25 May 2023


Dear Customer,

Based on Bank Indonesia Regulation Number 22/7/PBI/2020 concerning Adjustments to the Implementation of Several Bank Indonesia Regulations as a result of the Corona Virus Disease 2019 (COVID-19) pandemic and Bank Indonesia Press Releases regarding minimum credit card payments and credit card late fees ends on 30th June 2023. We hereby inform you of the provisions regarding Adjustment of Service Fees from Maybank Credit Cards which are effective
1st July 2023, as follows:

No Provisions on Maybank Credit Card Fees & Charges
Ends 30th June 2023 
Fees & Charges
Effective by 1st July 2023 onwards
1 Minimum payment 5% of the total billing 10% from total billing 
2 Late payment fee 1% of the total billing with minimum of IDR75,000 & maximum of IDR100,000 3% from total billing with a minimum of IDR75,000 & maximum of IDR150,000 

Maybank Credit Card fees and charges can change at any time with prior notification via the website Click here.

For product and/or service information 24/7 please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas) or via e-mail at customercare@maybank.co.id (Monday – Friday 08:00 – 20:00 WIB and Saturday – Sunday at 08:00 – 17:00 WIB).
Thank you
Best regards,
Maybank Indonesia