Changing Credit Card PIN

Change your Credit Card PIN.
Anytime. Anywhere.


Pin replacement through Customer Care

Changing your Credit Card PIN is easier now. Whenever and wherever you are, just contact Customer Care at 69811 via cellphone.

Step 1

Please contact Customer Care at 69 811 via mobile phone.
Welcome and good morning/afternoon/night. Thank you for using Maybank Customer Care services.

For service in English please press Two.

 

Step 2

For Credit Card Services and Personal Loan, Press 5.

 

Step 3

To change Credit Card PIN, press 7.

 

Step 4

Please enter your credit card number.
Please enter your 16 digit credit card number, followed by star sign.

 

Step 5

Please enter your 8 digit Main Card Date of Birth , start with date, month and year, followed by the star sign.
for example, for 17 August 1980, press 1 7 0 8 1 9 8 0 then star sign.

 

Step 6

Please enter the 6 digit of your old Credit Card PIN, followed by the star sign.

 

Step 7

Please enter the 6 digit of your new Credit Card PIN, followed by the star sign.

 

Step 8

To confirm the entry, please re-enter the 6 digit of your new credit card PIN, followed by the star sign.

 

Step 9

Thank you, your new credit card PIN  has been changed.

PIN replacement through MAYBANK ATM

Maybank PIN Credit Card replacement can also be done through Maybank ATM:

Step 1

Insert your Maybank Credit Card and choose Language

 

Step 2

Enter your old PIN, then press OK

 

Step 3

Select Other Transaction

 

Step 4

Select Change PIN

 

Step 5

Enter your old PIN

 

Step 6

Enter your new PIN

 

Step 7

Re-enter your new PIN

 

Transaction completed

Maybank Credit Card PIN

Important information

  1. In accordance with the provisions of SE BI No. 14/17 / DASP regarding the use of 6 digit PIN, please always use it when you make transaction with Maybank Credit Cards at merchants (using EDC machines) in the territory of Indonesia.
  2. To get / have a Credit Card Maybank PIN, please do one of the following:
    • Contact Customer Care at 69811 via cellphone or
    • Send an email to customercare@maybank.co.id by informing:

      Email subject: PIN
      Name:
      Maybank Credit Card Number:

  3. Maybank PIN Credit Cards that have been received can be used immediately. If you want to change / change your Bank Credit Card PIN, it's doable. Guide to change / change of Credit Card Maybank PIN click here
  4. Maybank PIN Shipping Your Credit Card can be via SMS, email or sent to the address of your billing statement. If there is a change in your personal data, immediately make changes to the data. Guide to making changes to your data click here

Terms & conditions apply.