16 June 2022
Dear Customer,
We hereby inform you of the changes of free transaction fees benefits from Maybank MAKSI/ MAKSI iB Savings Account and Maybank MyWadiah Savings Account, which will be effective on 1st August 2022 as follows:
Description | Current Condition | Effective 1st August 2022 | Remarks |
Interbank Online Transfer/ Real Time On Line (RTOL) | Free of charge, maximum 75x/month/Customer (combined limit of interbank online transfer (RTOL), bill payments, e-wallet top up and purchase) | Free of charge, maximum 50x/month/Customer (combined limit of interbank online transfer (RTOL), bill payments, e-wallet top up and purchase) |
Transactions will be calculated according to priority:
For bill payment transactions, e-wallet top up & purchase transaction, fees will be credited to the Customer's account in the form of cashback in the following month |
Bill Payment, Top Up E-Wallet & Purchase |
Illustration:
1. Customer A owns Maybank MAKSI Savings Account & makes transactions as follows:
Transaction Date | Type of Transaction | Total Transactions | Remarks |
1st - 30th August 2022 | Bill Payment via M2U ID App | 20x | As the Customer has received free transaction fees for 50x RTOL transactions via M2U ID App/Web, there is no bill payment transaction fee that will be credited to the Customer's account |
31st August 2022 | Interbank Online Transfer (RTOL) via M2U ID App | 50x | Free of charge |
2. Customer B owns Maybank MAKSI iB Savings Account with transactions as follows:
Transaction Date | Type of Transaction | Total Transactions | Remarks |
1st - 20th August 2022 | Interbank Online Transfer (RTOL) via M2U ID App | 45x | Free of charge |
21st - 30th August 2022 | E-wallet top up via M2U ID App | 2x | Free of charge for 5x bill payment transactions which will be credited as cashback to Customer's savings account in April 2022 |
31st August 2022 | Bill payment via M2U ID Web | 10x |
For further information, please contact Maybank Customer Care at 1500611 or +62217886911 (from overseas) or via email at customercare@maybank.co.id