman Kav. 3-4, Jakarta

KC Summit Mas

Summitmas Tower II Jl. Jend. Sudirman Kav. 61, Jakarta

KCP Matraman

JL. Matraman Raya No. 55, Jakarta

KC Jatinegara

Jl. Jatinegara Timur 59, Jakarta

KC Roxy Mas

Jl. Hasyim Ashari Blok B1 12 A, Jakarta

KCS Jakarta

Jl. Jatinegara Timur 59, Jakarta

Furthermore we would like to inform you that effective as of 1 September 2025, the following matters apply:

  1. KCP Mobile Eka Jiwa, located at 6th Floor, Wisma Eka Jiwa Building, Jl. Mangga Dua Raya, Jakarta, is still not operational. We will provide further updates through Maybank’s official website once it becomes operational.
  2. KCP Cimahi, located at Jl. Amir Mahmud No. 294, Cimahi, closed earlier at 14:00 WIB. Starting from Tuesday, 2 September 2025, it will resume operations from 08:00 to 15:30 WIB.

More info on Maybank branch offices, please visit
click here

You can continue to perform your banking transactions via M2U ID App (mobile banking), M2U ID Web (internet banking), Maybank ATMs and M2E for Corporate Customer.

For product and service information, please contact Maybank Customer Care at 1500611 or +6278869811 (from overseas), or email customercare@maybank.co.id. You may also visit Maybank’s official website at www.maybank.co.id

Sincerely,
PT Bank Maybank Indonesia Tbk