24 January 2024

ANNOUNCEMENT



Dear Valued Customers,

As part of our commitment to continually improve our service delivery and convenient banking  transactions, we hereby inform you that the transition to the new M2U ID Web (internet banking) will be fully operational effective as of 4 May 2024.The new M2U ID Web comes with a fresher look and improved user-friendliness, making your financial transactions easier and more practical!

For information, there are service adjustments in the transition to the M2U ID Web new look, as follows:

Effective Date Services yet to be available Permanently closed services

4 May 2024

  • Download Receipt from Transaction History
  • Online Savings Account Opening
  • Inbox Menu
  • Transfer with Maybank Western Union
  • Link & Unlink Account
  • Security Question settings
  • Security Phrase settings
  • Unregister Device

We will continue to enhance features and services of M2U ID Web (Internet Banking) and will keep you informed periodically for updates to ensure the convenience of your transactions.

Complete guidelines are also available to support your transactions through M2U ID Web new look, below:

Click Here

Various features and digital banking services can also be accessed via M2U ID App (mobile banking), especially Maybank Online Savings Account Opening right at your fingertip. Shariah banking option will also be available. Download M2U ID App now! 

Click Here

For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM - 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time (WIB)).

Thank you

Best regards,
Maybank Indonesia

#MyBank